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SHOPOLOGY: The Retail Show with Louise Grimmer
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SHOPOLOGY: The Retail Show with Louise Grimmer

Author: Louise Grimmer

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Dive into the art + science of retail and shopping behaviour. SHOPOLOGY is hosted by retail expert and commentator Dr Louise Grimmer. Louise is a retail researcher, columnist, advisor and broadcaster. She is Director of retail consultancy Shopology (www.shopology.com.au), works as a retail academic at the University of Tasmania and writes the 'Retail Therapy' Column for TasWeekend. 
Join Louise as she delves into the world of shopping and consumer behaviour, and interviews a fascinating range of industry experts, practitioners, and researchers. From online shopping to experiential stores, the corner store to the shopping mall, and all things retail tech and trends, tune in for insightful analysis and lively discussion on the world of retailing and shoppers. This podcast is for anyone involved in the retail industry, as well as government, academics and consumers.

21 Episodes
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And we're back! After some time away from the microphone, Shopology returns with Season 4. Hosted by retail expert Dr Louise Grimmer, Shopology brings you the latest in retailing, marketing and consumer behaviour, including leading research, all the retail news, as well as interviews with retailers, marketers, researchers and those involved in the retail industry and consumer affairs.In this episode, Louise chats all things 'Mainstreet Australia Awards' with Mainstreet's Liz Joldeski and...
This interview is truly Remarkable!In the latest instalment of The Interviews for SHOPOLOGY, Dr Jason Pallant interviewed Steve Dennis about the keys to Remarkable Retail and how the industry should respond to the post-Covid future. Steve Dennis is a titan of retail, having worked at and consulted to many Fortune 500 retailers. He now co-hosts the Remarkable Retail podcast and is about to launch the 2nd edition of his Remarkable Retail book. In this detailed interview, Steve and Jason di...
Rajan Kumar is the Co-Founder and Managing Director of The Lumery, a Martech consultancy who work with some of Australia's largest retailers. In the latest installment of The Interviews for SHOPOLOGY, Dr Jason Pallant interviewed Rajan about the role of data, insights, and Martech in retail. They cover:The rise of Martech and the six new functions of marketersThe importance of data and insights to understand customersOvercoming challenges retailers face in connecting data sourcesHaving a...
SHOPOLOGY The Interviews brings you in-depth discussions with retail practitioners, experts, and academics. Bec Goulter is the Director of Marketing and Events at the National Retail Association. Bec joined SHOPOLOGY co-host Dr Jason Pallant to kick-off the The Interviews for 2021. Listen in for a great discussion on:The latest round of retail lockdowns and the need better collaboration. The biggest Christmas ever!Strategies for Lunar New Year, and why it takes more than a symbol on...
Welcome to 2021. Dr Jason Pallant from Swinburne University and Dr Louise Grimmer from the University of Tasmania are back with a bright and shiny new podcast episode to get you ready for the new year.With 2020, now a distant memory (thank goodness), Louise and Jason roll up their sleeves and get stuck into their predictions for retailing in 2021:The rise and rise of online shoppingCBD shopping versus suburban retailWhy we're all now shopping localDon't forget to subscribe, rate and review th...
Join hosts Dr Louise Grimmer from the University of Tasmania and Dr Jason Pallant from Swinburne University of Technology for Season 2.Jason and Louise cover the latest news, trends, and insights in retail and consumer marketing. In Episode 4:Australian Bureau of Statistics Sales Figures for October 2020 - some surprises!Lou Loves Local segment: Louise's latest OpEd published in The Mercury explains we need to design towns, cities and shopping precincts for people rather than for cars. L...
Join hosts Dr Jason Pallant from Swinburne University of Technology and Dr Louise Grimmer from the University of Tasmania present Season 2 of the retail podcast 'Shopology'. Louise and Jason cover the latest news, trends, and insights in retail and consumer marketing. In Episode 3:The latest retail news headlines including: South Australian retailers in and out of lockdown really quickly!Major retail sales impacted by the end of the Victorian lockdownPredictions for a record-s...
Dr Jason Pallant from Swinburne University of Technology and Dr Louise Grimmer from the University of Tasmania present 'Shopology', the retail podcast that covers the latest news, trends, and insights in retail and consumer marketing. In this episode:The latest retail news headlines including ABS sales figures for SeptemberClick FrenzyWoolworths sales boom attributed to COVID-19 and the Ooshies promotionThis week's interview features David Grant from Brickfields Consulting in conver...
Welcome back to Season 2 of SHOPOLOGY! Dr Louise Grimmer from the University of Tasmania is joined by new co-host Dr Jason Pallant from Swinburne University of Technology to cover the latest news, trends, and insights in retail and consumer marketing. In this episode they discuss:Victoria’s changing retail restrictions and the response from the Australian Retailers AssociationThe National Retail Association awards and the deserving winnersWoolworth’s decision to opt out of JobMaker ...
