The Retail Podcast

In a recent interview, Joe Shasteen from Retail Next provided a comprehensive analysis of Black Friday and Cyber Monday trends in the U.S. retail sector. Retail Next, a technology platform, uses advanced analytics, primarily from in-store cameras, to generate traffic data for brick-and-mortar stores, providing invaluable insights into consumer behavior. One of the standout findings from the data is the resilience of Black Friday as a significant shopping event. Despite the downward trend in customer traffic throughout the summer of 2023, with declines ranging between 1-2% compared to 2022, Black Friday bucked the trend. The data indicated a 0.5% decline in overall traffic for the week of November, but individual days around Black Friday witnessed positive metrics. Significantly, Black Friday itself saw a 2% increase in foot traffic compared to 2022. The health and beauty sector emerged as a big winner during this period, experiencing double-digit growth. This trend aligns with the seasonal pattern where health and beauty products perform well around the holidays. Moreover, the jewelry category also saw substantial growth, especially in the lower-cost costume jewelry segment. Looking ahead, the data suggests that the last ten days before Christmas are crucial for retailers, with traffic intensifying significantly. This period sees nearly Black Friday-level traffic every two days, emphasizing the importance of effective store management and customer engagement strategies during this high-traffic period. Shasteen also noted a shift in shopping patterns post-pandemic, indicating that while traffic has not fully recovered to pre-COVID levels, the dynamics of shopping have evolved. Retailers need to adapt to these changing patterns to capture and convert customer interest effectively. For those interested in more detailed analysis and future projections, Retail Next offers comprehensive reports and dashboards for businesses and media outlets. Shasteen's insights underscore the importance of understanding and adapting to evolving consumer trends in the dynamic retail landscape. --- Send in a voice message: https://podcasters.spotify.com/pod/show/theretailpodcast/message

In this enlightening episode, we delve into the transformative power of retail lighting with Stefan Ståhl VP of Lighting & Kristian Renström Head of Lighting at ITAB, a leader in creating innovative store environments. Discover how strategic lighting not only enhances the customer experience but also boosts sales significantly. ITAB Official Website: www.itab.com ITAB Lighting Solutions: https://itab.com/products-and-services/products/retail-lighting ITAB Contact Page: www.itab.com/contact-us Retail spaces hold a secret: the strategic use of light. It's a subtle yet powerful tool that retailers wield to shape shopping experiences and influence consumer behaviour. But is it an artful enhancement or a manipulative ploy? Consider accent lighting: it can spotlight products, creating an illusion of importance and manipulating our desire to purchase. Warm tones invite comfort, while cooler tones spur efficiency. It's psychological, a nudge towards spending. Energy efficiency becomes a moral question. Lighting, a significant energy consumer, has cost and environmental implications. Retailers are at a crossroads: continue traditional practices or adopt sustainable, cost-saving technologies? Lighting as art is another facet. It draws attention, creates ambience, and can even turn a store visit into a sensory experience. Yet, it raises questions about authenticity. Are consumers experiencing a product's true appeal, or is it a light-crafted façade? #RetailLightinh #SalesBoost #LightingStrategy #LEDInnovation #RetailDesign #SustainableRetail #CustomerExperience #EnergyEfficiency #RetailTechnology #EcoFriendlyBusiness --- Send in a voice message: https://podcasters.spotify.com/pod/show/theretailpodcast/message

