Claim OwnershipThe Vacation Rental Manager's Podcast with Sarah and T
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This is The Vacation Rental Manager's Podcast with Sarah and T.. The first podcast dedicated to the professional vacation rental manager. Join Sarah Bradford and Tim Cafferty on their journey through day to day issues affecting the professional vacation rental manager. From the Coast to the Mountains, Sarah and T have been covering all things vacation rental for over 7 years and counting.
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Send us a Text Message.In this episode Sarah and T have opened the phone lines once again to their loyal (and brave) listeners. This time we share crazy stories that have happened in our rental properties. Be prepared to be amazed and amused by these stories. Be advised some of the content is not appropriate for younger listeners!Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast P...
Send us a Text Message.In this episode Sarah and T tackle the question of how to breath energy into professional conferences in the Vacation Rental Industry. In response to three listener questions our two intrepid hosts hit the subject head on and offer great insights into what they think makes an outstanding professional conference.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:I...
Send us a Text Message.Be prepared to be Amazed! In this episode of your favorite podcast our two intrepid hosts unveil what A.I. can do for you. Spoiler alert, it can do a lot! Meaghan Moylan is using A.I. more and better than most in the vacation rental business and she is the guest on today's episode. Meaghan shares her tips and tricks about how to use AI to help you save time and make more revenue. Thank you to KeyData for sponsoring this gem! Find all...
Send us a Text Message.In this week's episode Sarah and T interview their friend Tim Rosolio, Vice President of Partner Success at Expedia Group (yeah, that makes him the boss at VRBO in our eyes). Sarah and T get into it with Tim about bookings being down, wonky search results, the Vacation Rental Home of the Year, and why VRBO upset the entire country of Canada with a recent ad. Lots of great information revealed in this episode!Find all of Sarah and T's content at www.sarahand...
Send us a Text Message.This episode brings you the one and only John DiJulius. He has a new book and our hosts have an advanced copy of this revolutionary release. Get ready to write as John covers The Great Resignation, What really motivates employees, How to properly onboard a new employee, Radical interviewing techniques, and how to keep all stars for life. You will learn a lot and earn a lot by listening to this episode.Find all of Sarah and T's content at www.sarahan...
Send us a Text Message.Melanie Brown is the top analyst of data from the Vacation Rental industry, and today The Vacation Rental Manager's Podcast with Sarah and gets to hear what's up! Melanie gives us key trends in the vacation rental industry in Q-1 and what that means for vacation rental managers for the rest of the year. Get a pen and paper ready to take notes on this informative episode.Find all of Sarah and T's content at www.sarahandt.com You can also follow this po...
Send us a Text Message.This week Sarah and T reprise an episode from 5 years ago that is just as relevant today as it was when it first aired. Carl Shepherd, one of the co-founders of HomeAway (now Vrbo), was interviewed by Sarah and Tim in the fall of 2019. The interview was wide ranging and filled with predictions about the future which have all come true. Many consider this the best episode in the history of the program. Sit back and listen to one of the t...
Send us a Text Message.In this episode Sarah and Tim cover all you need to know to set up a proper budget for your vacation rental company. This episode is a must listen for any company owner that is not currently using a budget, or the company owner that wants to improve their current process. Two of the true experts on this subject give all of their secrets of this critically important component of running a successful business!Find all of Sarah and T's content at ww...
Send us a Text Message.In this episode Sarah and T interview one of the customer service giants. A world renowned motivational speaker and author of 8 books Shep Hyken is the guest on this week's episode.Learn the true meaning of the word Fine. Learn the 5 steps of how to get better at customer service. And, learn why the worst trained staff person on your team is the standard you set on customer service. Get a pen and paper ready because this episode is chock full ...