This week Louise takes a look at the world's largest retailer Walmart, from its origin as the brain-child of Sam Walton in 1960s in Arkansas, through to today where it competes with Amazon for market share. Plus this week's retail news.Support the Show. Thanks for tuning in. Please subscribe, rate and review the show - this really helps other people find us.Visit our website for more information about Louise Grimmer and the retail consultancy Shopology - www.shopology.com.auYou can suppo...
Hang in there Melbourne!On this week's episode Louise is joined by retail expert and Melbourne resident Dr Jason Pallant from Swinburne University.People living in Melbourne have been under Stage 4 restrictions for one week now, with five more to go...it's certainly a challenge and impacting people in different ways. Louise chats with Jason about what it's like living in Melbourne under strict lockdown conditions and the impact of Stage 4 conditions on the retail sector and consumer behaviour...
We're celebrating our 10th episode - hurrah!On this week's show Louise is joined by tourism expert and academic Associate Professor Anne Hardy from the University of Tasmania.COVID-19 has impacted tourism around the world......including cruise ship tourism and Airbnb.Louise chats with tourism expert Associate Professor Anne Hardy from the School of Social Sciences at the University of Tasmania to talk about the impact of the pandemic on tourism. In this wide-ranging discussion Louise and Anne...
On this week's show Louise is joined by tourism expert and academic Dr Oscar Vorobjovas-Pinta from Edith Cowan University.COVID-19 has had a devastating effect on festivals and events around the world Including the iconic Eurovision...Louise is joined by Dr Oscar Vorobjovas-Pinta from Edith Cowan University to talk about the impact of the pandemic on festivals and events, what cancellations mean for artists and local communities, the role of tehcnology and the opportunities for many loca...
SHOPOLOGY Episode #8 How to be an ethical consumer (hint: shop local) AND A Brief History of Department Store SelfridgesOn this week's show Louise is joined by consumer behaviour expert Professor Martin Grimmer from the University of Tasmania.How you can shop more ethically - it's all about going localLouise is joined by Professor Martin Grimmer to talk about ethical consumption (hint: shop local), green marketing and the gap between how we intend to shop and how we actually do shop - i...
SHOPOLOGY Episode #7 What can consumers and businesses expect from the current Melbourne COVID-19 lockdown? AND A brief history of department store LibertyOn this week's show Louise is joined by retail expert and academic Dr Jason Pallant from Swinburne University of Technology What we’ve learned about the likely impact of the latest lockdown in Melbourne’s retail sectorLouise is joined by Dr Jason Pallant from Swinburne University of Technology to talk about the impact on retailing as M...
SHOPOLOGY Episode #6 Gay Marketing and the Pink Dollar AND A Brief History of Department Store HarrodsOn this week's show Louise is joined by tourism expert Dr Oscar Vorobjovas-Pinta from Edith Cowan University.Gay Marketing and Gay TourismOn this week's show Louise chats with gay tourism and marketing expert Dr Oscar Vorobjovas-Pinta from Edith Cowan University about marketing to LGBTQI+ consumers and the gay travel market.Further reading with some of Oscar's published scholarly work: Gay ne...
On this week's show Louise is joined by Professor Gary Mortimer from QUT and Research Fellow Kim Borg from Monash University.COVID-19 has turbocharged the shift to online shopping.Last week Louise published an article in The Conversation, co-authored with Professor Gary Mortimer, Associate Professor Jana Bowden, Dr Jason Pallant and Professor Martin Grimmer, about the impact of COVID-19 on accelerating moves towards automation in retailing. Read the article: COVID-19 has changed the future of...
How to pivot a small retail business during COVID-19This week Louise visits local Tasmanian retailer Katinka Dineen who owns and runs lifestyle and gift store 'Lily & Dot' in Hobart's Mid-Town area. Katinka chats about how she pivoted her business during the COVID-19 lockdown, the huge support she received from customers via her online store, the importance of supporting local stores, and what it was like to finally re-open her physical storefront. Find out more about local shopping ...
What's better than one special guest? Two, of course!This week Louise is joined by Dr Jason Pallant, Lecturer in Marketing at Swinburne University of Technology. Jason is a retail expert with a special interest in shopping centres, shopping malls and department stores. Jason and Louise discuss the impact of Covid19 on retailing, measures shopping centres are taking to attract customers and what the future holds.And our other special guest this week is Dr Paula Dootson, Senior Lecturer in Digi...
Using Street SpaceWith lockdown restrictions lifting around the country, many of us are heading back out to eat, drink and enjoy socialising with friends.Thanks to Covid19 our local bars, cafes and restaurants now face a really tough ask – they can open their doors but only for a fraction of the customers. This seems like an impossible task but this week's special guest Thami Croeser has some really interesting ideas for how traders can find new ways to expand their space or seat their patron...
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