Talking Pest Management

Dieses Mal im Gespräch mit Thomas Auer, Auditor bei American Institute of Baking (AIB) über die aktuell neu erschienene IFS 7 Richtlinie. Thomas Auer findet klare Worte und diskutiert die neue Guideline mit Daniel Schröer, von Futura, der als Guideline Consultant bei der IFS 7 Richtlinie mitarbeiten durfte. Dutzende Experten und Verbände arbeiteten seit knapp 3 Jahren am neuen „Standard“ und nun ist er da. Wie auch der AIB, geht der IFS extrem auf IPM ein. Also Prävention, Monitoring sowie physikalische und biologische Alternativen, die in den letzten Jahren noch nicht in der breiten Masse aufgenommen wurden, aber nun gefordert werden. Natürlich geht es auch um eine nachhaltigere Art und Weise Schädlinge zu managen, da typischerweise viele Rodentizide eingesetzt werden innerhalt der „Dauerbeköderung oder Permanent Beköderung“. Der EU Green Deal und führende Kunden und Pest Control Betriebe haben klar kommuniziert: es müssen weniger Rodentizide werden.  Der IFS wie auch der AIB fordern dies schon lange, aber nun noch mit mehr Ausdruck und Verbindlichkeit.  Der IFS hat alle Daten der vergangenen Audits analysiert und erkannt, dass Prävention sowie nachhaltige Alternativen auch einen guten Effekt bzgl. schneller und nachhaltiger Bekämpfung haben.    Zudem wurden IoT (Internet of Things) Lösungen wie Digitale Fallen und Sensoren empfohlen, mit denen IFS, AIB Kunden schon lange arbeiten. Diese Lösungen erlauben die Früherkennung und 24-7 Überwachung – große Vorteile, die Thomas Auer auch schon seit Jahren kennt und zu schätzen weiß.   Es ist klar in welche Richtung die Zukunft geht und diese Themen werden im Detail im Podcast besprochen.   Zudem gibt es immer mehr Gerüchte im DACH Raum bzgl. neuer Regularien – Thomas und Daniel sprechen diese an und diskutieren potenzielle Szenarien. Hören Sie jetzt rein, sodass auch Sie vorbreitet sind – egal was kommt.    --------------------------------------------------------------------------------------------------------------------------------------------   Talking Pest Management is a leading worldwide source of pest control news and opinion. It is designed for business leaders and opinion formers around the globe and explores current market situations and also innovative new technologies. Our videos feature interviews with prominent industry figures to bring you market-affecting insights, with the aim of helping people make informed business decisions in our industry and beyond.  Subscribe to our channel to stay up-to-date on the latest insights on the pest management industry.  💻  Our international B2B website + shop: https://www.futura-germany.com 👥  Our Talking Pest Management website: https://talkingpestmanagement.com  For more breaking news, white papers, videos and more: www.futura-germany.com  Follow us on social media:   LinkedIn: https://www.linkedin.com/company/futuragermany/ Instagram: https://www.instagram.com/futuragermany/ Facebook: https://www.facebook.com/Futura.Germany  If you want to be part of Talking Pest Management email us at info@futura-germany.com and join the conversation @ Futura Germany   Futura Germany Podcast 🎧 Listen on Spotify: https://spoti.fi/2KPaC4u Listen on Apple Podcasts: https://apple.co/2xmJqkZ Or on every other platform: @Futura Germany Podcast   #talkingpestmanagement

In der heutigen Ausgabe von Talking Pest Management haben wir wieder Gäste persönlich vor die Kamera bekommen. Lukas Bartels und Ben Meyer von der Firma RATTEX sind zu Besuch und wir unterhalten uns ein wenig darüber, wie sie ihr Unternehmen digitalisiert haben.  Besonders bei einem Familienunternehmen wurden die meisten Prozesse schon perfektioniert und jeder Mitarbeiter darauf eingestellt. Da ist es ein starker Umschwung, wenn man diese Strukturen umstellen möchte und ist auch sicher nicht an einem Tag erledigt.  Den Werdegang von Rattex haben wir schon länger beobachten können und man konnte immer feststellen, dass man sich immer schon viel mit den neuen Methoden und Mitteln auf dem Markt auseinander gesetzt hat. Das ist vermutlich auch einer der wichtigsten Bausteine, weshalb die Umstellung der bestehenden Unternehmensstrukturen so gut von Hand ging. Für eine solche Umstellung gibt es nämlich viele Faktoren und Aspekte, wo man ansetzen muss. Das geht natürlich erheblich einfacher, wenn jeder im Unternehmen da mitwirkt, aber da das Unternehmen ja trotzdem weiter läuft und funktionieren muss, braucht es eine zusätzliche Stelle, die sich nur um die Aufgaben der Digitalisierung kümmert. Diese Person kann sich dann voll und ganz darauf konzentrieren und jedem für Nachfragen zur Verfügung stehen.  Wir bedanken uns nochmal für das Tolle Gespräch, es war wirklich sehr informativ und wir hoffen, dass es auch für euch Zuschauer genau so spannend ist. Also viel Spaß bei dieser Ausgabe von Talking Pest Management! Subscribe to our channel to stay up-to-date on the latest insights on the pest management industry. For more breaking news, white papers, videos and more: www.futura-germany.com Follow us on social media: LinkedIn: @futuragermany Instagram: @futuragermany acebook: @futuragermany If you want to be part of Talking Pest Management email us at info@futura-germany.com and join the conversation @ Futura Germany Futura Germany Podcast Listen on Spotify: https://spoti.fi/2KPaC4u Listen on Apple Podcasts: https://apple.co/2xmJqkZ Or on every other platform: @Talking Pest Management

