DiscoverAdvice from a Call Center Geek!You're the New Call Center Manager, Now What?
You're the New Call Center Manager, Now What?

You're the New Call Center Manager, Now What?

Update: 2021-08-18
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You just got the job as the new call center manager, you are super excited!!!  But then you realize, " I AM THE NEW CALL CENTER MANAGER!!!!", what do I do!

In this episode, we take a look at what the first three weeks should look like for a new call center manager.  how to earn trust and respect, creating a culture to be proud of, and getting your team to row in the same direction!

 Follow Tom: @tlaird_expivia
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https://calendly.com/call_center_advice/15min
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Text Me: Text "Call Center Manager" to 814-247-0633

This episode is brought to you by Balto.

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You're the New Call Center Manager, Now What?

You're the New Call Center Manager, Now What?

Thomas Laird