In this enlightening episode, we delve into the transformative power of retail lighting with Stefan Ståhl VP of Lighting & Kristian Renström Head of Lighting at ITAB, a leader in creating innovative store environments. Discover how strategic lighting not only enhances the customer experience but also boosts sales significantly. Links to ITAB: ITAB Official Website: www.itab.com ITAB Lighting Solutions: https://itab.com/products-and-services/products/retail-lighting ITAB Contact Page: www.itab.com/contact-us Retail spaces hold a secret: the strategic use of light. It's a subtle yet powerful tool that retailers wield to shape shopping experiences and influence consumer behaviour. But is it an artful enhancement or a manipulative ploy? Consider accent lighting: it can spotlight products, creating an illusion of importance and manipulating our desire to purchase. Warm tones invite comfort, while cooler tones spur efficiency. It's psychological, a nudge towards spending. Energy efficiency becomes a moral question. Lighting, a significant energy consumer, has cost and environmental implications. Retailers are at a crossroads: continue traditional practices or adopt sustainable, cost-saving technologies? Lighting as art is another facet. It draws attention, creates ambience, and can even turn a store visit into a sensory experience. Yet, it raises questions about authenticity. Are consumers experiencing a product's true appeal, or is it a light-crafted façade? #RetailLightinh #SalesBoost #LightingStrategy #LEDInnovation #RetailDesign #SustainableRetail #CustomerExperience #EnergyEfficiency #RetailTechnology #EcoFriendlyBusiness --- Send in a voice message: https://podcasters.spotify.com/pod/show/theretailpodcast/message

In this compelling episode, we speak with ITAB's leading figures, Leandro Blanc and Chris Bright, about the future of retail. From customer guidance to high-value item protection and breakthroughs in self-checkout fraud prevention, they share invaluable insights into ITAB's mission to redefine the retail landscape. Join us as we explore the balance between customer experience and loss prevention, setting the stage for the next era in retail. --- Send in a voice message: https://podcasters.spotify.com/pod/show/theretailpodcast/message

🎙️ Special 3-Part Episode Alert! 🎙️ The evolving landscape of retail is facing one of its most significant challenges yet! U.S. giants like Target, Wal-Mart, and Home Depot grapple with the ever-growing issue of inventory shrinkage - costing the industry a staggering $100 billion, a number that has doubled since 2015. But the dilemma doesn't stop there! Balancing increased security measures with a seamless shopping experience is the topic of heated debate. Over in the UK, we've seen unprecedented levels of retail crime, with a reported 175,000+ incidents in just the first half of 2023. Tune in as we dive deep into: ✨ The complexities of 'loss' in the retail sector ✨ The alarming rise in theft incidents ✨ Solutions retailers can employ to safeguard their businesses I'm excited to be joined by Leandro Blank, straight from the ITAB offices in the UK, as we discuss, debate and dissect this pressing issue. Ready to untangle the web of challenges in the modern retail world? Listen now! --- Send in a voice message: https://podcasters.spotify.com/pod/show/theretailpodcast/message

🚀 MUST-LISTEN: New Podcast Episode with Sarah Engel from January Digital! 🎙️ Why tune in? Here are the top reasons: 1. The Evolution of Marketing: TikTok vs. Facebook/Instagram(Meta) Dive deep into the critical transition from traditional to digital marketing and how it has shaped the industry today. Learn from real-life challenges and experiences! 📈 2. Data-Driven Decision Making: Sarah touches upon the importance of harnessing data for more insightful and informed decisions. If you're looking to level up your decision-making skills, this episode is for you. 📊 3. Continuous Testing & Adaptation: Explore why brands should allocate a significant portion of their budgets for testing new strategies and how failure can pave the way for ground-breaking success. A game-changer for marketers! 🎯 4. Navigating Platform Dependencies: With platforms increasingly interconnected, what risks does it pose for brands? An eye-opener on the Metta-Instagram connection and its implications. ⛓️ 5. Resilience in Retail: Get inspired by how the retail industry has withstood challenges, especially during the COVID era. Plus, hear out insights on the mantra of 'doing more with less.' 💪 6. Networking & Growth: Sarah offers golden nuggets on personal and professional development. Perfect for anyone looking to grow their network and career. 🌱 7. Empowering Women in the Industry: A special shoutout to the 'ShopTalk meet up for women' - highlighting the essential role of women in the industry and empowering them further. 🌟 Enhance your marketing strategies, fortify your data-driven decision-making, and stay ahead in the digital curve! #DigitalMarketing #JanuaryDigital #SarahEngel #PodcastRecommendation #SEO #RetailResilience #theretailpodcast #retail --- Send in a voice message: https://podcasters.spotify.com/pod/show/theretailpodcast/message