Send us a Text Message.Logistics, the mere mention of the word brings fear to some vacation rental managers. Scheduling cleans, inspections, maintenance, getting the property ready for the next guest and providing all of the arrival amenities is no joke in the vacation rental business. In this episode Sarah and T talk to Max Farley of Sojo about how to improve logistics for your firm. Lots of great ideas and takeaways are in store. In Not So Hot off The Pre...
Send us a Text Message.Your Christmas present from Sarah and T is an episode that gives all of the takeaways from the recent Vacation Rental Women's Summit & the DARM (Data and Revenue Management) conference that was held in Nashville, TN in early December. Sarah was there with a microphone in hand to get all of the best takeaways from the conference attendees. In the news segment, Sarah gets a big surprise at the conference.Find all of Sarah and T's content at www.sarahandt....
Send us a Text Message.In this week's episode we have a familiar name - DiJulius. This time it is Cal DiJulius who is John DiJulius' son and an expert on the motivations of Millennials and Gen Z workers and why it is important to understand those motivations. This is a fascinating look at what our employees are thinking and what motivates them. A great conversation with a well informed guest.Find all of Sarah and T's content at www.sarahandt.com You can also follow this p...
Send us a Text Message.Sarah and T are back with another great content episode. This week our two hosts interview Matt Durrette of Cozi Vacation Rentals in Texas. Matt has adopted the EOS platform to run his business and he shares all of his secrets with us on today's episode. In addition find out how Matt has leveraged his brother in Honduras to help his business. This one is a can't miss episode.Find all of Sarah and T's content at www.sarahandt.com You can also follow th...
Send us a Text Message.In this episode Sarah and T take on the topic of e-mail blasts. Are you doing them? Are you doing them effectively? How do you know? 14 specific points are covered in how you can crush your next effort and know exactly how well you did.1) Build up your email list & segment - all previous guests list, potential guests, by season, by type of property, etc. - Every single email you get should be added to a list and segmented. I...
Send us a Text Message.Again this year Sarah and T have come through with their signature episode. The VRMA Conference takeaways has become an annual must listen to podcast. This year Sarah and Tim talk to more than 30 participants at the conference held in Orlando about what was hot, and what was not at VRMA. Some of our special guests include: Paul FaringhamNorman Lee Sherry Thompson Mary Beth Miles Clayton Kagi Yael Lederman Lauren Smi...
Send us a Text Message.We've waited 159 episodes to have the wizard of content marketing on the Vacation Rental Manager's Podcast. David Angotti is on today's episode dropping knowledge about everything you thought you knew, but the secret is you probably don't. The master is in the house.In the news segment Sarah and T (and David) talk about the upcoming VRMA International Conference and how to get the most out of your time there.Find all of Sarah and T's content at www.sarahan...
Send us a Text Message.In this episode our two fearless rental managers talk about the subject of bed bugs. Don't pretend you don't think about this or haven't had this happen to you. What do you do when you get them? How do you handle them? Will I catch them just thinking about the subject? The answer to these and many more questions will be revealed in this episode. In the News segment Tim talks about the wildly successful ExploreFest 23 conference that...
Send us a Text Message.Have you been feeling a bit disconnected with your property owners? Concerned about what feedback you may get if you ask them how you are doing? Well, fear not fellow Vacation Rental Management Professional. In this week's episode Sarah and T take you through three fail safe ways to re-connect and energize your relationship with your property owners. Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on...
Send us a Text Message.A few episodes go (I've Had It!), more than one vacation rental company owner said they have "had it" with being threatened by guests with bad reviews if they don't give a refund, an increase in chargebacks and fraudulent transactions (aka. stolen credit cards). In this episode, Sarah and Tim welcome 3 experts on to talk about how to tackle these frustrating events. This fresh perspective gives tips on new ways you may want to consider accepting funds, ...
Send us a Text Message.This is a master class in getting direct bookings and not relying on On Line Travel Agencies (Vrbo & Airbnb) to get your bookings. Listen carefully to up your game on getting direct bookings to your website from two of the true experts in the business.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.key...
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