QAD Customer Podcast

Welcome back to another episode of the QAD Customer Podcast! In this week’s episode we are joined by Scott Gaines. We dive into Scott’s background, the trajectory of his career, Power BI, and so much more!  00:42 – Learn more about Scott's background. 02:43 – The trajectory of his career, what he has learned, and what his roles and responsibilities have been like.  06:04 – How his approach has been influenced by his roots and how this approach has helped him. 08:39 – Power BI, how he stumbled into that world, and the business steering committee. 11:57 – How his business utilizes Power BI, how to make decisions about what is best to incorporate into dashboards, and what is most effective.  18:10 – IT in business and how it can support the business. Where does technology or general IT sit in a business and how can someone level up their game when considering the usage of the software.  23:19 – What applications he has done with Power BI and what the change management looked like.  26:07 – What do the components of the salesforce dashboard look like and what kind of components are incorporated.   27:23 – How does he handle data, how does he ensure the accuracy of data, and focusing on data integrity.  30:38 – More examples on how he has utilized dashboards and the impact they have made.  33:35 – Where to learn more about the BI space or how to take advantage of some of the tools.  35:39 – His approach and thought process around what people can learn at user groups. Resources:Quest Diagnostics 

In this episode of the QAD Customer Podcast Stephen Rosenthal takes a deep dive into Broom Street Software and taps into the mind of Steve McHugh. Steve started Broom Street 30 years ago and has been going strong ever since. We cover what Steve did in his early days at QAD, starting Broom Street Software and what products does Broom Street bring to the table for QAD users.

QAD Customer Podcast is back! In this episode we talk to Scott Nigh about his experience moving from Intern to CIO,  experiencing multiple acquisitions, growing Adaptivity, and his thoughts on the QAD space. Scott started as an intern at A.O. Smith, Scotts division was acquired by Tower in 1997 and worked his way up at Tower to become the CIO in 2017. He then moved over to Adaptivity in March 2021, where he has been since. We hope you enjoy listening to this episode of QCP, leave us a comment on any of our LinkedIn pages and tell us what you thought of this episode of the QAD Customer Podcast. Make sure you subscribe to be the first to know when we release the next episode of QCP. Scott's LinkedInStephen's LinkedInAdaptivity LinkedInDocLib LinkedIn0:45 intro to Scott1:45 When did Scott get started at QAD3:50 Journey through the ranks at Tower to CIO7:45 Words of advice for moving into senior management 12:08 The beginning of Adaptivity13:00 Big difference between corporate and being a QAD partner17:00 Scott’s thoughts on the changes in the QAD space20:00 Asking the right questions to get the right answers25:00 Adaptivity Assist, Adaptivity CXO, Focusing on QAD27:30 Adaptivity - The Newest Oldest Kids on the Block

This 2 Part episode is going to be awesome! We dive into everything from the history of communications / documents in a business to what you can do with them to grow your company.Sign up for our upcoming webinar here to learn more about the suite of functionality offered in DocOrgin & DocLib.

Sign up for the webinar here!

This 2 Part episode is going to be awesome! We dive into everything from the history of communications / documents in a business to what you can do with them to grow your company. Sign up for our upcoming webinar here to learn more about the suite of products offered by DocOrgin & DocLib.

Laura Harshberger manages a 20 person team to support the QAD application for PPG Aerospace. This episode dives into her experience as an IT professional and how IT can be a pivotal asset to any companies efforts around business process improvement, automation, and more.  She covers everything from dealing with COVID-19 as a manufacturing company to managing a global team to implementing products within the QAD partner network. Don't miss this awesome episode. More great content to come.  To learn more about DocLib & DocOrigin click here.

As a QAD user, it will be paramount for you to consider the advantage of using documents as a way to grow your business instead of just a cost. Building a competitive advantage and a scalable back office will differentiate you from the competition and move you into the next level of growth. You can look like the ultimate rockstar to your boss and eliminate the UNCERTAINTY in your process but considering where document management and workflow automation can fit and help in your business. To learn more about DocLib & DocOrigin click here.

We are excited to bring you Series #2 of the QAD Customer Podcast. This series we will be bringing Steve Luke & Daniel Dimm from DocOrigin in as co-hosts to bring even more value to you as a QAD customer. Both DocLib & DocOrigin are focused on eliminating manual work, squelching uncertainty in your organization, and growing your organization through automation & document management. If you are interested in learning more about the tools offered by DocLib & DocOrigin, REGISTER for our upcoming session together.

Welcome back to the podcast! In this episode we are joined by Frankie Tayar. We discuss what it means to run efficient and high-volume shipping, details on how they have been able to leverage that portal to have a higher volume of shipping on a daily basis, shipping integration, and so much more!  01:55 – Interview starts, learn more about Frankie’s background and how he came into the QAD space.06:41 – What is his role at Broom Street.09:01 – Diving into mobile apps, portals, and web apps and the different types of portals 10:38 – What is the difference between an internal portal and a browse and more on supplier portals, what they do, how to utilize them, how they work. 14:49 – His advice on how someone who is in finance that is using QAD could integrate the supplier portal into their daily tasks.19:46 – How a customer portal works and how it benefits the customer.23:48 – More on their shipping portal, what it does, how it works, its competitive advantage, and high-volume shipping.39:26 – Broom Street's portal competitive advantage with prioritizing shipping, employee metrics and tracking, visibility during the entire process, elimination of pulling in extra departments, and more.42:26 – What the benefits are of the portal being independent/standalone.44:51 – Broom Street product development and the importance of development. Resources:ISS GlobalBroom Street PortalsFollow Broom Street on LinkedInFollow Stephen on LinkedIn

Thank you for tuning into our first series with QAD customers.It was a real pleasure bringing you all this information for your enjoyment and I hope you continue to tune in for our next series dedicated to QAD customers.Be sure to leave us a review on Apple Podcasts if you find this content valuable. It will help us bring more value to more people!Sincerely,Your Host - Stephen RosenthalP.S. If you are interested in learning more about PICS DocLib. Take a look at our recent webinar on AP Automation for QAD!