Get ready for a jolt of inspiration as I share a sneak peek into a captivating conversation I had with Pierluigi Gusmani at Euroshop 2023. Pierluigi's transformative approach to retail lighting is not just enlightening but invigorating, making our podcast interview a must-listen! In the whirlwind of the event, Pierluigi's unique perspective was a beacon. The innovative use of lighting in retail, as he described it, went beyond a mere aesthetic accessory. It was a game-changer, showcasing in 13 uniquely designed spaces how lighting can guide retailers to thriving success. But Pierluigi's vision doesn't stop at aesthetics. Lighting, in his eyes, is a fundamental cog in the operational wheel of physical retail. LEDs and other technologies are not just lights; they are tools that enhance the customer experience, create emotional bonds, and optimize operations. This perspective turns the idea of lighting from a cost into a powerful investment. One striking example of this vision in action is our collaboration with a Ukrainian supermarket chain. Here, Pierluigi's philosophy of transforming shopping into a tangible experience comes to life. Each store is designed with a unique theme, turning an ordinary grocery run into an extraordinary memory. At the heart of this visionary approach is the bustling city of Milano, the design capital of the world. Here, Pierluigi and his team continue to innovate, leveraging the rich local resources while ensuring sustainability. This commitment is reflected in their products and components, largely sourced from within 80 kilometers of the factory, minimizing transportation costs. In Pierluigi's world, lighting transcends mere illumination. It sparks emotions, amplifies products, and revolutionizes the retail experience. It shines a light, not just on the products on the shelves, but also on the future of retail itself. So, whether you're involved in a local grocery store or a high-fashion boutique, tune in to our podcast to get inspired. Discover how lighting can lead the way to retail transformation! Thank you for reading. Feel free to drop your thoughts in the comments or connect for more enlightening discussions on retail's future. #RetailInnovation #LightingDesign #FutureOfRetail --- Send in a voice message: https://podcasters.spotify.com/pod/show/theretailpodcast/message

🎙️ Welcome to another illuminating episode of The Retail Podcast, where we connect you with the retail industry's thought leaders. Our latest episode features an engaging conversation with none other than Caila Schwartz, Director of Consumer Insights and Strategy, Retail & Consumer Goods at Salesforce. In a world where the retail landscape is rapidly evolving, Schwartz - a previously self-confessed public speaking apprehensive - has flourished into a voice that is both influential and insightful. She shares valuable lessons from her journey, advocating the importance of fostering one's ideas and not shying away from asking hard-hitting questions - a philosophy that's inspiring for today's business leaders. In our fascinating discussion, Schwartz offered predictive insights for the imminent Holiday Period 2023 (Golden Quarter) - the critical period leading up to Christmas - based on Salesforce's extensive data analytics. At the heart of these predictions? A prominent role for AI in shaping retail's future, with a staggering forecasted impact of $194 billion on global sales! But it's not all about technology. Schwartz reminds us of the necessity of customer-centric policies, highlighting the significance of transparent and reasonable return protocols. The retail world is undergoing a shift, moving from transaction-based interactions towards relationship-building and personalized customer experiences. Schwartz noted that 39% of consumers prefer the omnichannel approach, choosing brands that offer "Buy Online, Pick Up in Store" services. An intriguing aspect of this trend is the potential for additional purchases during the in-store pickup. This blend of online and offline retail experiences, particularly popular among tech-savvy Gen-Z and Millennials, presents a game-changing opportunity for retailers. Our conversation didn't stop there. We explored the expanding influence of social media, now driving approximately 10% of all e-commerce, a figure growing by 29% annually. The paradigm is shifting towards in-feed advertisements, emphasizing the need for authenticity in today's digital marketing landscape. A new trend making waves is the growth of the resale market. Driven by cost-savings and sustainability, consumers are increasingly opting for resold goods, making it an area retailers must navigate to remain ahead. This enlightening episode with Caila Schwartz drives home the point: The retail sector is a labyrinth of constant evolution. Survival and success hinge on adaptability, innovation, and a relentless focus on the customer. At Salesforce, the commitment is clear - equip retailers with the tools and insights necessary to navigate this change and seize the opportunities it presents. As we head into the Golden Quarter, let's embrace Schwartz's insights: the future of retail transcends selling goods—it's about creating experiences, forging relationships, and nurturing customers. Retailers who can harness this philosophy will thrive in the coming years. Stay connected for more inspiring conversations on The Retail Podcast. #RetailPodcast #SalesforceInsights #RetailTrends #AIinRetai "Keep Your Loyal Customers Closer: 5 Holiday Shopping Predictions" https://www.salesforce.com/blog/holiday-shopping-predictions/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/theretailpodcast/message

