S03E01: Beyond the Algorithm: Social Responsibility and Storytelling in E-commerce Marketing

S02E09: The Power of Linguistics in Social Media Management with Eloise Leeson-Smith

S02E08: How to build a great content team? A conversation with Michal Leszczynski from GetResponse

S02E07: The Secret to Effective Content Strategy with Jakub Grajcar from ZenPilot

S02E06: How To Start a Branded Podcast? Talking About Best Tips and Tricks with Kendall Breitman from Riverside.fm

S02E05: Building Bonds: The Art of Community Management Unwrapped

S02E04: Social Media Trends, Personal Growth, and How To Stay Authentic in 2024 with Annie-Mai Hodge from Girl Power Marketing

S02E03: Will AI Take My Job? Insights From a Social Media Team.

S02E02: The Role of Social Media in Shaping Company Branding

S02E01: Transforming Social Media Management: NapoleonCat’s Insights on Collaboration and User-Centric Development

S01E08: Customer service on various platforms

S01E07: Integrating customer service channels and collaborating with other company departments for better customer service.

S01E06: Handling Difficult Customers, Negative Comments, and Crises on Social Media

S01E05: Tools and Techniques for Social Listening on Social Media Platforms

S01E03: Developing a Social Media Customer Service Strategy and Measuring Its Effectiveness

S01E02: Content Moderation Rules on Different Platforms

S01E01: Introduction to Customer Service and Content Moderation in Social Media

S01E04: Team Management and Collaboration