📺 Watch now on Substack or YouTube | 🎧 Listen on Spotify or Apple Podcasts

— Millennial Masters is sponsored by Jolt ⚡️ The UK’s top web hosting service

Noel Andrews is the CEO of JobRack, a niche job board he spotted in a forum and turned into a global hiring service helping founders recruit top talent from Eastern Europe and South Africa.

After 15 years in the corporate world, Noel left to start an interview coaching business, only to realise he couldn’t scale it. But it was in trying to solve that failure that he found the business he would grow and reshape into a recruitment powerhouse.

In this episode, we get into hiring, headhunting, and how to build lean, profitable remote teams. Noel shares what most recruiters get wrong, how AI is making CVs useless, and the real reason your team might quit.

Whether you’re hiring your first employee or building a global team, this one’s full of hard-earned wisdom.

🔗 Find Noel on LinkedIn, Instagram and YouTube

Takeaways from Noel's episode

1️⃣ CVs are broken

AI has flooded the hiring process with noise. Most CVs are optimised by bots, not written by people. If you’re hiring, ignore the resume and focus on real interactions.

2️⃣ A small team can do more

JobRack went from 17 to 8 people and profit tripled. Strip away the layers, give people clear ownership, and build around results, not job titles.

3️⃣ Energy beats polish

You can’t fake energy. Noel screens candidates with simple videos to see if they’re switched on and genuinely interested. It works better than any cover letter.

4️⃣ Don’t delegate too fast

Hiring early can help, but stacking bodies without structure creates chaos. Find the role that unlocks momentum, not the one that makes you feel busy.

5️⃣ Culture is a system

Remote teams thrive when culture is intentional. From shared wins to non-work chats, small rituals shape loyalty more than perks or pay.

📖 Noel’s book recommendation

The Power of Moments by Chip & Dan Heath — This book changed how Noel builds JobRack. It’s about designing unforgettable experiences, not just for customers, but for teams. His favourite lesson? Most businesses are forgettable. If you want to stand out, engineer moments that make people feel something.

In this episode we cover:

00:00 Introduction to Noel Andrews

02:32 From Corporate to Entrepreneurship

05:12 The Birth of Interview Confident: Lessons Learned

08:07 Identifying Market Needs: The Shift to Job Rack

10:48 Revamping Job Rack: Strategies for Growth

13:23 The Recruitment Service Evolution: Meeting Demand

15:42 Scaling Challenges: Navigating Growth

19:03 The Remote Work Boom: Seizing Opportunities

22:01 Building a Sustainable Team: Lessons in Hiring

24:07 Redesigning Business for Client Success

26:03 Hiring Insights: Red Flags and Green Flags

29:20 The Role of AI in Recruitment

31:33 Effective Filtering in Recruitment

34:45 Making Yourself Open to Headhunters

36:38 Creating a Positive Remote Work Culture

39:43 Navigating Salary Negotiations

41:34 Key Interview Questions for Self-Awareness

44:49 Influential Books for Entrepreneurs

45:59 Personal Sacrifices on the Entrepreneurial Journey

Found this useful? Share it with a founder who’s scaling their team (or drowning in Slack messages).

Get full access to Millennial Masters at millennialmasters.net/subscribe