Founded in 1980, PacSun is not your average apparel brand. An embodiment of youthful vigor and boldness, PacSun has curated a culture centered on its customer, offering a unique blend of relevant brands and styles to inspire a generation. The brand's unprecedented digital prowess was evident when it doubled its digital sales in 2020 and amplified its social media reach, achieving over 2M followers and 33M likes on TikTok. Such remarkable growth is a testament to PacSun's agile and forward-thinking approach, which has enabled it to thrive in the highly competitive $830 billion Gen-Z retail industry. The maestro behind this digital orchestration is Shirley Gao, the Chief Information Officer at PacSun. Spearheading various digital transformations and business integrations, Gao has been instrumental in evolving PacSun's digital landscape, creating an elevated shopping experience tailored for Gen Z. At the core of Gao's digital strategy is the concept of Unified Commerce. This includes Buy Online, Pickup in Store (BOPIS), same-day delivery via Uber and Doordash, and even the Amazon marketplace. This ensures customer convenience and satisfaction without compromising on speed or efficiency. One of the most noteworthy aspects of Gao's strategy is the attention paid to fulfillment optimization. Gao champions the importance of in-store fulfillment alongside traditional warehouse operations. Inventory accuracy is a top priority, aimed at reducing rejection rates and split shipments while maintaining a positive in-store experience. Next in the digital strategy is improving the return experience. Innovative methods like buying online and returning in-store, along with advanced return refunds, enhance customer convenience and satisfaction. Breaking boundaries in the payment realm, PacSun under Gao's leadership has adopted alternative payment methods such as cryptocurrency, Cashapp, and Venmo. Gao's vision extends to customer service with the introduction of AI-powered chat-bots or digital workers. These advanced bots provide fluent and conversational customer service during off-hours, exhibiting brand and customer awareness, and elevating the brand's customer service experience. A robust Customer Data Platform forms the backbone of PacSun's digital strategy. It acts as a central repository, collating and orchestrating customer data across platforms to inform business decisions and provide better insights into customer behavior. In a move toward sustainable fashion, PacSun also incorporated the pre-loved clothing program in collaboration with Thred Up. Social commerce has been a significant area of focus, as well. Direct checkout options from Instagram, TikTok Shop, and Douyin in China are now available. Livestreams on TikTok during significant events like the Super Bowl and on Douyin and Bambuser further extend the brand's reach and engagement. The tech-stack at PacSun continually evolves. The brand currently leverages AI-powered technology for in-session promotion, automated attribution, and digital fitting. Over four decades into its journey, PacSun remains a leader in the retail industry. It continues to resonate with Gen Z and adapt to their preferences, needs, and interests. PacSun's success is a testament to the effectiveness of its digital strategy, shaped and guided by Shirley Gao's visionary leadership. #PacSun #GenZ #DigitalTransformation #Ecommerce #RetailRevolution #Innovation #ShirleyGao #salesforce --- Send in a voice message: https://podcasters.spotify.com/pod/show/theretailpodcast/message

🎧🎙️Have you ever wondered how you can leverage the power of data in your organization? Our latest podcast guest has the answers you're looking for. From repairing Apache helicopters near the Korean DMZ to advising top-tier tech companies like Microsoft and Databricks, Robin Sutara has navigated the high-stress complexities of data-led transformations. With more than two decades in the tech industry, she has consulted with hundreds of organizations, helping them shape their data strategy, nurture a data culture, and build diverse data teams. However, Robin’s journey extends far beyond the realm of technology. She is a survivor of domestic violence, a proud mother, a relentless triathlon/marathon trainee, and an advocate for data-driven decision-making. With every step, Robin is a living testament to the power of resilience and determination, using her experiences to inspire and empower others. In this episode, Robin will be sharing insights from her unique career path, which includes holding technical and business roles in top tech companies and earning multiple academic accolades. You will learn not only about data strategy but also about the criticality of allies, overcoming personal adversities, and building your power. By listening to Robin's story, you will realize that data isn't just numbers on a screen—it's a tool that, when wielded correctly, can drive organizational growth, innovation, and efficiency. So, are you ready to unlock the power of data in your organization and personal life? Click the link to tune in! 🎧 --- Send in a voice message: https://podcasters.spotify.com/pod/show/theretailpodcast/message