As you might now, Talking Pest Management is all about covering as many different perspectives of our industry as possible. We already talked to many international guests on our show. There where pest controllers, their customers, but also scientists and product developers.  As we all know, every pest controller comes to the point, where they must take a look at the major standards of the food industry, just like the AIB. This institution focusses on the analytical evaluation of the companys and rate them in a scoring system after how their quality standards stand up against the guidelines.  Wie auch schon letzte Woche, sprechen wir mit Thomas Auer, einem AIB Auditor, und besprechen sowohl allgemeine Themen zu dem Berufsfeld, aber auch seine Einschätzungen zu zukünftigen Entwicklungen. Im letzten Teil haben wir uns damit auseinander gesetzt, wie denn überhaupt die Ausbildung zu einem Auditor abläuft, welche Aspekte wichtig sind und worauf er in den zu auditierenden Unternehmen besonders achtet.  In terms of the topics this interview already took place in german but for our english viewers we decided to repeat it in english. But again we talk about what Thomas Auer focusses on in his work as AIB auditor and what future developments he sees coming towards us in the near future.   We hope you enjoy us talking and find it as interesting as we did. Subscribe to our channel to stay up-to-date on the latest insights on the pest management industry. For more breaking news, white papers, videos and more: www.futura-germany.com Follow us on social media: LinkedIn: @futuragermany Instagram: @futuragermany acebook: @futuragermany If you want to be part of Talking Pest Management email us at info@futura-germany.com and join the conversation @ Futura Germany Futura Germany Podcast Listen on Spotify: https://spoti.fi/2KPaC4u Listen on Apple Podcasts: https://apple.co/2xmJqkZ Or on every other platform: @Talking Pest Management

Bei Talking Pest Management geht es ja darum, viele Perspektiven aus der ganzen Branche einzufangen. Wir hatten schon einige internationale Gäste in unserer Show, Schädlingsbekämpfer, Kunden von Schädlingsbekämpfer, aber auch Forscher und Entwickler von Schädlingsbekämpfungs-Produkten.  Ein Teil der Kette, mit der sich jeder Schädlingsbekämpfer irgendwann befassen muss, sind die größeren Lebensmittelstandards, wie z.B. der AIB. Diese Institutionen befassen sich mit einer analytischen Auswertung der Unternehmen und vergeben Punkte, die den Qualitätsstandard in dem jeweiligen Unternehmen widerspiegeln.  Wie auch schon letzte Woche, sprechen wir mit Thomas Auer, einem AIB Auditor, und besprechen sowohl allgemeine Themen zu dem Berufsfeld, aber auch seine Einschätzungen zu zukünftigen Entwicklungen. Im letzten Teil haben wir uns damit auseinander gesetzt, wie denn überhaupt die Ausbildung zu einem Auditor abläuft, welche Aspekte wichtig sind und worauf er in den zu auditierenden Unternehmen besonders achtet.  Heute setzen wir diese Konversation fort und gehen auch darauf ein, wie er die Branche einschätzt und welche Entwicklungen uns wahrscheinlich bevorstehen werden. Subscribe to our channel to stay up-to-date on the latest insights on the pest management industry. For more breaking news, white papers, videos and more: www.futura-germany.com Follow us on social media: LinkedIn: @futuragermany Instagram: @futuragermany F acebook: @futuragermany If you want to be part of Talking Pest Management email us at info@futura-germany.com and join the conversation @ Futura Germany Futura Germany Podcast Listen on Spotify: https://spoti.fi/2KPaC4u Listen on Apple Podcasts: https://apple.co/2xmJqkZ Or on every other platform: @Talking Pest Management

