Claim OwnershipThe INKSPIRE Podcast
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© 2023 The INKSPIRE Podcast
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In the INKspire podcast, we'll cover an array of topics and trends that influence the print industry including the latest software technology, best practices, culture and motivation. We are big believers of Being Bionic and we'll be covering the three main components of that - people, technology and process. If you have any questions about the podcast, or anything else, feel free to get in touch at inkspire@tharstern.com.
38 Episodes
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In this episode of The INKspire Podcast, we’re joined by George Rumball, Owner and Manager of the Kall Kwik City branch. He chats to Ross about his journey into the print industry and how he climbed the ladder to owning his own business.They also talk openly about the challenges of leadership and working with a mentor to help shape the way to approach both your role and running your business.Ross also puts a perhaps difficult question to George, “How do you see the future of the print industry?” – but you might not expect the answer!Read the books that Ross mentions in the episode:System Busters - Philip Paul BeyerThe E-Myth Revisited - Michael E. Gerber
The way print businesses are estimating is changing. Developing technology means you’re more able to adapt your business and improve internal processes, like estimating. But how far can we take this?Matt Cummins (Operations Director at Elle Media Group) and Chris Smyth (Strategic Performance Director at BCQ) chat to Ross and Andy Strand about the people in their businesses who are estimating, the changes they’ve seen in recent years and the common challenges they’re facing in this area.Connect with Matt on LinkedInConnect with Chris on LinkedIn
Every piece of technology in the print industry needs to be interoperable, speaking the same language for better connectivity, Karl Ciz, Partner Success at Zaikio explains. Karl explains to Ross the work that Zaikio are driving and why print technology needs a base layer that allows everyone to communicate in the same language to make the process of connectivity much faster.They discuss developing on JDF technology and the value of receiving data in a format that you can use immediately.Learn more about interoperability in this new episode of The INKspire Podcast.
Del Simmons, Managing Director at Dayfold joins us for an episode of The INKspire Podcast to talk about their work to improve print training in university graphic arts courses across the country.He chats to Ross about what inspired this initiative, why there’s a need to address the issue of a lack of print education and the interesting work the group have been doing so far.The initiative is being run by Dayfold, along with representatives from the BPIF, GF Smith, Heidelberg, IPIA, Duplo, HP, Foilco and UEI Falcontec.
Brendan Perring, General Manager at IPIA joins us for an episode to explore why a strong sense of community and networking is still so important in the print, packaging & converting industries today.Ross asked Brendan about his experience of building meaningful connections and leveraging community to help drive success while in the middle of a digital bubble. He shares with us about the work that the IPIA do in this area, how businesses can find more success through networking and different ways print professionals can connect with others.Stick around to hear Brendan’s insights on the future of the industry! This episode is a must-listen for anyone looking to build strong relationships and achieve greater success.Connect with Brendan on LinkedIn hereFind us on LinkedIn, Twitter, Facebook, Instagram & TikTok using @tharstern!
System reviews often get overlooked once the software is implemented and workflow is set up. But this is where issues can occur, and opportunities for positive change can get overlooked!Laura Woodward and Andy Strand (Tharstern experts) chat to Ross about why it’s so important for printers and converters to regularly review their systems, and not just your MIS, but the whole workflow. They also discuss the types of personalities you need in your project teams, treating your software like an employee and lots more.Download the Wheel of Growth that Ross mentions.Things to ask yourself that Ross mentions in the episodeThings I wish I knew more about in my system?Things I’d like to keep on happening within my system?Things I’d like to stop happening within my system?Things I’d like to start happening that don’t currently?What are our aspirations moving forward?What are our challenges?If I had a magic wand, what would I wave it to fix?Which other systems would we like to integrate with?Find us on LinkedIn, Twitter, Facebook, Instagram & TikTok using @tharstern!
In this special episode, Andy Strand takes over as host and chats to Ross about 4 of the standout episodes from The INKspire Podcast this year.Listen to find out what lessons businesses can take into the New Year and which episode still gives Ross goosebumps when he talks about it.See you all in 2023!Find us on LinkedIn, Twitter, Facebook, Instagram & TikTok using @tharstern!
