Making the jump from associate to registrar, especially if it involves moving from one institution to another, can be an exciting and challenging time. In this episode we hear from two registrars about their experience with that transition: what were the highs, the lows, the pain points, and how they navigated those situations. Lots of nuggets of wisdom and pieces of practical advice abound!    

Key Takeaways:

• Use your “new card.” Be authentic about not knowing everything right away. Asking for help and patience from people is a good way to build rapport.  
• Lean on your mentors and other support networks, especially state and regional organizations. Again, don’t be afraid to ask for help or assistance or guidance. The AACRAO community is large and strong.  
• Acknowledge and support your staff! They’re doing hard work (and also going through the transition of a new director). Stay humble and be quick to praise and reward your team. 

Hosts:

Doug McKenna, University Registrar
George Mason University
cmckenn@gmu.edu 

Sarah Reed, University Registrar
University of California - Berkeley
sjr@berkeley.edu 

Guests:

Chris Dorsten, University Registrar
Kent State University
cdorsten@kent.edu 

Molly McDermott-Fallon, Assistant Vice Provost & University Registrar
University of Cincinnati
molly.mcdermott@uc.edu 

References and Additional Information:

Leadership and Management

Problem Solving

Communication