🔈Calling all retail enthusiasts, fashion mavens and tech aficionados! Join us for our next episode of the Retail Podcast 🎙️ Recorded live at Shoptalk Europe Barcelona 2023! This isn't just another industry podcast; we're going in-depth on the cutting-edge intersection of retail, fashion, and AI. In this exclusive episode, we'll be featuring the trailblazers from Fashable, the company that's revolutionizing digital content creation in the fashion industry. Fashable is not just creating a buzz; they are disrupting the status quo. They're leveraging AI technology to generate original fashion content without copying images or movements. Imagine that!🤯 Fashable's vision is to tackle real-world issues, such as reducing waste by providing accurate forecasts and eliminating unsold items. They're pioneering sustainability in fashion, crafting digital assets for the metaverse before even contemplating their physical existence. And what's more? They enable style testing and validation through e-commerce or social media BEFORE production. If you're interested in where the fashion industry is heading, this is a can't-miss conversation. Fashable is offering an insight into the future of digital content creation, from AI-generated models to bestseller prediction and supporting the circular economy. We invite you to join us, hear from the disruptors, and engage in the conversation. Be a part of the movement towards a more sustainable and efficient future in fashion. See you there! 🎧 🔗Subscribe to our Retail Podcast, follow Fashable, and stay updated on the latest happenings in the retail world. #Shoptalkeurope #Fashable #FashionTech #SustainableFashion #DigitalTransformation #RetailPodcast --- Send in a voice message: https://podcasters.spotify.com/pod/show/theretailpodcast/message

🎙️Excited to share our latest podcast featuring none other than Nathan Lomax of Quickfire Digital! This is an episode you simply can't afford to miss. 🚀 In our conversation, Nathan shares his profound insights into the intersection of Globalisation, AI, and eCommerce. Plus, he delves deep into his guiding philosophy - 'If you don't ask, you don't get'. This mantra has not only shaped his approach to business but has also proven instrumental in proactively solving clients' pain points using technology.🔧🚀 As a Shopify Plus specialist and the proud recipient of the European E-commerce Agency of the Year award, Quickfire Digital is at the forefront of maximizing commercial potential for businesses. They're masters at enhancing website performance and optimizing the tech stack with their proprietary tools and processes. 🌐💻 Want to maximize your business's efficiency, scalability, and profitability? Quickfire Digital has a proven track record, with numerous testimonials praising their effectiveness, enthusiasm, and responsiveness. 📈💼 Quickfire Digital also organizes events in the UK for knowledge sharing and peer-to-peer learning. A fantastic opportunity to learn from the best and network with like-minded professionals.🤝📚 Tune in to the podcast, absorb Nathan's insights, and start asking the right questions to get what your business needs. Listen today! 🎧🌐 #Ecommerce #Shopify #AI #Globalisation #Podcast #QuickfireDigital #NathanLomax #DigitalMarketing #SEO #Networking #Learning --- Send in a voice message: https://podcasters.spotify.com/pod/show/theretailpodcast/message

