Is it the economy? Is it over saturation? Is there any rhyme or reason to clients not rebooking their facial treatments?

I would argue yes, there probably is a reason.

And no, I don't think it's the economy.

In today's episode, I talk with Amanda Luisa, a coach for Spa Owners about retention issues we see with our clients.

If this episode resonated with you and you and you need help figuring out your retention problem you can book a single call with me.

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