Connected Commerce: Business Beyond Borders

In the past 12 months, over 56 million Americans have had an account fraudulently opened using their identity. As the amount of time we spend online increases, unfortunately so does the fraud risk with 87% all identity theft in UK now occurring online. The impact identity fraud can cause an individual or a business is devastating. Seasoned experts Amber Burridge, Head Fraud Intelligence at Cifas and Chris Luttrell, CEO, IDology, discuss the steps towards combatting identity fraud. 

In a world where borders continue to matter less when it comes to goods and services, it is vital for businesses to know who their customers are. Experts Spencer McLain, VP & General Manager, EMEA at Ekata, and Matthew Furneaux, Director of Location Intelligence, GBG, share insights on how to extend your business globally.

Welcome to Connected Commerce: Business Beyond Borders. Each episode, host Chris Boaz is joined by industry experts for conversations around how businesses can prosper as the world goes digital first.

More than 7.4 million people are now living an “almost cashless life” in the UK, choosing to use contactless and digital payment methods. But what is driving this shift? And what does it mean for the most vulnerable people in society, and those who prefer cash?   Experts Tony Craddock, Director General at Emerging Payments Association and Jonathan Jensen, Director Identity Verification at GBG, discuss. 

Businesses face the increasingly complex challenge of delivering digital services that fall on the right side of data privacy and public trust. In this episode, we ask experts Keily Blair, Partner & Head of Cyber & Privacy Litigation at Orrick, and David Thomas, Head of Product, Identity at GBG, what is the true value placed on personal data.  

More ‘under-digital’ demographics than ever are embracing digital technology to stay connected, which means businesses need to continue simplifying and streamlining their online experiences. In this episode, Jay Tulloch, Head of Design at Metro Bank, and Henry Thomas, Head of UX at GBG, discuss how getting UX right is the key to your bottom line.