Bei Talking Pest Management geht es ja darum, viele Perspektiven aus der ganzen Branche einzufangen. Wir hatten schon einige internationale Gäste in unserer Show, Schädlingsbekämpfer, Kunden von Schädlingsbekämpfer, aber auch Forscher und Entwickler von Schädlingsbekämpfungs-Produkten.  Ein Teil der Kette, mit der sich jeder Schädlingsbekämpfer irgendwann befassen muss, sind die größeren Lebensmittelstandards, wie z.B. der AIB. Diese Institutionen befassen sich mit einer analytischen Auswertung der Unternehmen und vergeben Punkte, die einen Objektiven Qualitätsstandard darstellen.   Heute sprechen wir mit Thomas Auer, einem AIB Auditor, und besprechen sowohl allgemeine Themen zu dem Berufsfeld, aber auch seine Einschätzungen zu zukünftigen Entwicklungen. In diesem Teil fokussieren wir, wie denn überhaupt die Ausbildung zu einem Auditor abläuft, welche Aspekte wichtig sind und worauf er in den zu auditierenden Unternehmen besonders achtet.  Nächste Woche setzen wir diese Konversation fort und gehen auch darauf ein, wie er die Branche einschätzt und welche Entwicklungen uns wahrscheinlich bevorstehen werden. Schaut auch dann wieder vorbei. __ Subscribe to our channel to stay up-to-date on the latest insights on the pest management industry. For more breaking news, white papers, videos and more: www.futura-germany.com Follow us on social media: LinkedIn: @futuragermany Instagram: @futuragermany  acebook: @futuragermany If you want to be part of Talking Pest Management email us at info@futura-germany.com and join the conversation @ Futura Germany Futura Germany Podcast Listen on Spotify: https://spoti.fi/2KPaC4u Listen on Apple Podcasts: https://apple.co/2xmJqkZ Or on every other platform: @Talking Pest Management

Dr. Robert Corrigan is a guest, that already visited ous show about a year ago. This time we go more in depth with our questions and talk about long term consequences from this ongoing pandemic. Consequences probably sounds more negativ than it is, because one major change is how people think of viruses, especially ones that are brought in from wild animals. Therefore there will be an increased awareness for the need for pest control. Now with digital remote monitoring we are able to scale up our monitoring services to cover the increasing needs. Therefore the phase after the pandemic might be the age of digital monitoring. And this is just one of the many interesting topics we talked about in our Interview with Bobby Corrigan. So have a great time and enjoy our talk. Subscribe on the latest insights on the pest management industry. For more breaking news, white papers, videos and more: www.futura-germany.com Follow us on social media: LinkedIn: @futuragermany Instagram: @futuragermany acebook: @futuragermany If you want to be part of Talking Pest Management email us at info@futura-germany.com and join the conversation @ Futura Germany Futura Germany Podcast Listen on Spotify: https://spoti.fi/2KPaC4u Listen on Apple Podcasts: https://apple.co/2xmJqkZ Or on every other platform: @Talking Pest Management

Dr. Robert Corrigan is a guest, that already visited ous show about a year ago. This time we go more in depth with our questions and talk about long term consequences from this ongoing pandemic.  Consequences probably sounds more negativ than it is, because one major change is how people think of viruses, especially ones that are brought in from wild animals. Therefore there will be an increased awareness for the need for pest control.  Now with digital remote monitoring we are able to scale up our monitoring services to cover the increasing needs. Therefore the phase after the pandemic might be the age of digital monitoring.  And this is just one of the many interesting topics we talked about in our Interview with Bobby Corrigan. So have a great time and enjoy our talk. Subscribe on the latest insights on the pest management industry. For more breaking news, white papers, videos and more: www.futura-germany.com Follow us on social media: LinkedIn: @futuragermany Instagram: @futuragermany acebook: @futuragermany If you want to be part of Talking Pest Management email us at info@futura-germany.com and join the conversation @ Futura Germany Futura Germany Podcast Listen on Spotify: https://spoti.fi/2KPaC4u Listen on Apple Podcasts: https://apple.co/2xmJqkZ Or on every other platform: @Talking Pest Management

On this episode of Talking Pest Management we are honored to talk to Henry Mott, the president of CEPA, but since we already had him on the show we are doing things a bit differently.   This week Daniel collected questions from the community and from people, who work in the pest control industry and interviewed Henry with those questions. As there where quite a lot of interesting questions with equally interesting and long answers, we decided on splitting up this episode. This is part two of this show. Subscribe on the latest insights on the pest management industry. For more breaking news, white papers, videos and more: www.futura-germany.com Follow us on social media: LinkedIn: @futuragermany Instagram: @futuragermany acebook: @futuragermany If you want to be part of Talking Pest Management email us at info@futura-germany.com and join the conversation @ Futura Germany Futura Germany Podcast Listen on Spotify: https://spoti.fi/2KPaC4u Listen on Apple Podcasts: https://apple.co/2xmJqkZ Or on every other platform: @Talking Pest Management

