DiscoverCallTalk™ RadioWorkforce Management: New Insights From a Seasoned Veteran
Workforce Management: New Insights From a Seasoned Veteran

Workforce Management: New Insights From a Seasoned Veteran

Update: 2018-11-20
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Workforce Management is both science and art. Hear the voice of experience as Rick Lee, Workforce Manager for Convergys, is interviewed by host Bruce Belfiore on his WFM best practices tips. Practitioners who are looking for a deeper level of WFM insight should join this episode.
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Workforce Management: New Insights From a Seasoned Veteran

Workforce Management: New Insights From a Seasoned Veteran

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