In this episode of the Top Rated Gym Podcast, host Andre Cvijovic sits down with Chez Misko, COO of the Wisconsin Athletic Club, to explore the secrets behind building a thriving gym culture.

Key takeaways include:

-The importance of developing a caring, people-first company culture

-How WAC’s "WAC Moments" initiative reinforces positive behavior and builds employee morale

-Why focusing on core values like connection and continuous improvement is key to long-term success

-The role of leadership in driving employee satisfaction and retention

-Practical strategies for enhancing both member experience and employee loyalty

Whether you're a gym owner or a fitness professional, this episode is packed with valuable insights on how to create a supportive and successful environment that benefits both your team and your members. Don’t miss this in-depth discussion on the power of people-first leadership and company culture in the fitness industry!

Chez Misko is the COO and partner of the Wisconsin Athletic Club(WAC). He is responsible for all day-to-day operations including facility design, construction and club management.Currently, WAC owns and operates eight full-service clubs and manages several corporate fitness centers throughout the Metro Milwaukee area.Chez is a lifelong learner who enjoys reading and personal development. He is a proud graduate of Concordia University Wisconsin, earning a bachelor's degree in sports medicine and an MBA in health care administration. He currently serves on the Concordia University Foundation Board and their Alumni Association.Chez has a passion for martial arts. He has over 40-years of martial arts experience, holds a fourth-degree black belt, has won local and national championships and has been instructing classes since 1986.

#FitnessIndustry #PodcastEpisode #ExpertInterview #Podcasting #GymSuccess #PeopleFirstCompany #ChezMisko #TopRatedGym #SponsoredByReferrizer

00:00 Intro

01:00 Meet Chez Misko

01:56 Chez's Journey at WAC

06:01 The Importance of Company Culture

08:48 Recognizing Positive Behavior

13:51 The Impact of WAC Moments

16:13 Core Values and Member Retention

18:45 Evolution of WAC

21:35 Advice for Improving Company Culture

23:18 Actions Speak Louder Than Words

23:43 The Power of Online Reputation

26:00 Importance of Cultural Fit in Hiring

31:42 Continuous Improvement and Personal Development

35:19 The Role of Mindset in Success

40:22 Connecting with Chez and His Brand

41:28 Conclusion

Episode: https://podcasters.spotify.com/pod/show/andre3350/episodes/The-Truth-About-Business-Growth-Its-All-About-the-People-e2tkski

Podcast: https://topratedgym.com/