Host Ben shares a hidden story of the shopkeeper's ghosts in Aston Mallow, a small Cotswold village. Simon Carter and his family move to the village and take over the local shop, where they encounter strange customers who seem to be stuck in a routine from the past. Despite their odd behavior, Simon begins to understand and appreciate their presence, realizing that they are part of the village's history and charm. He embraces the slower pace of life and the analog nature of the shop, even as he notices mysterious occurrences after closing time. Eventually, he comes to accept and serve these ghostly customers with kindness, understanding that they are an essential part of the village's spirit. The story ends with the idea that the past never truly leaves, and a good shopkeeper can keep its story alive. If you enjoy lost stories, the video recommends another tale and encourages viewers to like and subscribe for more true stories that might get lost in time.