DiscoverInside the RailsThe Importance of Customer Care with Jamie Railton
The Importance of Customer Care with Jamie Railton

The Importance of Customer Care with Jamie Railton

Update: 2025-06-01
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Description

In this episode of 'Inside the Rails,' hosts Simon Double from Solario Racing and Phil Boyle from BG Racing discuss their recent trip to Newbury races with last month's guests, Childwickbury Stud.


Their guest, former jockey and current bloodstock consignor Jamie Railton, shares his journey into horse racing, his perspectives on syndication and shared ownership, and why he feels that everyone should focus on improving their customer's experience.


The hosts also review recent racing events, including the Derby and Oaks trials, and preview the big races.


Simon also adds to his horses-to-follow list.


 


00:00 Welcome and Introductions


00:48 A Day at Newbury Races


04:07 Updates from BG Racing and Solario Racing


05:48 Racing Highlights, Previews and Horses To Follow


14:06 Special Guest: Jamie Railton


27:51 Concluding Thoughts and Farewell


 


Useful links mentioned in this episode:


www.solarioracing.com 


www.bgracingsyndicates.co.uk 


www.jamierailton.com 


 


 


Contact the hosts:


Phil Boyle: phil@bgracingsyndicates.co.uk 


Simon Double: info@solarioracing.com


 


Follow us on Twitter/X - @InsideTheRails


Follow Solario Racing on Twitter/X - @officialsolario


Follow BG Racing on Twitter/X - @bgrsyndicates


Follow Jamie Railton Sales Agency on Twitter/X - @jamierailton

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The Importance of Customer Care with Jamie Railton

The Importance of Customer Care with Jamie Railton

Phil Boyle