Uncover the future of fashion e-commerce in our latest podcast episode with Emma McFerran, the trailblazing CEO of Lyst, recorded during Shoptalk Europe in Barcelona. Emma unveils her strategy to revolutionise the e-commerce landscape using data-driven personalisation, and shares valuable insights for accelerating your career trajectory.Thank you, Matt Brightwell for your support in finding such an awesome location to get the episode recorded.In 2021, Lyst, a globally recognised personalised shopping platform, raised an impressive $85 million in pre-IPO funding. This milestone underscores its ambition to go public and expand its collaborations with high-profile brands. Catering to a diverse customer base, including power shoppers and eco-conscious consumers, Lyst continually evolves to meet and exceed their unique demands.Central to Lyst's ethos is a relentless pursuit of customer satisfaction, fostering user loyalty, and driving sustainable, profitable growth. As the fashion industry witnesses a surge in demand for luxury and premium goods, Lyst positions itself at the vanguard of this transformative trend.Despite economic fluctuations, the robustness of the luxury market remains unscathed. Consumer trends show an unwavering preference for luxury items such as designer footwear and clothing, even amidst reduced discretionary spending.Lyst has recorded a landmark achievement, drawing over 150 million shoppers to its platform, culminating in a Gross Merchandise Value (GMV) exceeding $500 million. Under Emma McFerran's astute leadership, Lyst is set to further personalise the online shopping experience for its users, while providing a nurturing space for its partner brands to thrive.Don't miss this insightful dialogue. Tune in to the podcast today and gain a unique glimpse into the evolving world of fashion ecommerce. #shoptalkeurope #Lyst #FashionEcommerce #LuxuryFashion #SustainableShopping #ecommerce #luxury #leadership #DataDrivenPersonalisation --- Send in a voice message: https://podcasters.spotify.com/pod/show/theretailpodcast/message

✨ Euroshop Highlights: Discovering MAGO S.A.'s Game-Changing Innovations with Dawid Marczak ✨Recently, I had the pleasure of exploring MAGO S.A.'s innovative offerings at Euroshop, guided by the insightful Dawid Marczak. As we delved into their transformative solutions, three major themes emerged that are set to redefine the #retail landscape: #automation, #convenience, and #delivery (stay tuned for a separate post on #AI).Big box retailers must embrace all three aspects to thrive in this new era. But the burning question remains: What do consumers truly desire?Join the conversation and share your thoughts on how these groundbreaking innovations by MAGO S.A. are shaping the future of retail! 💡🛍️🚀About MAGO S.A.As your one-stop-shop for all retail needs, we specialize in designing and installing high-quality shop fittings, custom shelving, displays, lighting, and signage to create an attractive and functional environment for your business.Our expertise doesn't stop there. We are also a leader in retail technology, offering a range of solutions to help you stay ahead of the competition. Our automated store systems provide customers with an effortless shopping experience, while our intelligent carts enable you to track inventory and enhance the overall experience for your customers.With Mago's combined expertise in shopfitting and technology, you can trust us to help you create a modern, efficient, and profitable retail environment. Connect with us today to discover --- Send in a voice message: https://podcasters.spotify.com/pod/show/theretailpodcast/message

As cities and rural areas become more digitally connected and linked to each other, the future of retail is #community. Consumers want more customized and authentic, sustainable purchasing experiences, ending the reign of faceless, corporate giants. myAcker is a shining example of what the #future of #retail will be, it will be #local , #organic , #sustainable and fun. Thank you, Kathrin Angermann-Wernisch for taking the time to talk us through the future of retail. EuroShop – The World´s No. 1 Retail Trade Fair 2023 hidden gem. --- Send in a voice message: https://podcasters.spotify.com/pod/show/theretailpodcast/message