Capitalize the data in your print MIS with Business Intelligence (BI) tools. There are still huge competitive advantages to using BI dashboards to measure & analyze your data, which Dan McLaughlin and Andy Strand explain in this podcast episode.They chat to Ross about the value of visual data provided by these tools and how it can take your data analysis to the next level.Read the blog article mentioned in the episode.Check out Guy in a Cube for Power BI help and adviceFind us on LinkedIn, Twitter, Facebook, Instagram & TikTok using @tharstern!
Integrating your MIS software with other best-in-class applications is key for upping your CX game. Anthony Pietrocini, Director of Technology at Bennett Graphics, joins this episode to chat with Ross and our Solution Specialist, Mark Jameson, about the value of integration for print businesses, and the cool things that can be achieved.Anthony recalls his journey from working in bindery to running Bennett's technology, shares his advice for print business that might not yet have taken their first step with integration, and tells us some of the cool things he's done within the last year.Listen to the previous integration episode - An introduction to print integration from industry experts.Find us on LinkedIn, Twitter, Facebook, Instagram & TikTok using @tharstern!
In this episode, we get insight from three under-30s on an important question – how do we encourage more young people into the print industry?Tayler Regan (Paragon Customer Communications), Victoria Blackwell (Page Bros) and Elsie Hargate (Bluetree Group) share their experiences with Ross about joining the industry at a young age, what made them want to work in print and what businesses need to do to encourage the next generation of printers into their business. We also pitch them a tough question to finish – How do you see the future of the print industry? You definitely need to hear what they’ve got to say!All three are also recent winners of The Rising Star Awards run by The Printing Charity, and we’re also joined by Nicola Peacock who explains why they’re so important for this younger generation and the success that Tayler, Victoria and Elsie had from this award.Listen to the previous episodes that Ross mentions…Tackling the diversity issues within the print & packaging industriesThe power behind 'Are you okay?' and active listeningFind us on LinkedIn, Twitter, Facebook, Instagram & TikTok using @tharstern!
In this episode, Ross is joined by Tharstern’s own John Murphy (Workflow Specialist) and Dan McLaughlin (Integration Specialist) to chat about the what, why and how of print integration.They explain what integration is, how it differs from automation, and the best way to get started with an integration project. People play such an important role in your project, and the team chat about why this is, and where they fit into the workflow.There’s nothing better than real-life examples, so Dan also tells Ross about some awesome integration projects he’s worked on, which might give you some inspiration!Finally, who’s key takeaway do you find the most valuable?Content mentioned in the episodeCheck out The Integration LabCheck out The Compound Effect by Darren HardyFind us on LinkedIn, Twitter, Facebook, Instagram & TikTok using @tharstern!
Most businesses have a diversity imbalance, especially in leadership roles, and this is something that largely impacts the print and packaging industries and must be addressed. Ross is joined by three inspirational women in our industry - Jo Stephenson, MD of PHD Marketing, Karis Copp, Head of Content at FuturePrint, and Amanda Newman, Head of Marketing at Tharstern.As a group, they open up the conversation about the lack of women in technical/managerial roles and how the industry should be doing more to encourage more women into these roles, building a more diverse decision-making team within business and demonstrating to everyone that your business culture is flexible and understanding of individual circumstances.Connect with Jo.Connect with Karis.Connect with Amanda. Check out Women in Packaging on LinkedIn.Books mentioned5 Voices - Jeremie Kubicek and Steve CockramRebel Thinking - Matthew SyedLean In - Sheryl SandbergFind us on LinkedIn, Twitter, Facebook, Instagram & TikTok using @tharstern!
In this episode, our host Ross Edwards and Tharstern CEO, Keith McMurtrie chat to Marcus Timson and Karis Copp from FuturePrint about their new vision report. The report explores The Great Acceleration and how this acted as a catalyst for change, the digitization of business and the importance of acknowledging the cyber security risks that come with it, diversification, culture and more.Find Marcus and Karis on LinkedIn, or download the full Vision Report.Find us on LinkedIn, Twitter, Facebook, Instagram & TikTok using @tharstern!