On this episode of Talking Pest Management we are honored to talk to Henry Mott, the president of CEPA, but since we already had him on the show we are doing things a bit differently.   This week Daniel collected questions from the community and from people, who work in the pest control industry and interviewed Henry with those questions. As there where quite a lot of interesting questions with equally interesting and long answers, we decided on splitting up this episode. So stay tuned for next week, when you will see the rest of the interview. Subscribe to our channel to stay up-to-date on the latest insights on the pest management industry. For more breaking news, white papers, videos and more: www.futura-germany.com Follow us on social media: LinkedIn: @futuragermany Instagram: @futuragermany acebook: @futuragermany If you want to be part of Talking Pest Management email us at info@futura-germany.com and join the conversation @ Futura Germany Futura Germany Podcast Listen on Spotify: https://spoti.fi/2KPaC4u Listen on Apple Podcasts: https://apple.co/2xmJqkZ Or on every other platform: @Talking Pest Management

Different Priorities for the Vaccine  Ian Andrew is chief executive of the British Pest Control Association (BPCA) and is also on the board of the Confederation of European Pest Management Associations (CEPA). Ian is therefore one of the key leaders in our industry’s associations and is currently occupied organising the upcoming PestExtra virtual event.  With the way forward out of the lockdown announced in the UK – the ‘road map’ – BPCA is campaigning to get pest controllers, and for that matter all key workers, brought up the vaccination priority list. Key workers have kept the economy running, so is it not right that their contribution is recognised?   Likewise, BPCA is pushing for technicians to get easier and more cost effective access to Covid-19 lateral flow tests – a requirement demanded prior to technicians accessing several customers – and having to be paid for by the companies themselves.  Our TPM host, Daniel Schröer, compliments BPCA on all the excellent coronavirus guidance material it has produced.  Keep CALM  The topic of the mental health of those working within the industry is revisited – an update on the previous TPM interview Link to https://www.futura-germany.com/our-industry/tpm/liste-tpm/tpm-8.php in early May 2020. This followed a survey undertaken by BPCA which revealed that 44% of respondents claimed they were, or had, suffered from mental health issues. Often regarded as a taboo subject, feedback from BPCA’s activities has been very mixed, but as Ian says: “We all need to look after our mental health and do need somewhere to vent our feelings if faced with a problem.”   Ian congratulates Bayer for their support of the Campaign Against Living Miserably (CALM) Link to https://www.thecalmzone.net/ who is working both with BPCA and also in the golf sector, with the British and International Golf Greenkeeping Association (BIGGA) to assess how they can best support these industries. CALM has two sessions presenting their activities at the forthcoming PestExtra event.  Visit PestExtra on 16-18 March   Within a matter of days, take the opportunity to join BPCA at PestExtra running on 16, 17 and 18 March. Ian explains how disappointed the team was to have to cancel PestEx 2021, which will return next year, but instead there is a virtual event – PestExtra.  Much effort has gone into its preparation and it combines not only five concurrently run seminar theatres, but also a coffee lounge where delegates can ‘meet and chat’, roundtable discussions and a scavenger hunt with prizes. Add this to over 40 exhibitors and you certainly have a busy three days.   Aware that such virtual events may be new to many delegates, Ian details how a series of videos (click here to view Link to http://pestex.org/help) has been produced to help delegates become familiar on what is available and how it all works.   So, don’t delay, full details here Link to https://bpca.org.uk/Upcoming-Events/pestextra-2021-the-digital-pest-management-show/10684?OccId=15378 Subscribe on the latest insights on the pest management industry. For more breaking news, white papers, videos and more: www.futura-germany.com Follow us on social media: LinkedIn: @futuragermany Instagram: @futuragermany acebook: @futuragermany If you want to be part of Talking Pest Management email us at info@futura-germany.com and join the conversation @ Futura Germany Futura Germany Podcast Listen on Spotify: https://spoti.fi/2KPaC4u Listen on Apple Podcasts: https://apple.co/2xmJqkZ Or on every other platform: @Talking Pest Management

