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News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and collaboration industry news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world.For industry professionals, our weekly newsletter offers a range of popular stories hand-picked by our editorial team. Subscribe to our weekly newsletter.If you're seeking editorial coverage, connect with our news desk.
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Join us for another insightful exploration of artificial intelligence in today's world. In this episode, your hosts Rob Scott and Kevin Kieller dive into the latest AI news and discuss the implications of recent developments with a very special guest, Dr. Joseph Williams, ICT Sector Lead and Tech Policy Advisor to Governor Inslee.What's on Today's Show?AI News Review: We break down the most recent headlines including Apple's M4 chip making iPads AI-ready, a UK firm's record-breaking funding f...
UC Today host David Dungay is joined by Mark Bunnell, COO, Nuwave.Following on from our Service Management theme this May we speak to Mark about the success factors in the Service Management space, including:The current Service Management landscapeThe role of AI and ML in Service ManagementSelecting vendors in the Service Management spaceFor more information, visit Nuwave.
Dave Michels from TalkingPointz speaks with Michael Gold, CEO of Intermedia, to discuss the company's strategic moves and future ambitions.Key discussion points include:Michael Gold's Background and Role at Intermedia: Discussion about how Mike started with a company resembling Intermedia in 2008, leading up to his official position as CEO since 2015 after several strategic acquisitions and partnerships.Intermedia's Recent Refinancing: Explanation of the refinancing process likened to refinan...
UC Today's David Dungay speaks to William Rubio, CRO, CallTower & Irwin Lazar, President, Metrigy.In this session, we discuss the following:The major porting challenges for businesses in 2024Considerations for businesses spanning multiple geographiesTop tips for approaching porting in a mixed environment
Join us in this premier episode of our new AI Show, where we dive deep into the latest advancements and discussions surrounding artificial intelligence.Hosted by Rob Scott and Kevin Kieller, this episode features an insightful discussion with Brent Kelly, principal analyst for unified communication and collaboration within Omdia’s Digital Workplace team.We cover top AI news, including significant partnerships, new tools, and industry insights on AI's impact on the job market.AI Minute with Ke...
UC Today's Kieran Devlin speaks to Sharvari Nerurkar, VP of Product Management at LeapXpert.In this session, we discuss the following:The major challenges facing regulated industries in 2024How LeapXpert's Teams solution supports customers in regulated industriesThe importance in having different communication channels all in one place
UC Today's Tom Wright hosts Gamma's Mike Mills.In this session, we discuss the following:Gamma's acquisition of CoolwaveHow the deal enables global expansionWhat benefits service providers will see
UC Today's David Dungay hosts Mark Bunnell, COO of Nuwave.In this session, we discuss the following:The biggest challenges for partners selling cloud servicesThe role AI is playing in UCaaS migrationHow partners and customers can assess ROI on their hybrid work investments
Watch on YouTube.In this episode of The Latest Big UC News, hosts David Dungay & Rob Scott welcome some of the industry’s top analysts to talk about the latest news in the UC space.The panellists discuss a variety of hot topics in the UCaaS space, including:NEC's decision to exit the on-prem market Intermedia raises $350 to double down on its cloud proposition Microsoft launches Security Copilot Our panel features the following UC experts:Craig Durr, Senior Analyst, Futurum...
In this second episode of our Multi-UC series in partnership with Nuwave, Rob Scott from UC Today talks to Mark Bunnell, COO of Nuwave, and Jim McGarry, Head of Global Distribution at Zoom.This session is dedicated to unravelling the complexities of Multi-UC challenges within Zoom Phone environments and showcasing the synergistic partnership between Nuwave and Zoom. Our experts discuss the strategic integration of Zoom's capabilities across diverse UC platforms, providing invaluable insights ...
UC Today's Kieran Devlin speaks to Harkirat Degun, Product Director at Resonate.In this session, we discuss the following:What do we mean by "Teams on steroids"?How Resonate fulfils these benefits for customers across Teams Phone and collaboration spacesTeams' potential applications beyond the platform
UC Today's Kieran Devlin speaks to Jon Arnold, Principal at J Arnold & Associates and AI expert.In this session, we discuss the following:How perception around AI has changed in the enterprise space over the past 18 monthsThe key trends shaping AI products and services todayWhy vendors' AI strategies have evolved and AI predictions for 2024 and beyond
UC Today's David Dungay speaks to Scott Anderson, CMO, Intermedia.In this session, we discuss the following:Deciphering which suppliers are truly 'Channel First'Evaluating how supplier services can impact your businessWhy do partner programmes matter?Differentiating through supplier marketing support
UC Today's Kieran Devlin speaks to Kade Herbert, Marketing Manager at CallTower, and Madison Doner, Partner Marketing Strategist for CallTower.In this session, we discuss the following:The state of AI in 2024 and its intersection with UCaaS and CCaaSThe key differences between Microsoft Copilot and Zoom and Webex AIsHow CallTower can support customers in choosing the best AI solution for them
Watch on YouTube.In this episode of The Latest Big UC News, hosts David Dungay & Rob Scott welcome some of the industry’s top analysts to talk about the latest news in the UC space.The panellists discuss a variety of hot topics in the UCaaS space, including:The latest news from Enterprise Connect includingRingEX from RingCentral, Microsoft Teams Mobile, new devices launched, top AI picks from the panelMicrosoft finally decouples Office365 and Team globallyThe big industry events coming up...
UC Today's Kieran Devlin speaks to Karen Patalay, Lead Solutions Engineer Public Sector UK at RingCentral.In this session, we discuss the following:What exactly the PSTN switch-off entailsHow businesses can prepare for the switch-offThe benefits of VoIP for businesses
Watch on YouTube.UC Today's Tom Wright hosts industry analyst Jon Arnold and Intermedia's Valerie Berezuk.In this session we discuss the following:The biggest challenge for partners selling UCaaS The role AI is playing in UCaaS migration What more vendors can do to help partner's UCaaS efforts To find out more visit: https://www.intermedia.co.uk/Thanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our YouTube channel.You can also join in the c...
UC Today's Tom Wright hosts Gamma Marketing Director Andrea Herbert.In this session, we discuss the following:Gamma's new brand campaignThe company's new relationship-focused researchGamma's new return on relationship calculator
In an enlightening conversation with Rob Scott from UC Today, Mahesh Ram, the visionary Head of AI Product Strategy at Zoom, dives deep into how Zoom is harnessing the power of artificial intelligence to redefine customer value and workplace efficiency.This interview unveils Zoom's latest groundbreaking initiative, Zoom Workplace, a unified platform that synergizes Zoom's extensive product portfolio through AI integration. Mahesh shares insights on Zoom AI Companion's monumental success, now ...
At Enterprise Connect 2024, Rob Scott from UC Today engaged in a discussion with Luis Fajardo, the Chief Information Officer at Life Extension, about their transition journey from on-premise systems to UCaaS (Unified Communications as a Service) and CCaaS (Contact Center as a Service).Operating with two regional sites and two contact centers, supporting over 200 agents, Luis shared insights into the business value drivers for cloud migration. Despite the journey's challenges, including an ini...
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