Roger tells us about H&H's decision to streamline their finances and the benefits they've seen from this, and Anthony reflects on how using this new integration has helped lead to improved processes and more strategic business decisions. Diogo chats to the group about the integration with Tharstern, what it does, and why other businesses should be using this technology to automate these processes, and free up valuable resource for higher value jobs.Find us on LinkedIn, Twitter, Facebook, Instagram & TikTok using @tharstern!
Ross is joined by Dominic Harris, Co-Founder of CarbonQuota in this sustainability special. They chat about the importance of sustainability and how businesses should be creating a 10-year plan for reducing their carbon footprint. They also touch on the integration between Tharstern and CarbonQuota, and how the data it produces can help you stand out within the market.
If you'd like to contact Dominic, you can email him at dominic.harris@carbonquota.co.uk.Find us on LinkedIn, Twitter, Facebook, Instagram & TikTok using @tharstern!
Jason Rainbird from Flowbird joins Ross to discuss the importance of a CRM in a print business and how you can start with the basics – even just an Excel sheet! They discuss how CRM systems can offer a level of personalization to your customers and how they can help your sales and marketing teams offer the best customer service. Jason finishes with a great piece of advice for everyone – you'll have to listen to find out what it is.Find us on LinkedIn, Twitter, Facebook, Instagram & TikTok using @tharstern!
Anthony Thirlby of Venn Holdings joins Ross for this episode. They discuss all the topics that the INKspire podcast centres around – people, process and technology. Anthony goes into detail about his experience of systemization, his strategy for attracting young talent into the industry and the importance of clarity for your employees. Ross also asks him what his advice to his 18 year old self would be – it’s worth a listen!
Find Anthony on LinkedIn
Watch The Systemization Show on TharsternFind us on LinkedIn, Twitter, Facebook, Instagram & TikTok using @tharstern!
Marcus Timson from Futureprint joins Ross for this episode where they discuss adaptability and how businesses have needed this skill over the past two years to make sure they swim instead of sink. They also explain why you should try one of Trump's strategies when it comes to business storytelling... seriously!
Find the links below to the books mentioned in this episode:
Carmine Gallo - Storytellers SecretMatthew Syed - Rebel IdeasSteve Jobs - Think DifferentFind us on LinkedIn, Twitter, Facebook, Instagram & TikTok using @tharstern!
Vicky Penketh, NHS Clinical Psychologist and Nicola Peacock, Relationship Manager at The Printing Charity join Ross for a really inciteful discussion into mental health in the workplace. They cover how important language and listening are when it comes to helping your colleagues and employees with their mental health struggles. Ross and Vicky even give an active listening game a go.
Throughout the podcast, Vicky and Nicola reference a few different useful resources. You can find the list of them below;Printing CharityFor individuals to would like support, contact support@theprintingcharity.org.ukFor business owners or HR leads, contact helpline@theprintingcharity.org.ukSign up to their newsletter at www.theprintingcharity.org.ukOther resourcesMental Health First Aid Training - https://mhfaengland.org/Compassion Focussed Therapy - https://www.compassionatemind.co.uk/Vaughan-Jones H and Barham. L. (2009). Health work challenges and opportunities to 2030. The Work Foundation, London. https://www.ons.gov.uk/employmentandlabourmarket/peopleinwork/employmentandemployeetypes/datasets/sicknessabsenceinthelabourmarketVideo on the 3 emotion systems Using CFT's Three Circles during COVID19Find us on LinkedIn, Twitter, Facebook, Instagram & TikTok using @tharstern!
Ross is joined by Amanda Newman, Tharstern's Head of Marketing to discuss bionic businesses and how investing equally in both people and technology can lead your company to success. But where does pasta come into it?
Read the blog articles discussed in this episode:
✅ Why you should treat your technology like an employee
✅ Don't fear intelligent machines, work with them
✅ Questions to ask for potential MIS supplier
Watch the ted talks discussed in this episode:
✅Garry Kasparov - Don't fear intelligent machines, work with them
✅Nadjia Yousif - Why you should treat the tech you use at work like a colleague
Visit the Boston Consulting Group (BCG) website
Find us on LinkedIn, Twitter, Facebook, Instagram & TikTok using @tharstern!
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