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The Dental Brief Podcast
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The Dental Brief Podcast

Author: Patrick Chavoustie

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Giving Dentists the knowledge and advice they need to expand their dental practice’s potential.
295 Episodes
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In this episode of The Dental Brief, host Patrick Chavoustie welcomes William Gilmore, CEO of Elevate Compliance, to explore the essential role of compliance in running a successful dental practice. William shares his expertise on navigating regulations, preventing compliance mistakes, and implementing strategies that protect both patients and practices. Discover actionable insights on how to stay ahead of industry changes, reduce risk, and build a culture of compliance that strengthens your ...
In this episode of The Dental Brief, host Patrick welcomes Scott Manning, author of Private Practice Dentist and Lifestyle Dental Practice, to explore the path to building a thriving private practice. Scott shares his journey from marketing expert to dental business coach and dives into actionable strategies for dentists to achieve financial success, work-life balance, and practice alignment. Discover how to overcome shiny object syndrome, avoid common industry pitfalls, and create a proactiv...
In this episode of The Dental Brief, we welcome back Dr. Anzalone, also known as the "Debt-Free Doctor." Dr. Anzalone shares his journey from navigating $300K in student loans and a failed practice deal to achieving financial independence through real estate investing and passive income strategies. Discover how his philosophy on managing debt, investing wisely, and leveraging networks can help dentists and other professionals reclaim their time and build lasting wealth. Plus, hear his tips fo...
In this episode of The Dental Brief, we welcome back Eric Vickery, Head Coach at All-Star Dental Academy, for an insightful conversation about mastering the art of dental practice management. Eric shares actionable strategies for building systems that boost profitability, enhance leadership, and improve patient outcomes. From emotional intelligence to setting smarter goals for 2025, we dive into topics like case acceptance, KPI tracking, and the crucial balance between clinical, entrepreneuri...
In this episode of The Dental Brief, Dr. Ingrid Murra, founder of My Two Front, shares her journey from becoming an orthodontist to revolutionizing Invisalign implementation for dental practices. She discusses the common challenges dentists face with clear aligners—like time management, patient compliance, and administrative hurdles—and how My Two Front offers a seamless solution. Discover how this innovative model helps dentists maximize profitability, reduce chair time, and provide top-tier...
Join us for an inspiring conversation with Brandi Hooker Evans as she shares transformative insights into the evolving role of dental hygienists. Discover how embracing ownership of your career, fostering teamwork, and prioritizing patient care can lead to greater satisfaction and profitability. From navigating commission-based pay models to cultivating a culture of collaboration, Brandi's practical advice and firsthand experiences offer invaluable guidance for hygienists and practice owners ...
Join us in this episode of The Dental Brief as we sit down with Dr. Lesley Pascoe, a seasoned dentist with 26 years of experience, former owner of multiple dental practices, and a passionate consultant and educator. Dr. Pascoe shares her inspiring journey from aspiring cardiologist to a successful career in dentistry, the challenges dentists face in balancing patient care with financial realities, and her dedication to helping children through myofunctional therapy. Discover how she transitio...
In this episode of The Dental Brief, returning guest Dr. Mendelson dives into the pressing challenges facing dental professionals today, including team management, communication breakdowns, and tackling the overwhelm of daily practice life. Learn actionable strategies for improving team cohesion, creating clarity through structure and SOPs, and mastering delegation. Dr. Mendelson also shares insights from his leadership course, highlighting how to optimize time, handle difficult conversations...
In this episode of The Dental Brief, Patrick welcomes Eric Giesecke, CEO of Planet DDS, to discuss how their cloud-based software solutions are transforming the dental industry. Eric shares his unique journey from engineering to dentistry, the challenges facing modern dental practices, and how Planet DDS addresses issues like outdated systems, scalability, and patient experience. Learn how their innovative platform streamlines practice management, imaging, and patient engagement to help denta...
In this episode of The Dental Brief, host Patrick welcomes back Julie Parker, an internationally acclaimed dental consultant from Australia. Julie shares her inspiring journey from dental assistant to practice owner—the first non-dentist in Australia to own a dental practice—and her current mission with Dental Business Mastery, a consultancy that empowers dental teams through online courses and in-depth training programs. Julie dives into universal challenges dental practices face, such as re...
