DiscoverThe Burnout ClubWhy The Care Industry is Broken—And One Man’s Radical Fix
Why The Care Industry is Broken—And One Man’s Radical Fix

Why The Care Industry is Broken—And One Man’s Radical Fix

Update: 2025-08-12
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In this episode of The Burnout Club, host Patrice Bonfiglio talks with Neal K. Shah, America’s Chief Elder Officer and CEO of CareYaya Health Technologies. After a successful career as a $250M hedge fund manager, Neal’s life took a dramatic turn when deeply personal caregiving experiences reshaped his purpose. Now, he’s on a mission to transform elder care delivery through technology—while also empowering the next generation of healthcare professionals.

Neal shares why the U.S. care system is failing, how CareYaya is connecting families with skilled healthcare students at affordable rates, and the massive demographic shift that will make caregiving one of the most urgent issues of our time. We dive into AI-powered caregiver training, innovations in home-based care, and why he believes hospice volunteering can change your perspective—and even improve your mental health.

What You’ll Learn in This Episode:

  • Why caregiving “just happens to you”—and why most families are unprepared
  • How CareYaya makes quality care 30–40% more affordable than traditional agencies
  • The positive ripple effect CareYaya is having on healthcare students’ careers
  • Why the current care industry structure leads to poor quality and caregiver burnout
  • How AI and robotics could keep aging adults at home for life
  • Neal’s challenge: spend a day as a hospice volunteer to reframe your priorities

About Neal K. Shah:
America's Chief Elder Officer and CEO of CareYaya Health Technologies. Author of the #1 Health Policy bestseller Insured to Death. After a $250M hedge fund career, deeply personal caregiving experiences inspired Neal to pivot to social entrepreneurship. He’s now building a rapidly-growing tech startup to expand access to affordable, high-quality care, pioneering AI applications and neurotechnology to elevate quality of life for those needing care. Leading with both heart and analytical rigor, Neal is establishing CareYaya as America’s launchpad for care innovation.

Resources & Links Mentioned:

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Why The Care Industry is Broken—And One Man’s Radical Fix

Why The Care Industry is Broken—And One Man’s Radical Fix

Patrice Bonfiglio