The future of conversational commerce with David Clark and Tim Atkinson
We're joined by David Clark (BT) and Tim Atkinson (Google) to discuss the future of conversational commerce: RCS Messaging.
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Learn what RCS messaging is, and why it's set to enable the next level of two-way, automated B2C communication.
Use it to scale your customer service, generate leads, fulfil self service transactions and generate revenue.
In this episode of VUX World Live, we're going to dive into the ins and outs of RCS messaging: what it is, where it came from, why it's important, who can use it and how you can implement automated, authenticated, trusted conversational agents today.
Already being used by millions of BT customers, the messaging market awaits. And, with over 90% open rates within the first 5 minutes of a message being sent, what's not to love?
Here, we dive deep into what all of this means for the future of business communication.
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