Join us as Dr. Katie Lee shares her remarkable journey into holistic dentistry, driven by personal experiences that shaped her approach to patient care. From managing heavy debt and staffing struggles to implementing oral-systemic health practices, Dr. Lee opens up about transforming her practice to create lasting patient impact. Discover expert tips on reducing stress, building efficient systems, and exploring the future of holistic dental care. Listen in to gain actionable advice for a thri...
In this episode of The Dental Brief, we welcome back Brandi Hooker Evans, celebrated coach and author of Dentists, Hygienists, and Cows. As Brandi shares insights from her latest book, she dives into a challenging ethical debate facing dental practices: navigating insurance coding and maintaining honesty in patient billing. Together, she and host Patrick unravel the complexities of fee-for-service practices, the responsibilities of dental professionals, and how clear communication can align c...
In this episode of The Dental Brief, returning guest Dr. Addison Killeen shares his journey of building a thriving dental practice and dives into practical strategies for maintaining growth in today’s shifting dental market. He discusses key trends impacting patient behavior, like declining treatment acceptance, and offers actionable tips to improve patient education, financing options, and follow-up systems. Dr. Killeen also reveals the powerful role of patient experience in driving referral...
In this episode of The Dental Brief, we sit down with Dr. Brad Dykstra, a seasoned dentist and the founder of MySmiles Dental Group, to discuss his journey from hands-on practice to dental business management. Dr. Dykstra shares the insights he gained from over 40 years of experience, from his early interest in dentistry inspired by orthodontics to the shift toward building sustainable, business-oriented practices. Tune in as he covers essential topics like the critical transition from solo p...
In this episode of The Dental Brief, we sit down with Michaela Hampton, a seasoned dental industry professional and founder of Go2Billing, to discuss key challenges dentists face in running a successful practice. Michaela shares her journey from dental assistant to managing practices and how her passion for people over profits has shaped her career. Tune in as she addresses critical topics like building a strong team culture, the importance of collections, and strategies to overcome the frust...
In this episode of The Dental Brief, we welcome Brittany Rogars, a seasoned expert in dental practice management software and founder of SKF Practice Solutions. Brittany shares her journey from working at the front desk of a dental office to becoming an authority on Open Dental software. She reveals key insights on how practices can fully leverage their management software, boost efficiency, and optimize patient care. Learn about common mistakes practices make, the importance of team training...
In this insightful episode, dental consultant Russ Ledbetter shares his expertise on how expanding your hygiene department can significantly boost your practice's production and reduce stress. With over 35 years of consulting experience, Russ discusses real-life case studies, including how one dental office doubled its hygiene team and transformed its business. He also addresses the challenges of finding hygienists in today’s market and offers creative solutions for overcoming shortages. Whet...
In this episode of The Dental Brief, host Patrick welcomes Craig Gibbowitz from Menlo Dental Transitions to discuss the complex world of dental practice transitions. From selling and buying practices to bringing in partners and associates, Craig shares insights from his 25 years in the dental industry. They dive into common challenges dentists face during transitions, the importance of early planning, and the financial and strategic options available. Whether you're thinking about selling you...
In this episode of The Dental Brief, we welcome back Chad Wooters from Awaken2Sleep. Chad shares the incredible story behind the founding of Awaken2Sleep and its mission to help dental practices integrate dental sleep medicine successfully. Learn about the journey from sleep testing to coaching and how dentists can identify patients with sleep apnea, offer life-changing treatments, and even boost practice revenue. Chad discusses common pitfalls practices face when introducing sleep apnea trea...
In this episode of The Dental Brief, we sit down with Fulton Collins, CEO of WellFit, to explore how his company is revolutionizing dental financing. Fulton shares insights into WellFit's innovative approach, offering dental practices and patients a seamless solution that combines membership plans, financing options, and credit card payments—all under one platform. We dive into how WellFit simplifies the patient experience, enhances case acceptance, and improves office efficiency. If you're i...
