Claim OwnershipMy Business is Your Business: Podcasts with Louis Feuer on Programs for Building Revenues
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© 2024 My Business is Your Business: Podcasts with Louis Feuer on Programs for Building Revenues
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Louis Feuer, MA, MSW is a nationally known business educator. Dynamic, real and always with great business strategies.From convention presentations, conventions, keynote presentations, to corporate meetings, Louis has built a national reputation for excellent and easy to use business growth strategies. Louis' programs are dedicated to sales, marketing and customer service issues. Louis can educate and motivate in one dynamic session.
He wrote the customer service training materials for American Health Insurance Plans and has lectured throughout the US, Canada and Europe. He has written hundreds of articles on professional development issues and had a monthly business column for more than 20 years in Home Care Magazine. Louis continues to keynote professional meetings throughout the US. Contact Louis at 954.838.7504 for scheduling a customer service program for your staff or association.
39 Episodes
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This program is a conversation about what makes a business successful. Louis brings his own experiences and encourages others to evaluate their own shopping habits. This program is for all staff. it is not about sales strategies, but about how to rethink what is the road to business success. This is the first program where Louis moves the conversation away from tasks and plans to help you understand what the customer expects. It is an enlightening and thoughtful presentation for s...
The 7 tips identified in this episode focus on how to carefully plan your sales day. Every day goes quickly for busy sales people but Louis addresses what you need to consider as you plan for a productive and profitable day.Learn the difference between two major types of calls and how to insure your schedule allows you to handle roadblocks that may happen when making the trip to a sales meeting. This program gives every sales and marketing person so much to think about!
The mind of the buyer is complex. So many thoughts to deal with before making the final buying decision. This short 7 minute program gives you a glimpse into what the buyer or purchaser may be thinking before handing you over cash or their credit card. The 6 steps outlined will help you gain patience with the potential customer as they make a purchasing decision. It is all about patience and Louis helps you understand why you need patience with every customer. Great program ...
When all seems to go well, you are often surprised by the customer wanting to return what they purchased. This may be your first program address the all important return policy for your business. The ten points addressed will provide you some key aspects of a return policy that may work for your store or business. Review the content of this episode with your partners and colleagues and with the content of this prog;ram begin developing a return policy that works for you and your custome...
Most very call is a potential customer on the line or in your store. While you may not close a deal on this first interaction, what you say and how the interaction moves on can determine your revenues. Even if the deal is not closed the content of the conversation may be repeat. You may not only lose the revenue from one customer but the customer may repeat to others the negative impression they have received from talking with you. This is an important program for your entire staf...
There is always the need for a carefully presented sales presentation. Whether to one person or a small group, there is never a second chance to make that first impression. This episode is a program that should be played often so that in time you will quickly remember these important tips and strategies. Having presented thousands of presentations, Louis shares important information and insights that you should be aware of as you approach your next sales call and company presentat...
This program focuses on 8 points to consider when developing a successful product sales program. Learn how to become an impressive and respected product sales person, know what the customer appreciates knowing about the product and the sale and how to set the stage for future sales - and a forever satisfied customer. Learn about what to share with the customer regarding maintenance, warranties and returns. This less that 15 minute episode should be heard by all who are selling a p...
The unique program is about a sales strategies used successful by many, many business retailers from Burger King to your local car dealer. Learn how to work with an existing customer as you help them improve the value of the product they are already interested in purchasing. Upselling requires no additional investment in your company but can allow for significant increase in profits. This program will give key tips for educating you and your staff on the concept and strategy for upselling in ...
This brief episode is about the most important marketing piece you have - you business card. Listen as I share tips for the best card, what to put on the card, the materials to use and what to include. This is probably the only "business card" training you may ever have. Do not order any more business cards until you listen to this episode.
As you begin the New Year this new podcast episode will be important as you plan for growing your business in the coming months. Many of the issues Louis addresses are great topics for ongoing staff meetings. There is so much to think about and Louis pinpoints many of the key elements that must be included in your business plan. This program will have you thinking about elements in your business you just might not have thought about. Great short 10 minute program will be great for...
This program continues the unique discussion about selling to seniors, - their needs, their thoughts, their requirements and expectations. This is a great program for anyone who sells to a senior or older population. Wonderful for staff training, orientation and improving your sales skills - and, of course, your revenues.
Louis gets personal on this episode of My Business and is Your Business focusing how the 10 basic selling strategies when selling to seniors. Louis, a well-known senior shares what seniors, need, want and appreciate from vendors. This 15 minute program is important to share with all staff that deals, works, or communicates with seniors. Louis shares from experience and makes you think about your own business and what you can do to improve your revenues. This program may be one of ...
This episode provides you 5 important tips and tasks to increase your revenues. Louis explains the difference between marketing and sales and how the marketing strategy and plan set the stage for making more sales. With close to 40 years of sales training experience Louis shares what he has learned from working with many of the most successful regional and national companies. He makes it easy and real and in less than 10 minutes sets you on the way to creating a yearly marketing p...
The issues addressed in this podcast regarding customer service strategies are based upon the book Louis wrote for American Health Insurance Plans. Louis has presented hundreds of seminars, interviewed company owners and managers, reviewed customer service surveys from hundreds of companies and strongly believes it is service that will separate you from the competition. Take time to listen to this brief presentation that can make a business difference in your company. Louis educates and...
Do you want a large fry for 20 cents more? Upselling has generated millions of dollars for companies and it can work for you. Louis helps you understand the value of incorporating upselling strategies in your staff training and build your revenues by customer. Once you learn about sharing options, increasing product sales and bringing more value, - you will see an increase in your income. Upselling is a no cost opportunity to increase revenues. It has made ...
Most sales and marketing professionals have never attended a program on NEGOTIATION. Make this short course be your first. In 15 minutes you will learn basic negotiation strategies, understand the mind of the negotiator and know when you are headed towards a winning deal. Share this program with all sales and marketing staff in your company.
Louis talks about selling products with a focus on the impact of talking about features and benefits. He reminds his audience about understanding what the customer is seeking when buying a product, what problem is to be solved and what the customer is looking to accomplish. Louis explains the difference between features and benefits and what may actually make the sale!
As a manager, supervisor or director, one the key aspects of your work is to ensure you have a productive and educated work team. This program outlines many of the important training issues you should address from orientation, cross training and planning for specific staff educational needs. Louis addresses suggestions for insure increased productivity that enhances your brand and relationship with your customers. This may be the first program on this topic most managers have ever atten...
As you open your business in this post pandemic transition period there are so many issues to consider, but they are all centered upon making customers, families, referral sources and vendors feel comfortable working with your business. What will we need to do, change or alter as we move forward? How do we learn about what may work best for our customers? Louis will provide you much to think about as you develop new strategies for growing and maintaining your business in the coming mont...
Louis provides some easy to use tips and missions for that first time minutes of your next sales call. Everyone is in a hurry and you may not get a second chance to make that first impression. When the first five minutes goes well you have set the stage for growing, lasting and profitable relationship. Perfect program for those going out to meet new customers.
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