Technology led growth  In this interview, the continued growth in the value of pest management is debated. Growth in both the appreciation of its value to society, but also in the financial value to those businesses operating in this sector. Although the technician on the ground remains king, the use of digital technology continues to expand.  Brian Monaghan is CEO and co-founder of Pest Pulse (https://www.pestpulse.com/), a technology-led pest services company headquartered in Dublin, Ireland but also offering services to commercial customers in the UK. Asked what makes Pest Pulse different, Brian explains the company always leads with remote monitoring as part of the package at a price equal to any regular contract.  Pest Pulse was formed three years ago when Brian linked up with his old friend, Tim O’Toole, formerly of Pest Guard. Although Tim has pest management experience, Brian did not, having previous worked for online companies such as Paddy Power, an international currency operation and a food delivery firm.   However, the two of them could see opportunities to ‘offer something different’ in pest management due to a mix of regulatory changes, particularly rodenticides, coupled with increasing demands from customers for technology-led service offerings. Looking for cash to develop the business, interest was shown from two venture capital firms, but the business was bought in 2019 by US-based Terminix (then ServiceMaster). As Brian explains: “This link gives us access to Terminix’s infrastructure and to resources that we otherwise wouldn’t be able to get.”  Pest companies trading at high multiples An interesting discussion emerges between our TPM host, Daniel Schröer and Brian regarding venture capitalists, technology stocks and the increasing overlap into the pest management business. Pest control, as a value stock, has always traded at a high multiple – the industry is pretty recession proof, grows annually with a good revenue to cash flow generation and now trades more like technology stock at a high multiple ratio.  As technology becomes increasingly available to this industry this will further improve multiples, growth and servicing – so raising the desirability of venture capitalists to invest. “Pest control is an in vogue industry, maybe for the first time, but we still need to capitalise on these opportunities,” Brian explains.  Future market consolidation  As to the future, Brian predicts further consolidation in the market with more acquisitions of medium to large servicing companies by the big four – notably Rentokil, Rollins (Orkin), Anticimex and Terminix.  Subscribe on the latest insights on the pest management industry. For more breaking news, white papers, videos and more: www.futura-germany.com Follow us on social media: LinkedIn: @futuragermany Instagram: @futuragermany acebook: @futuragermany If you want to be part of Talking Pest Management email us at info@futura-germany.com and join the conversation @ Futura Germany Futura Germany Podcast Listen on Spotify: https://spoti.fi/2KPaC4u Listen on Apple Podcasts: https://apple.co/2xmJqkZ Or on every other platform: @Talking Pest Management

Having been in the position of Deputy director at the Asociación Nacional de Empresas de Sanidad Ambiental (ANECPLA), the Spanish pest control trade association, for just over a year, Jorge Galván is passionate about training. In particular, the opportunities those within the industry have to raise not only their own profile, but also that of professionalism for the industry.  Based in the Spanish capital, Madrid, Jorge has a PhD in architecture plus experience of working in the field of wood protection, in particular promoting wood as a construction material. For ten years, before joining ANECPLA he worked as a teacher at the Centre for Environmental Health Studies (CEDESAM) in collaboration with ANECPLA. So his passion for training can easily be understood.  Asked for his view of the industry at the moment, Jorge explains how we now live in a changing world. The industry needs to prepare for reductions in the number of available biocides, to look for alternative methods of control, plus climate change and travel has caused the arrival of new invasive pest species.  But, now in particular, we all faced change with the arrival of the coronavirus pandemic. But this can offer opportunities with the addition of disinfection services. The industry may well come out of this crisis in a stronger position.  Training supports change  To prepare for change, Jorge stresses the need for training – at all levels – not just technicians, but right through the industry, from those who answer the phone right up to the managers. For pest control companies, the majority whom are small & mid-sized enterprises (SME), management training must not be forgotten. As an industry, it is good at training on technical matters, but less so for business orientated ones.  For the future, he once again stresses the need for training and its harmonisation across Europe, an objective CEPA contributes to. Pest management is an important role that often gets overlooked by public health as a whole – that is until something goes wrong. Technicians need to view themselves as consultants and to value their service. However, the first person anyone must value is themselves. Recognise the important role you play. Subscribe on the latest insights on the pest management industry. For more breaking news, white papers, videos and more: www.futura-germany.com Follow us on social media: LinkedIn: @futuragermany Instagram: @futuragermany acebook: @futuragermany If you want to be part of Talking Pest Management email us at info@futura-germany.com and join the conversation @ Futura Germany Futura Germany Podcast Listen on Spotify: https://spoti.fi/2KPaC4u Listen on Apple Podcasts: https://apple.co/2xmJqkZ Or on every other platform: @Talking Pest Management