In this episode of The Dental Brief, we're joined by Dr. Erin Elliott, a dentist and renowned speaker, to explore the fascinating world of sleep and dentistry. Dr. Elliott shares her personal journey into dentistry, initially aspiring to be an emergency room surgeon, but finding her true calling in helping patients sleep better. She discusses how sleep apnea affects more than just "old, fat men," as it's often perceived, and how dentists are on the front lines of diagnosing and treating this ...
In this episode of The Dental Brief, we welcome back Dr. Addison Killeen for his fourth (or maybe fifth!) appearance. Dr. Killeen shares his journey from growing a dental practice to writing a series of books that solve common challenges in the industry. He dives into his latest works, including a practical guide for reducing supply costs and the Complete Dental Assisting Manual, aimed at helping practices train top-tier assistants. Dr. Killeen offers actionable advice for lowering overhead, ...
In this episode of The Dental Brief, host Patrick welcomes back Eric Vickery, Director of Coaching at All-Star Dental Academy, for a deep dive into effective dental practice leadership. Eric shares insights on the challenges dental leaders face in getting their teams to perform consistently, emphasizing the importance of leadership as influence. They explore John Maxwell’s leadership principles and how dental professionals can develop team engagement, foster employee retention, and lead with ...
In this episode of The Dental Brief, we're thrilled to welcome Dr. Kathleen Castellini, a fourth-generation dental professional who shares her unique journey into dentistry. Dr. Castellini talks about transitioning from a passion for veterinary medicine to dentistry and how a mentor inspired her to pursue the dental field. Tune in as we discuss the challenges of running a dental practice in a competitive market like Los Angeles, the importance of patient experience, and practical tips f...
In this episode of The Dental Brief, host Patrick welcomes back Dr. Martin Mendelsohn for a deep and insightful conversation about the journey of happiness, mental health, and overcoming personal and professional challenges in dentistry. Dr. Mendelsohn shares his story of adapting after a career-altering injury and delves into the importance of emotional intelligence and mental wellness for dentists. They explore how happiness is not a destination but a skill that can be developed, discussing...
In this episode of The Dental Brief, host Patrick welcomes back Tiger Safarov, founder of ZenOne, a revolutionary dental inventory management platform. Tiger shares his journey from building dental practices to disrupting the industry with ZenOne's cutting-edge technology, designed specifically for private dental practices. They dive deep into the financial impact of streamlining inventory management, revealing how dentists can reduce costs, improve efficiency, and retain more revenue. Tiger ...
In this episode of The Dental Brief, Patrick welcomes Mark Johnson, CEO of StudentLoansRx, to discuss a critical issue facing dental professionals—student loan debt. Mark, with over 30 years of experience in wealth advising, shares how he began helping dental professionals manage their financial challenges, focusing on strategies to tackle massive student loans. Tune in to learn about common financial missteps, the true cost of delaying major life decisions, and how to avoid letting debt domi...
In this episode of The Dental Brief, we welcome back Jay Glazer from Crazy Dental Prices. Jay and our host dive into the topic of cutting overhead in dental practices, sharing insights on how dentists can save money without sacrificing efficiency or patient care. They explore the balance between reducing costs and retaining top employees, as well as the importance of focusing on patients rather than getting bogged down with price hunting. Through humorous anecdotes and practical advice, Jay a...
In this episode of The Dental Brief, we are joined by Dr. Ron Scheffdor, a retired dentist turned coach, who shares his unique approach to running a dental practice. Dr. Scheffdor discusses the benefits of simplifying operations, including eliminating the need for hygienists, and focusing on building strong rapport with patients. He offers valuable insights on balancing financial success with personal happiness, and how his model allowed him to take six weeks off each year while maintaining a...
In this episode of The Dental Brief, host Patrick welcomes back Russ Ledbetter, founder of Dental Consulting Experts. With over 35 years in dental practice consulting, Russ dives into one of the most persistent challenges in dentistry—missed appointments. He discusses the financial impact of no-shows, particularly in hygiene, and offers actionable strategies for reducing broken appointments. From effective patient communication to setting clear policies, Russ provides valuable insights to hel...
