In this episode of Healthcare Marketing Edge, Tim Bouchard and Tess Felton discuss the significance of patient-centric writing in healthcare marketing. They explore how relatable messaging can alleviate patient anxiety, the importance of simplifying medical jargon, and the key principles of effective copywriting. The conversation emphasizes the need for healthcare providers to understand their patients' emotional journeys and to create engaging, accessible content that builds trust and encourages patient engagement. Practical tips for improving website content and humanizing healthcare providers are also shared, making this episode a valuable resource for healthcare marketers.