Have you ever worked hard to create a perfect solution for a client, only to have them backpedal later?

This episode dives into that frustrating phenomenon and equips you with the tools to navigate it.
We'll explore why clients might change their minds after initially loving an idea, and how to address their concerns without being pushy. Learn how to:
Identify the source of client hesitation: Is it fear? Lack of information? We'll help you uncover the root cause.
Open a productive conversation: Acknowledge emotions and frame the discussion around achieving the client's desired outcome.
Present options with clear pros and cons: Help clients weigh the benefits of change against the comfort of familiarity.
Collaborate on a solution: Guide clients towards a decision that feels safe and effective.

This episode is packed with actionable advice to help you lead your clients towards well-informed, future-focused choices, even when they experience a wobble.
Remember: Your job is to support your clients, not force them. Sometimes the best path forward is to revisit the solution later.
Ready to become a more effective OBM? Tune in and learn how to navigate client hesitation with confidence!