In this episode of The Dental Brief, we welcome Shelly Van Epps, VP of Business Development and Mastery Coach at All Star Dental Academy, to address a growing challenge in the dental industry—insurance claim delays due to a major healthcare exchange hack. Shelly shares practical strategies to help dental practices navigate this crisis, manage claims, and maintain strong patient communication. Plus, learn about the valuable free resource, "Keep Calm and Keep Collecting," designed to help you s...
In this episode of The Dental Brief, host Patrick sits down with Samantha Graham from Ozark Dental Lab to discuss the evolving challenges dentists face in today’s digital landscape. Samantha, a third-generation dental technician, shares her insights on the shift towards digital impressions and 3D printing in dentistry. She offers valuable advice on navigating the steep learning curves and financial investments associated with new technology, as well as the importance of building strong relati...
In this episode of The Dental Brief, Patrick is joined by tax expert Jay Malik to share essential tax-saving strategies for dental professionals. Jay provides actionable tips on how dentists can stay compliant with tax laws while maximizing their savings. From deductions to financial planning, this episode is packed with valuable advice to help dental practice owners protect their bottom line. Don't miss out on these expert insights that can make a big impact on your practice's financial heal...
In this episode of The Dental Brief, host Patrick welcomes back Corey Jameson-Kuehl, founder of Custom Dental Solutions, to discuss the evolving trends in dental practice management. They dive into the importance of balancing work-life needs and mental health for dental teams, while also maintaining productivity. Corey shares insights on fostering a healthy team culture, avoiding "toxic giving," and setting clear boundaries to prevent burnout. Tune in to learn how dental practice owners can b...
Welcome to The Dental Brief - where we dive deep into the challenges and solutions that dental professionals face today. In this episode, we are excited to welcome Ella Mullokandoa, a seasoned dental hygienist and co-founder of Converge Dental. Ella shares her journey from clinical hygiene to helping dental practices grow organically by inspiring teams and fostering strong leadership. Tune in as we discuss team dynamics, cross-training, and strategies to attract the right candidates in a...
In this episode of The Dental Brief, host Patrick welcomes Craig Gibowitz from Menlo Dental Transitions to discuss the complex world of dental practice transitions. From selling and buying practices to bringing in partners and associates, Craig shares insights from his 25 years in the dental industry. They dive into common challenges dentists face during transitions, the importance of early planning, and the financial and strategic options available. Whether you're thinking about selling your...
We are joined by Matt Hendrickson to discuss Dental Implant Success Secrets: Training, Technology, and Troubleshooting and more! Matt Hendrickson is an accomplished Sales and Business Director with a proven track record of excellence in the Healthcare industry. With years of experience under his belt, Matt has consistently demonstrated his ability to lead and drive results in both service and capital equipment markets. His expertise spans a wide range of areas within the healthcare sector, ...
We are joined by Kirk Teachout to discuss Building a Seven-Figure Dental Practice in 3 Days a Week and more! Kirk Teachout is a business coach, serial entrepreneur, and bestselling author. With the launch of his latest venture, "The Seven Figure Dentist" program through IV Quarter Coaching, he now unlocks secrets of dental practice management. His diverse experience across multiple industries has armed him with invaluable insights and tactics that ensure personal and profession...
We are joined by Dr. Zachary Allmand to discuss Cutting-Edge Solutions for Dental Overhead Control and more! Dr. Zachary Allmand graduated from Indiana University Dental School in 2005.  Post-graduation, he served our country in the United States Air Force for 5 years, deploying to Afghanistan in support of Operation Enduring Freedom.  After fulfilling his service, he purchased his first dental practice, where he quickly realized that there was much more to running a successful practice than...
We are joined by Dr. Rhonda Kalasho to discuss Strategies for Cosmetic Dentistry Success and more! Dr. Rhonda Kalasho is a dentist and patients see her for a host of reasons, including teeth bonding, bruxism, sleep apnea, sensitive teeth, and plaque. She is fluent in English as well as Arabic, which makes her culturally attuned to patients from various backgrounds. Dr. Kalasho earned her dental degree from the University of California, Los Angeles. She presently runs her own practice locate...
