How important is customer service in the world of civil engineering? Is it a nice-to-have, or a necessity? In this episode, we had a chance to talk with the fine folks at Lastrada Partners about this very topic.

Check out Lastrada Partners and their software: https://www.lastradapartners.com/

TIMECODES

0:01 Intro & Anthony's Birthday!
1:08 How Customer Support Has Changed Post-COVID
3:53 Hidden Costs of Selecting Equipment
5:10 Hidden Costs of Selecting Software
6:31 Customer Service Experiences
8:13 Lastrada Partners' Favorite Social Media Platforms
9:56 Philosophies on Customer Service
12:31 Outro

Keep it hot. Keep it real. Keep it REAL HOT. 🔥

Want more Hot Mix? SUBSCRIBE to the YouTube channel for more episodes:

https://www.youtube.com/channel/UCoIo4xHcsKswqdLZ5DUZsgA?sub_confirmation=1

FOLLOW InstroTek on Social:

📱LinkedIn: https://www.linkedin.com/company/instrotek
📱TikTok: https://www.tiktok.com/@instrotek
📱Facebook: https://m.facebook.com/profile.php?id=111458308918233

Learn more about InstroTek at www.instrotek.com.