In this interview we hear about pest control activities in Finland from Lars Schauman, the managing director of S-Tuholaispalvelut Oy.   Based in Espoo, the second largest city in Finland, Lars is an early adopter of new ideas and is well known internationally for his search of new innovations.  For rodent control, the devices provide the control, so does a technician need to be there?  The task becomes one of measuring and recording it, so the use of remote digital monitoring and recording devices provides the solution. For the future, he is now considering switching all his remaining analogue clients to digital systems – not just for rodent control, but for all types of pest control. Subscribe on the latest insights on the pest management industry. For more breaking news, white papers, videos and more: www.futura-germany.com Follow us on social media: LinkedIn: @futuragermany Instagram: @futuragermany acebook: @futuragermany If you want to be part of Talking Pest Management email us at info@futura-germany.com and join the conversation @ Futura Germany Futura Germany Podcast Listen on Spotify: https://spoti.fi/2KPaC4u Listen on Apple Podcasts: https://apple.co/2xmJqkZ Or on every other platform: @Talking Pest Management

The addition of Certus in the US to the acquisitions market is discussed. Operating only since spring 2019, this company has a declared intention of growing by acquisition so as to reach a top 10 position in the PCT top 100 company listing in the next few years. But as Paul highlights, this is a tough call when pitching against the existing four majors with their deep pockets.  Regarding more practical advances, Paul predicts the use of digital technology will continue to grow albeit slowly and steadily by the smaller companies. He acknowledges that many of the activities of the pest control companies are based on the ‘old’ way of doing things, however the uptake of digital technology by the larger clients will drive acceptance forward.   Talking Pest Management is a leading worldwide source of pest control news and opinion. It is designed for business leaders and opinion formers around the globe and explores current market situations and also innovative new technologies. Our videos feature interviews with prominent industry figures to bring you market-affecting insights, with the aim of helping people make informed business decisions in our industry and beyond.   Subscribe to our channel to stay up-to-date on the latest insights on the pest management industry.   💻 Our international B2B website + shop: https://www.futura-germany.com👥  Our Talking Pest Management website: https://talkingpestmanagement.com  For more breaking news, white papers, videos and more: www.futura-germany.com  Follow us on social media:   LinkedIn: https://www.linkedin.com/company/futuragermany/ Instagram: https://www.instagram.com/futuragermany/ Facebook: https://www.facebook.com/Futura.Germany  If you want to be part of Talking Pest Management email us at info@futura-germany.com and join the conversation @ Futura Germany   Futura Germany Podcast 🎧 Listen on Spotify: https://spoti.fi/2KPaC4uListen on Apple Podcasts: https://apple.co/2xmJqkZOr on every other platform: @Futura Germany Podcast  #talkingpestmanagement

Subscribe on the latest insights on the pest management industry. For more breaking news, white papers, videos and more: www.futura-germany.com Follow us on social media: LinkedIn: @futuragermany Instagram: @futuragermany acebook: @futuragermany If you want to be part of Talking Pest Management email us at info@futura-germany.com and join the conversation @ Futura Germany Futura Germany Podcast Listen on Spotify: https://spoti.fi/2KPaC4u Listen on Apple Podcasts: https://apple.co/2xmJqkZ Or on every other platform: @Talking Pest Management

Kicking-off 2021, your Talking Pest Management host, Daniel Schröer, welcomes all listeners and wishes each and every one a happy new year.  There is something of a change, as Daniel has no industry guest to interview....only a personal and heartfelt message. “The industry is my hobby and my passion. It means a lot to me that you let me be your host and that you like what I do. Thank you for all the support and positive comments you have sent me over the past year.”  Daniel congratulates the industry as a whole for the way it has responded to the events of 2020 – a roller coaster year when business was turned upside down. The industry has proved itself to be a critical service and should rightly be proud of all its activities. He says: “When I retire I want to say I have done something good for our industry.”  Reflecting on the activities of Talking Pest Management (TPM), Daniel explains how it began – to help fill that gap created when personal conversations and interactions were lost with the cancellation of all events and conferences. Over the months there have been thousands of TPM viewers, listeners or readers, ranging from technicians wanting to learn more about their industry, to research staff hearing about new developments, to company owners and CEOs keeping in touch with commercial activities. Thank you for your commitment and feedback.  For the future, TPM interviews will be released every two, three or even every four weeks. It is quality rather than quantity that is important. The aim is to encourage people to ‘think outside the box’. What will our industry be like in 10 or 20 years time?   Suggestions of topics and interviewees are always welcomed. Send these to Daniel. As Daniel says: “At the end of the day, we do this for you.” Subscribe on the latest insights on the pest management industry. For more breaking news, white papers, videos and more: www.futura-germany.com Follow us on social media: LinkedIn: @futuragermany Instagram: @futuragermany acebook: @futuragermany If you want to be part of Talking Pest Management email us at info@futura-germany.com and join the conversation @ Futura Germany Futura Germany Podcast Listen on Spotify: https://spoti.fi/2KPaC4u Listen on Apple Podcasts: https://apple.co/2xmJqkZ Or on every other platform: @Talking Pest Management

