You're the New Call Center Manager, Now What?
You just got the job as the new call center manager, you are super excited!!! But then you realize, " I AM THE NEW CALL CENTER MANAGER!!!!", what do I do!
In this episode, we take a look at what the first three weeks should look like for a new call center manager. how to earn trust and respect, creating a culture to be proud of, and getting your team to row in the same direction!
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