Banter With Bouwman

0:00 Introduction of Kelly Parrott, Branch Partner at A-WIN Insurance. 0:52 Kelly was Dana’s mentor when Dana first entered the insurance industry. 1:34 Kelly is a contributing author on a couple of insurance textbooks. 2:35 Kelly has been assisting the Insurance Institute and the Broker’s Association as they undergo an overhaul. 4:13 Kelly, has also taught courses on professional liability at MacEwan and courses on construction insurance at the Edmonton Chamber of Commerce. 5:26 Kelly teaches her students how to read the wordings of insurance policies. 7:07 How can a distracted driving conviction affect commercial and personal auto insurance policies? What are the possible penalties? 9:40 Insurance licensing rules in Alberta changed very recently. 12:06 Kelly encourages consumers of insurance to seek out educated insurance brokers to purchase insurance products from. 13:10 Kelly is travelling all over the country to teach insurance licensing courses. 14:04 There are many little coverages that people are not aware of. 17:55 A broker needs to facilitate the policy so their client knows exactly what is covered (and what isn’t covered). 19:27 Every client is unique! It’s very fun working as an insurance broker.

0:00 Jeremy Hayward, president of solūt, introduces him and his business. 0:33 How did Jeremy get his first job in IT? 2:37 Jeremy started at his company as an intern in 2002. Today, Jeremy is the president of that same company. 3:31 Working on the business vs working in the business. 4:02 Part of growing into a mid-sized company is learning that the business owner is not always the best person to do all functions within the organization. 6:25 A lot of times delegating something doesn’t mean that the employee will do it in the same way you would have done it. 7:30 Solūthas an Employee Share Ownership Program (ESOP). When someone has skin in the game they are going to take care of it like they own it. 8:42 The ESOP evolved over time out of necessity. 9:54 Jeremy shares how being a shareholder is from being an owner. The two aren’t mutually exclusive though. 10:30 What are the benefits when employees can be shareholders in their company. 11:51 What standards must employees of solūt meet before they can join the solūt ESOP program. 12:53 How do the clients of solūt benefit from ESOP. 15:16 If solūt succeeds then their clients succeed, which means shareholders succeed. 15:54 Jeremy realized within a couple of years of starting at his organization that he wanted to be on the business side instead of the technical side. 16: 57 Jeremy empowers his employees. 17:54 Jeremy talks about a common bottleneck founders create in their business by accident. 18:33 What is solūt's differentiator. Solūt's mission is to uncomplicated IT for its clients.

0:00 Introducing Leah Tolton, partner in the Corporate | Commercial Group at Dentons Canada LLP. 0:43 You work with a range of clients. What is that range? 1:15 Tell us about a time where you have helped an Edmonton start-up become a middle market company? 2:31 What specifically was your role in helping that company grow? 3:27 What bottle necks do clients create for themselves by accident? 5:26 Leah talks about how the right advisor will help your business succeed. 6:41 How do business owners in Edmonton find the right advisors? 7:28 Leah talk about her role as President of ACG Edmonton. ACG Edmonton helps growth ready companies and the professionals that serve them.

0:33 Stuart talks about his role as VP of Finance and Administration for Fort Edmonton Management Company. Stuart manages a high-functioning team. 1:14 What does the new Nordic Spa look like and what value does it bring to the City of Edmonton. 4:54 Stuart talks about other ongoing projects and attractions at Fort Edmonton Park. 5:22 Stuart talks about the new immersive Indigenous Peoples experience that will be offered at Fort Edmonton Park. 6:26 Stuart explains what ‘Treaty 6’ is. 7:28 Stuart touches on Edmonton’s history and how it has always been a place for different groups to meet. 8:29 Stuart gives his strategic thoughts on why organizations need to diversify. 10:45 Stuart talks about his involvement in the Edmonton Jazz Society as both a musician and a treasurer on the board. 12:25 Society is defined by its culture. Edmonton has a strong cultural history. 13:32 Edmonton is a relationship driven city. Specifically in the musical community.

1:16 Jill talks about who she is and what she does. Jill is a liaison between her clients and her company. 2:54 How does Jill help her customers and their employees' achieve their professional goals. 4:40 Jill explains what success looks like for her customers. How does she measure success. 8:05 Jill gives tips to younger people looking to get into the marketing industry in Edmonton. 10:30 Jill talks about how failure is a right of passage. 10:56 Top Draw is celebrating its 25th birthday this year. 13:45 How similar is Top Draw to the TV show Mad Men.