The logistical and legislative problems caused by invasive pest species are discussed in this interview with Hakan Kjellberg, technical director of Anticimex. Pests don’t need passports nor do they read labels! Based in Stockholm, Sweden Hakan Kjellberg is the technical director of international pest control servicing company, Anticimex – a global leader in preventative pest control. Taking the brown marmorated stink bug (Halyomorpha halys) as the example, this insect is now an established pest in orchards in Northern Italy where it causes problems attacking trees and rendering the fruit unsalable. However, Hakan reports that just a few weeks ago a colony was found and identified within containers in a logistics warehouse in Sweden. The risk is, just as it is with other invasive species – will this pest become established and cause a problem in Sweden? Hakan stresses that across Europe a common approach, throughout the EU, should be adopted for these types of invasive species. As for control of this pest in this specific indoor Swedish location, Hakan points out that there are no pesticides registered for this use – only for outdoor agricultural usage. He explains how Integrated Pest Management (IPM) is the approach and in this situation physical removal is the key, for example by vacuuming. Just one of the many ‘tools in the pest controllers’ IPM tool box.’ With climate change there are a likely to be more and more invasive species arriving, which run the risk of becoming endemic. Hakan stresses what a significant role professional pest controllers can play in providing an early warning system of invasive arrivals. Subscribe on the latest insights on the pest management industry. For more breaking news, white papers, videos and more: www.futura-germany.com Follow us on social media: LinkedIn: @futuragermany Instagram: @futuragermany  acebook: @futuragermany If you want to be part of Talking Pest Management email us at info@futura-germany.com and join the conversation @ Futura Germany Futura Germany Podcast Listen on Spotify: https://spoti.fi/2KPaC4u Listen on Apple Podcasts: https://apple.co/2xmJqkZ Or on every other platform: @Talking Pest Management

The actual control of pests for clients needs to become the target for the industry, rather than technicians simply acting as pesticide applicators is the key take home message from this interview with Dr Dini Miller. For the last 21 years Dr Dini Miller has been involved with urban pest management based within the Department of Entomology at Virginia Tech, Blacksburg, Virginia, USA. She specialises in structural pests and insects within the house – in particular bed bugs, cockroaches, ants and termites. She has worked extensively in low income housing with the US Department of Housing & Urban Development (HUD) winning their inaugural Healthy Homes Hero award in 2018. She is also a co-editor of Advances in the Biology and Management of Modern Bed Bugs. To begin, Dr Miller talks about Integrated Pest Management (IPM) and how this phrase, so frequently used within urban pest management, initially came about. IPM owes its origins to agriculture back in the 1970s following the wide scale use of DDT on a very broad range of pests after World War II and the subsequent build up of genetic resistance – as captured by Rachel Carson in her book Silent Spring. Basically, farmers inspected their crops for pests and assessed the economic value of them applying a pesticide to reduce pests to a manageable level. The term has been taken up by those in urban pest management where it is less appropriate – what is the manageable level of a pest such as a bed bug? Nil. People don’t want a single insect. Dini proposes the term should be changed to Assessment Pest Management – clients then know their problem is going to be assessed. Numbers of pests would be collected both before and after treatment. Customers will then be able to understand what the results are. Dini describes her work within the HUD low income housing. Here cockroach problems can be so severe that she can catch 16,000 on three sticky board traps over one single night. Contract pricing comes under discussion – with the lowest taken and the maths applied as to how much time can be spent in each apartment (two to three minutes), this means that technicians literally have time only to dash in and spray. This is pesticide application NOT pest control. Time and persistence is required to eliminate pests. A debate follows between Dini and our Talking Pest Management host, Daniel Schröer, regarding the use of the IPM term, particularly its value in differing environments, the food industry being one in particular, where it is more appropriate, than say in an apartment. The interview finishes with a heartfelt plea by Dr Miller that the industry must change its perception with the public. A perception which basically hasn’t changed for 50 years. New young people have come into the industry, new methods and technologies are employed yet the image is still one of simply spraying insecticide. Technicians are professionals, they are trained, thinking human beings making decisions – they must be presented and perceived differently. Subscribe on the latest insights on the pest management industry. For more breaking news, white papers, videos and more: www.futura-germany.com Follow us on social media: LinkedIn: @futuragermany Instagram: @futuragermany F acebook: @futuragermany If you want to be part of Talking Pest Management email us at info@futura-germany.com and join the conversation @ Futura Germany Futura Germany Podcast Listen on Spotify: https://spoti.fi/2KPaC4u Listen on Apple Podcasts: https://apple.co/2xmJqkZ Or on every other platform: @Talking Pest Management

