78. Three Guiding Principles for Successful Communication
Description
To celebrate our 75th episode, we hosted a live "Ask Me Anything" event with Matt. In this global gathering, listeners called in with questions ranging from making a first impression and giving negative feedback to presenting virtually and the worst communication advice Matt's ever received. In addition to audience questions, Matt also shares a short lecture to outline his top three guiding principles when it comes to being a confidence speaker and leader.
Connect:
- Email Questions & Feedback >>> hello@fastersmarter.io
- Episode Transcripts >>> Think Fast Talk Smart Website
- Newsletter Signup + English Language Learning >>> FasterSmarter.io
- Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
- Matt Abrahams >>> LinkedIn
Chapters:
(00:00:00 ) Introduction
(00:02:00 ) Know Your Audience: First and foremost is their knowledge level relative to the topic that we're discussing. Do they know a lot or do they know just a little?
(00:03:51 ) Principle 1. Set Your Communication Goal: A goal has three major parts: information, emotion, and action. The best metric of success is: Is your audience leaving knowing what you want them to know? Feeling how you want them to feel? And doing what you want them to do?
(00:05:08 ) Principle 2. Structure your message. Using: What, So What, Now What.
(00:07:01 ) Principle 3. The Art of the Paraphrase.
(00:09:14 ) Using Paraphrasing to move a conversation forward
(00:11:01 ) Ask me anything:
[11:24 ] Question 1: What is the worst communication advice that you have ever given or received?
[13:11 ] Question 2: How can you try to understand the expectations or knowledge or background of your audience in order to make your presentation effective?
[16:05 ] Question 3: How do I communicate negative feedback to a colleague, especially when there's an action step involved?
[18:30 ] Question 4: How would you make your first impression?
[22:00 ] Question 5: How has virtual communication changed the way we communicate?