The ROI of Trust: How Modern Doctors Grow Their Practice Online | Ep. 51
Description
Join 28,000+ doctors and dentists in the 'Investing for Doctors' Facebook group: https://facebook.com/groups/investingfordoctors
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Most doctors don’t want to market themselves. It feels awkward, unprofessional, maybe even unethical. But what if growing your practice wasn’t about self-promotion, it was about trust?
In this episode, marketing strategist Kan Huang joins Dr Bi Mian to unpack what modern patient trust really looks like, and why it’s shifting online faster than most clinicians realise. They explore how doctors can build authority without chasing trends or dancing on TikTok, how to reduce friction so patients can actually find and connect with you, and why simple tools like a video sales letter can transform the way new patients discover your practice.
You’ll also hear why every online effort should be treated like an investment, where consistency compounds into credibility, and your personal brand becomes one of your most valuable professional assets.
Whether you’re a specialist running your own clinic, or a doctor-investor who understands the power of systems and scalability, this episode will change how you think about marketing, reputation, and what it really means to earn patient trust in the digital age.
If you’ve ever thought “I know I should show up online, but I don’t know where to start,” this is exactly where to start.
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TIME STAMPS:
00:00 Intro/Hook
02:03 Starting with Online Presence/Ways and Tactics
11:58 Simplifying Communication and Reducing Friction
15:53 Key components of the website
21:05 Advertising and Organic Content Strategy
26:54 Disseminating Knowledge and Combating Misinformation
36:16 Balancing Entertainment and Professionalism
39:29 Engagement Metrics and Remarkability Decay
43:22 Conclusion/Outro
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SHOW NOTES LINKS
https://au.linkedin.com/in/mian-bi
https://tinyurl.com/linkedin-kan-huang
https://www.instagram.com/socialwave.au/
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LISTEN TO THE PODCAST
Spotify: https://open.spotify.com/show/07DS5AxlbgmkuvP6zQGgtN
Apple Podcasts: https://podcasts.apple.com/au/podcast/investing-for-doctors-podcast/id1775535608
Amazon Music: https://music.amazon.com/podcasts/b9de46bc-e29d-4402-9e9e-959a3a5dc8da/investing-for-doctors-podcast
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FIND US HERE
Website: https://ifdgroup.com.au/
Facebook Group: https://www.facebook.com/groups/investingfordoctors
Facebook Page: https://www.facebook.com/investingfordoctors
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DISCLAIMER
The information provided in this podcast is for general purposes only and should not be considered personal advice. Always consult with qualified professionals or experts in the relevant field for personalised advice tailored to your specific situation.



