Why Compliance Still Drives Digital Collections Success | Receivables Podcast | Ep. 251
Description
How does a digital collections strategy evolve when compliance leads the way?
In this episode, Adam Parks sits down with John McNamara, Chief Growth Officer at Avtal and former CFPB executive, to unpack how the receivables industry can embrace collections tech and AI without sacrificing regulatory trust. From omnichannel consumer outreach to balancing compliance and innovation, this conversation reveals how forward-thinking agencies are operationalizing AI in collections and transforming how recovery teams communicate with consumers.
Tune in to learn how to future-proof your operations and keep compliance at the core of your digital evolution.
🎧 Listen now and explore more episodes at ReceivablesPodcast.com.
Podcast Website:
https://receivablespodcast.com/videos/digital-collections-strategy-mcnamara
Guest Website:
https://avtal.com/
Guest LinkedIn:
https://www.linkedin.com/in/john-mcnamara-75a2982/
Digital Collections Strategy,
Regulatory Compliance in Receivables,
Collections Tech and AI,
Omnichannel Consumer Outreach,
Balancing Compliance and Innovation,
Operationalizing AI in Collections,
John McNamara,
Avtal,
Adam Parks,
Receivables Podcast
#DigitalCollectionsStrategy #JohnMcnamara #CollectionsTech
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