The Future of Service Management — Jira Service Management
Update: 2021-03-01
Description
This episode is led by Solution Architect, Gary Blower. Gary is highly knowledgeable on Atlassian products and software as a whole and in this recording he covers all there is to know about Jira Service Management — the new and improved version of Jira Service Desk.
The Future of Service Management — Jira Service Management covers:
- The evolution of the application.
- New and enhanced features, such as asset management and alert handling with an on-call rota.
- Benefits to ITSM and DevOps teams.
- What to expect in 2021.
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