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Dear Abbe
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© Kayla Parvin
Description
The full spectrum of retail optical from the science behind it, through manufacturing, to dispensing to team leading. Don’t be myopic! Submit your questions and Abbe Value, with her slew of glasses geeks, will answer all.
4 Episodes
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Assisting and educating a single vision patient on what their prescription really means (hint: it doesn’t mean wearing a monocle!).
Here, we will go through the interactions that do and need to occur while the customer is in purchase. Perfecting the customer’s experience will prevent many unnecessary remakes, so go out and curate that aura!
What do Opticians experience on the job? What do we wish was better? An overview of the common pains of dispensing retail opticians, and how to muddle through and find your happiness in it.
What is the purpose of this? Why is she talking? What is Abbe? An introduction into what I hope will be the beginning of a wonderfully interactive podcast about glasses.
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