DiscoverLegal Innovation SpotlightWhy Clients Are Losing Patience with the Legal Industry’s Pace of Change with Mark Smolik
Why Clients Are Losing Patience with the Legal Industry’s Pace of Change with Mark Smolik

Why Clients Are Losing Patience with the Legal Industry’s Pace of Change with Mark Smolik

Update: 2025-06-04
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Ted sits down with Mark Smolik, Chief Legal Officer at DHL Supply Chain Americas, to discuss the future of client-centric legal services. From leveraging AI to drive efficiency to rethinking traditional law firm pricing models, Mark shares his expertise in legal operations and corporate strategy. Highlighting the widening gap between law firm innovation efforts and client expectations, this conversation challenges legal professionals to rethink how they deliver value and adapt to a rapidly evolving marketplace.

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Why Clients Are Losing Patience with the Legal Industry’s Pace of Change with Mark Smolik

Why Clients Are Losing Patience with the Legal Industry’s Pace of Change with Mark Smolik