The use of high tech data collection and the mapping of diseases transmitted by insects, in particular the Asian tiger mosquito, is the topic of this week’s interview with Guy Hendrickx of Avia-GIS.Based in Zoersel, near Antwerp in Belgium, Guy is the managing director of Avia-GIS, a small privately-owned research company founded in 2001. The company operates within the agricultural and animal health sectors, but the interview concentrates on Guy’s involvement with public health – in particular data collection and risk mapping via Vecmap of insects, in particular the increasing prevalence of the Asian tiger mosquito. Discussed in this interview:·     The use of mapping and data collection in the identification of risks posed by disease carrying insects; ·     The role commercial researchers and NGOs can play in their monitoring, planning and then control; ·     Where to and how, the Asian tiger mosquito has spread over the last 20 years in Europe; ·     Whether mosquitoes can transmit corona-virus?See Avia-GIS at www.avia-gis.com Subscribe on the latest insights on the pest management industry. For more breaking news, white papers, videos and more: www.futura-germany.com Follow us on social media: LinkedIn: @futuragermany Instagram: @futuragermany F acebook: @futuragermany If you want to be part of Talking Pest Management email us at info@futura-germany.com and join the conversation @ Futura Germany Futura Germany Podcast Listen on Spotify: https://spoti.fi/2KPaC4u Listen on Apple Podcasts: https://apple.co/2xmJqkZ Or on every other platform: @Talking Pest Management

The secrets and successes of how digital marketing can be maximised in pest control is revealed in this week’s interview with Kevin Smith, Chief Marketing Officer for Rollins Inc. Based in Atlanta, Georgia, USA Kevin seems to even surprise himself by revealing he has been with Rollins for 18 years. These 18 years, he explains, have been exciting years as it has been a period of constant change – from the previous era of marketing using Yellow Pages, the radio and TV to the new digital era which needs to appeal to Generation Z (those born between the mid-to-late 1990s and the early 2010s). A period where there has been something new to learn regarding communication all the time. Maybe at first a reluctant scholar, his curiosity as to why people did what they did as new platforms came around made for a series of fascinating experiments as to what appeals to customers. This transformation started with the early days in the late 1980s of dialling up on the internet to now accessing on your phone – today Kevin estimates 70% of the company’s inbound residential traffic comes via the phone. TV consisted of three channels only to advertise on. Interestingly Daniel, our host, checks with Kevin that there is a history of broadcasting within the Rollins family. Correct – there was a broadcast business prior to buying Orkin in 1964. Today Rollins has a studio in Atlanta used for training its teams to levels of excellence which are viewed as critical for success. Kevin identifies the technician as the key to selling the concept – the absence of pests - to their customers. “Marketing accesses demand. However, the service technicians communicates with the customer. They are solving their problem. We are only as good as the experience that consumer has with the technician.” Kevin continues by explaining he feels there are three types of marketers – surfers, snorkelers and scuba divers. Tune in to see which you might be! As to the future, the world is moving from traditional terrestrial TV to digital. So to locate your customers, who are increasingly the millennials, is a challenge. How do we get in front of them? Kevin explains how data is used to assess the success of different channels – how  to find a customer, what’s the cost of their acquisition and then how long do you keep them as customers – using the jargon the CLV – the customer lifetime value. Google is identified as the provider of most customers, but Kevin stresses how important it is to optimise your value with Google – the question is ‘How do I make my brand more valuable in Google’s eyes’ Building content and relevancy is critical. Getting customers off the search type platforms onto your own content is maybe the challenge of this decade. How to optimise search engine optimisation. Kevin uses the example of creating a series of videos, often amusing ones, which end in the result that this problem looks a little harder than a customer thinks, so maybe it’s time to call a professional. Subscribe on the latest insights on the pest management industry. For more breaking news, white papers, videos and more: www.futura-germany.com Follow us on social media: LinkedIn: @futuragermany Instagram: @futuragermany acebook: @futuragermany If you want to be part of Talking Pest Management email us at info@futura-germany.com and join the conversation @ Futura Germany Futura Germany Podcast Listen on Spotify: https://spoti.fi/2KPaC4u Listen on Apple Podcasts: https://apple.co/2xmJqkZ Or on every other platform: @Talking Pest Management