We are joined by Chad Wooters to discuss How to Successfully Promote Your Dental Sleep Program and more! Chad Wooters, MBA, Director of Operations and Coaching at Awaken2Sleep, embarked on a journey through education, business development, and the dental industry that led to dental sleep medicine. Since 2018, he has coached hundreds of dentists and teams nationwide and is the architect behind the Sleep Hero Network online academy. Using his experience, Chad coaches dental pract...
We are joined by Eric Swarvar to discuss Strategies for Employee Retention in Dental Startups and more! Eric Swarvar is a tenacious dental industry professional that is customer centric and goal driven, specializing in dental practice start-ups and build outs. With 20 years of experience in the dental space, Eric has worked on projects assisting clients in starting, updating, modernizing, transitioning, and purchasing dental practices. Learn more: https://the2hourdentalstartup.com/ ***** ...
We are joined by Dr. Michael Neal to discuss Transforming Your Dental Practice with Strategic Hiring and more! Dr. Michael Neal is the Chief Executive Officer at Build My Team. He is the face of the company, having founded Build My Team as a result of his own practice’s hiring struggles, Dr. Neal is a practicing Optometrist alongside his wife, Dr. Amy Neal. Together they founded Lakeside Vision in picturesque Hawley, Pennsylvania. They are celebrating their 20th year of servicing Northeast Pe...
We are joined by Dan Delmain to discuss Maximizing Dental Practice Visibility: Insurance Pages, Paid Ads, and More! Since 2009, Dan and his team at :Delmain have helped hundreds of dentists convert more website visitors into patients through digital marketing and website design. Dan is a frequent contributor to dental publications and podcasts and author of “From Search to Smile: How to book more of the right patients through dental marketing.” Learn more: https://delmain.co/ ***** ...
We are joined by David Ranney to discuss Innovative Ways to Reward and Retain Dental Employees and more! David Ranney brings deep experience to his role as Vice President of Sales for our firm’s premier small business 401(k) offering, BetterK. Prior to joining Rebalance, he spent more than two decades at Fidelity, driving innovation in workplace retirement investing. During David’s 20+ year tenure at Fidelity, he led the Workplace Investing team in a variety of managerial roles, including V...
We are joined by Dr. Jay Patel to discuss A Dentist's Guide to Success in Sleep Apnea Treatment and more! Dr. Jay Patel was born in London, England. He moved to Alberta at the age of 2 where he grew up in Medicine Hat. He graduated high school from St. John’s Ravenscourt in Winnipeg, MB. He studied at the University of Alberta where he graduated with a Bachelor of Science majoring in Math and Physics. He continued his education in Ireland, where he studied Dentistry at the University College...
We are joined by Melinda Heryford to discuss The Power of SOPs: Crafting Consistency in Dental Business and more! Melinda and her team work along side conscientious practitioners, who are committed, to success. Passionate dental owners working with experienced and new team members. Teams working hard individually that struggle with inconsistent systems, inefficiencies, and unpredictable results. What separates her service from other management coaches is a laser focus approach. We ac...
We are joined by Dr. Addison Killeen to discuss Secrets to Successful Practice Acquisitions and more! Dr. Addison Killeen of Capital Dental is the author of the number-one bestseller, By the Numbers. He speaks around the country to dentists and dental students about dentistry and beginning their careers. He is also a founding member and partner in Dental Success Network, a technology company that strives to provide services and support to dentists across the globe. Dr. K...
We are joined by Dr. Aaron Nicholas to discuss The Business Side They Don't Teach in Dental School and more! Aaron Nicholas, DDS, has been a practicing dentist in Burtonsville, MD for 37+ years. That means that he has successfully guided his practice through two recessions. He has seen it all (or most of it). He is a serial entrepreneur with a keen interest in teaching, coaching and mentoring his fellow dentists. He is the founder of Monday Morning Dentistry, The Dental A...
We are joined by Jane Powers to discuss Cracking the Communication Code in Dentistry and more! Using her straightforward, big-hearted style, Jane M Powers guides thousands to transform their success at any level. With decades of successful consulting and coaching, and perhaps most important of all, real-life experience founding and running multi-million dollar businesses, Jane appreciates that success is truly about the power of people, processes, and profits. Learn more: https://ja...
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