Keith is one of those rare gems who have been on both sides of the table when it comes to purchasing and sales. In this episode he covers everything from calming your nerves in negotiation, quality note taking, reading the room, training your team, and more.Excited for you to dive into his experiences with Meyer Plastics.Be sure to leave us a review on Apple Podcasts if you find this content valuable. It will help us bring more value to more people!Sincerely,Your Host - Stephen RosenthalP.S. If you are interested in learning more about PICS DocLib. Take a look at our recent webinar on AP Automation for QAD!

Jamie has a decorated career as a Master Scheduler, Business Analyst, and more. He uses this expertise to help articulate how to effectively use your ERP to work for you.He emphasizes how ERP is only effective if you are able to define and refine your processes! I really love this concept and believe it is important for you to consider as you work to make your ERP work the best it possibly can.Be sure to leave us a review on Apple Podcasts if you find this content valuable. It will help us bring more value to more people!Sincerely,Your Host - Stephen RosenthalP.S. If you are interested in learning more about PICS DocLib. Take a look at our recent webinar on AP Automation for QAD!

The QAD Customer Podcast Sponsor, PICS DocLib, had a wonderful session with MiTek's Melissa Sin last week. Melissa breaks down what MiTek achieved using AP Automation in their business over the past couple years . . .18 Sites added with only 1 new AP hire78% Touchless Invoice Processing24 hours of Overtime Reclaimed$400,000 Saved in 7 Months!!Check out the full demo on www.doclibwebinar.com

Fred Keller is an outstanding entrepreneur growing his company for a few people in a garage to a multi-national $350 million dollar organization with incredible reach and scale.Now for part 2 of this multi-part series. Part 2 of our conversation is really going to be focused on working through the mentality and the challenging ROI of a people focused business. Fred brings so much clarity to how you can be both financially and people focused in business. This important concept is pivotal for any manager, VP, C suite executive, or board member. Stay tuned for conversations on the global economy with Fred coming next week.Be sure to leave us a review on Apple Podcasts if you find this content valuable. It will help us bring more value to more people!Sincerely,Your Host - Stephen RosenthalP.S. If you are interested in learning more about PICS DocLib. Take a look at our recent webinar on AP Automation for QAD!

Shared services is a hot topic in corporate America and has been for some time. The utilization of an ERP system with well integrated automation solutions offers your shared service centers the ability to scale with ease and efficiency.Anthony Johnson, Controller at Filtration Group, breaks down how Filtration Group has effectively managed the implementation and role out of a shared service model for their business units. In this conversation, we will talk about how to implement this model and what benefits it could bring your organization.Be sure to leave us a review on Apple Podcasts if you find this content valuable. It will help us bring more value to more people!Sincerely,Your Host - Stephen RosenthalP.S. If you are interested in learning more about PICS DocLib. Take a look at our recent webinar on AP Automation for QAD!

We are excited to have MiTek join in on the next webinar to share how they achieved:70% Straight Pass Through Rate for their AP DepartmentSix Figures in supplier discounts through credit termsEconomies of Scale with a shared service model in their AP DepartmentEmail srr@pics.com to stay up to date on the details.Sincerely,Your Host - Stephen Rosenthal

After 22 years in the restaurant industry, Lisa pivoted her career into Finance to utilize her degree and serve one of the most well known automotive manufacturers on the globe. She now has served for over 8 years at Cummins which for anyone in Accounts Payable may seem like a lifetime. In this episode, we tackle how to be forward thinking as an employee for a large company, how to effectively use the software toolset provided to you in your role, and what to look for in an employer.Be sure to leave us a review on Apple Podcasts if you find this content valuable. It will help us bring more value to more people!Sincerely,Your Host - Stephen RosenthalP.S. If you are interested in learning more about PICS DocLib. Take a look at our recent webinar on AP Automation for QAD!

Fred Keller is an outstanding entrepreneur growing his company for a few people in a garage to a multi-national $350 million dollar organization with incredible reach and scale.This episode is the first of 3 parts to my interview and covers some awesome topics. Fred speaks of the challenges and opportunities in hiring entrepreneurial minded people. He mentions an awesome concept he coins "graduating" from his organization. I am impressed with the detachment he has to losing high quality people and the empathy he displays for them in their decision to move to the next phase of their career.We are also able to color in the background to Fred Keller highlighting the entrepreneurial family he grew up in, the role of family business in his career, and the education he relied on to build his business.Be sure to leave us a review on Apple Podcasts if you find this content valuable. It will help us bring more value to more people!Sincerely,Your Host - Stephen RosenthalP.S. If you are interested in learning more about PICS DocLib. Take a look at our recent webinar on AP Automation for QAD!

Our new series will include some awesome interviews with QAD's best and brightest customers. Join us in this weekly series to learn about everything from employee retention to supply chain process to automation solutions.Be sure to leave us a review on Apple Podcasts if you find this content valuable. It will help us bring more value to more people!Sincerely,Your Host - Stephen RosenthalP.S. If you are interested in learning more about PICS DocLib. Take a look at our recent webinar on AP Automation for QAD!