DiscoverLevel Up - From Agent to EntrepreneurThe Secret to Increasing Your Online Lead Conversion (It’s Not Your CRM)
The Secret to Increasing Your Online Lead Conversion (It’s Not Your CRM)

The Secret to Increasing Your Online Lead Conversion (It’s Not Your CRM)

Update: 2025-09-11
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Description

When most agents think about increasing their online lead conversions, they picture tech: CRMs, ISAs, AI automations, and endless drip campaigns. 


But the uncomfortable truth is, none of it has actually moved the industry’s conversion rate. Despite all the shiny new tools, agents are still struggling to turn leads into clients.


The real problem isn’t the lead source, or the CRM or the tech you’re not using. It’s your mindset and activity. Too many agents label leads as “bad” because the timeline is longer than they’d like. Too many make one or two attempts, then drop the lead into automation and wait. And too many assume the next CRM or campaign will be the breakthrough. 


Buyers don’t want better drip emails; they just want more contacts.


How can you increase lead conversion without spending more money? 


In this episode of Level Up, we unpack the counterintuitive secret to online buyer lead conversion. It’s not about better tech, and it’s not about finding the perfect lead source. 


 


Things You’ll Learn In This Episode 



  • “Bad leads” aren’t bad, just mistimed

    Most leads labeled as bad are really just further out in their timeline. What happens when you stop dismissing long-term leads and start treating them as future clients?




  • Attempts beat apps every time

    Conversion skyrockets when you commit to 10+ real contact attempts instead of relying on automation. How much money are you leaving on the table by stopping at two calls?




  • Speed to lead closes deals

    73% of buyers hire the first agent they speak with. How do you build a system so you’re always the one answering first?




  • Real ROI comes from activity, not tech

    Tech tweaks give you fractions of improvement. Human persistence gives you multiples. Why are agents chasing 0.2% bumps instead of 5x results?


 


About Your Host


Greg Harrelson is a real estate agent, coach, trainer and owner of Century 21 The Harrelson Group. He has been in the real estate business for over 30 years and has been professionally trained by coaches like Mike, Matthew, Tom Ferry, Chet Holmes and Tony Robbins. He is in the top 1% of all Realtors nationwide. His goal is to empower his clients with the information necessary to make sound financial decisions while being sensitive to the experience one is looking for in real estate ownership. The Harrelson Group has been the leading office in the Myrtle Beach real estate market for years and they have recently added a new office in Charleston, SC.


 


Guest Host


Abe Safa is a highly experienced real estate expert with over two decades in the industry. He is a key leader at Century 21 The Harrelson Group, where he specializes in helping clients navigate complex real estate transactions with ease. In addition to his role at Century 21, Abe is a sought-after mentor and speaker, sharing his expertise through seminars and coaching programs to help other agents succeed in the competitive real estate market.


 


Check out this episode on Apple Podcasts, or Spotify, and don't forget to leave a review if you like what you heard. Your review feeds the algorithm so our show reaches more people. Thank you! 

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The Secret to Increasing Your Online Lead Conversion (It’s Not Your CRM)

The Secret to Increasing Your Online Lead Conversion (It’s Not Your CRM)

Greg Harrelson - Real Estate Broker, Entrepreneur & Coach