VADA Live S1:E39 – AI and the Future of Talent Management with Interactive EQ's Napoleon Rumteen
Description
Join Dan Carrigan as he speaks with Napoleon “Napo” Rumteen, a proven leader at the intersection of automotive retail, SaaS, and talent innovation. Napo, the Founder and CEO of Interactive EQ, explains how his platform uses AI to measure intangible skills and improve hiring and retention in high-turnover roles like sales and service advisors.
In this interview, Napo shares his perspective on why focusing on employee development and getting ahead of problems is crucial for profitability. He discusses how a first-of-its-kind platform provides insights into a candidate's judgment, resilience, and empathy—the skills that drive 85% of job success. Napo also explains why leaders should use AI as an enablement tool to augment their teams and handle tedious tasks, freeing up people to focus on critical thinking and relationships. He provides a look into the real-world workflow of an AI-enabled talent assessment and how to navigate change management to ensure successful adoption across dealerships of all sizes.
Napo draws on over 30 years of experience, including key roles at Tekion and automotiveMastermind, to provide a fresh, expert take on leveraging AI to build a stronger, more efficient team. He argues that AI is not meant to replace humans but to elevate the human element in a people-centric business.
United States