The Next Wave of Retail: Anticipating and Preparing for the Future of Shopping  provides a glimpse into the retail world that may exist in the near future, but this book is not just about the future but also about the now and how you can stay relevant in a changed and transformed world. This is a book about options, an illustration of what is happening today and what may change in the future. It is about the consumer and their interactions with retail. I have spent the last 25 years of working with governments, global retail and financial institutions, and organizations building the digital foundation of tomorrow. However, the path to the future for me started in 2013, when I was in the office of the late Tom Kaldec, Head of Technology at Tesco, the world's 2nd largest retailer at the time, who later became a great friend and SVP of Technology at Target, an industry-leading retailer in the US. Tom said to me, "Ali, I want you to build the store of the future, but please do not focus on the technology but on our colleagues, customers, and values, create a vision that is exciting but value-based and doesn’t come back to me asking for more budget." At the time, I was working for Verizon, a US-based telecom company that only cared about the technology's functions and features and not the outcomes. However, I was lucky enough to be part of a great team whose data-driven vision of the future allowed me to tackle the biggest challenges in retail. Later in my career, I would meet Chris Luxford from the Aspire Group, a dear friend and mentor who helped me understand that this was the only way to approach transformation. Six months later, a group of Silicon Valley's hottest start-ups and I were QR-code checking in our CEO and Tesco's then-legendary CIO, Mike McNamara (who went on to transform Target's approach and culture to technology) into a 60,000-square-foot store just outside of London. What I did not know then but know now, is that we had just built the world's first frictionless, touchless, cloud-based shopping experience. You could pick up a micro-located product scan and pay via a custom-built app. The digital identity solution would form part of Verizon's federated digital identity ecosystem that supported the UK government's Verify solution. The BOPIS (Buy Online Pick Up Instore) solution's Click & Collect would evolve into Qudini, and a slew of other technologies would become commonplace for retailers during the 2020 COVID pandemic. The COVID-19 pandemic sped up transformation across all digital channels, highlighting supply chain weaknesses worldwide. Unfortunately, the current inflationary environment, as well as the upcoming currency, global interest rate, capital, and cost of living crises, will push most consumers to the verge of financial collapse, along with the institutions that serve them. Capital and liquidity will evaporate.  Even before the pandemic, it was hard for many brick-and-mortar stores to stay open and keep customers interested in their products and spaces. But will shopping and retailing return to normal as the financial crisis expands? Retailers must reshape their organizations to generate value and leverage technology to enable tomorrow's "smart consumers."  The current period is one of exponential structural and financial change, in which events are occurring rapidly. As a result, businesses must be nimble enough to pivot physically and digitally swiftly and successfully.  Retailers and business leaders need to predict what customers want, what is likely to happen, and what is plausible. Then, put their retail businesses and brands to the test against all possible assumptions while driving innovation and delight into customer journeys and the path to purchase.  The coronavirus shuttered many street stores and malls, and consumers flocked to online shopping. H       --- Send in a voice message: https://podcasters.spotify.com/pod/show/theretailpodcast/message

For show notes and how you can get a discount on your NRF APAC ticket please go to https://retailnews.ai/how-nrf-apac-2024-can-fast-track-retail-success/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/theretailpodcast/message

For listeners eager to dive deeper into the nuances of leveraging real-time feedback in the retail sector, a comprehensive guide awaits at RetailNews.AI. The article, "How to Embrace Real-Time Feedback," offers an in-depth exploration of strategies, benefits, and real-world applications of instant feedback systems. Discover actionable insights and learn how to effectively implement these technologies to enhance customer satisfaction and drive business success. Visit https://retailnews.ai/how-to-embrace-real-time-feedback/ to unlock the full potential of real-time feedback in your retail operations. --- Send in a voice message: https://podcasters.spotify.com/pod/show/theretailpodcast/message

In an illuminating discussion on the Retail Podcast, Nick Patrick, Co-Founder and CEO of Radar, sheds light on how his company is reshaping the retail industry through advanced geolocation services. Radar, self-described as the all-in-one location platform, has emerged as a cornerstone in the retail sector, offering solutions that bridge the digital and the physical realms. Patrick, a stalwart in the New York tech scene with a legacy rooted in Foursquare, has leveraged his extensive experience to pilot Radar into uncharted territories of location-based services. Since its inception in 2016, Radar has evolved from a geofencing specialist to a comprehensive location platform, challenging the dominance of giants like Google Maps and Mapbox with cost-effective alternatives. For more information goto: RetailNews.AI Radar Articlehttps://retailnews.ai/category/technology/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/theretailpodcast/message

In an enlightening conversation at the NRF, Meghan Stabler of BigCommerce outlined the transformative impact of their platform on the retail industry. BigCommerce, known for its enterprise-level e-commerce solutions, is propelling brands and retailers into the future with a modern, composable tech stack designed to meet the dynamic needs of both B2C and B2B markets. You can read more here --- Send in a voice message: https://podcasters.spotify.com/pod/show/theretailpodcast/message