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The Outside the Business Box's Podcast
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The Outside the Business Box's Podcast

Author: outsidethebusinessbox

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I'm Chad Murray, certified business coach and entrepreneur who still owns a large functioning business. My company has 50 employees, locations in multiple states, runs millions of dollars– and best of all I do not run the day-to-day operations. I coach my team- and I coach other business owners. I am proud to say that I won the “New Coach of the Year “ award in 2019 for the Professional Business Coaches Alliance.What will you get out of listening to and watching this podcast. Business chat about how to operate a business, service business, and specifically a chimney business at time. It's about running a small business. Chimney's is my background however it is not the focus. It's a service business podcast. 
108 Episodes
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Healthy and back with a Rebrand of Outside the Business Box. I have started a digital Marketing Agency with my daughter and now a second daughter is on board!We get page 1 results. I still business coach. Enjoy...
Sales, it is a funny part of every business. Insurance but not the liability kind. Back up employees!Enjoy
Scripting is essential in scaling your business. Branding is done by all departments saying the same verbiage across the board. It is a culture project as well by everyone getting on the same page. Script your call center.Script your sales.Script your management.Scripting stops potential quality control, rogue salespeople, and is a management tool.
Anatomy of a Sales Process Season 2 is all about how sales and how to get your business making more money through new systems and processes. The episode will show you exactly how to train a salesperson step by step to interact with a client. The Anatomy of a Sale can be used by service companies of any type. Have a training sales system is the goal in this episode and how to do it at the very least. This will show you how I train and can give the ideas on how to make it for your business.
In this week's episode, we have Mark Stoner.  Together we discuss how failures eventually lead to success. Both of us being service business owners, our experiences and failures seem almost identical.We discuss what other businesses do that make them so great--including Chick-Fil-A.Check out Mark Stoner's podcast, "The Blue Collar Gold Podcast," available wherever you listen to your podcasts.I'm Chad Murray, certified business coach and entrepreneur who still owns a large functioning business. My company has 50 employees, locations in multiple states, runs millions of dollars– and best of all I do not run the day-to-day operations. I coach my team- and I coach other business owners. I am proud to say that I won the “Rookie Coach of the Year “ award in 2019 for the Professional Business Coaches Alliance.
In this week's episode, we discuss hiring. How to hire, why to hire, how to find your employees and how to keep them.A lot of it has to do with accountability and holding your business and you as the business owner accountable. If you do, your employees will follow.I'm Chad Murray, certified business coach and entrepreneur who still owns a large functioning business. My company has 50 employees, locations in multiple states, runs millions of dollars– and best of all I do not run the day-to-day operations. I coach my team- and I coach other business owners. I am proud to say that I won the “Rookie Coach of the Year “ award in 2019 for the Professional Business Coaches Alliance.
As a service industry business owner for over 25 years,  I've had my share of ups and downs– just like you. I became a certified business coach because some help from a knowledgeable mentor changed my life– and I'm here to do the same for you.I've been there. Owning a business can be exciting, frustrating, exhilarating, and sometimes downright stressful. All of those ups and downs can take a toll if you don't have the right people on your team.The key is to get guidance in figuring out how to stop being the technician and start being the owner entrepreneur.In this episode I introduce a new host, Sophia Klemenz.Sophia is my social media manager for both my service and coaching business.I am letting her take the reigns in producing & publishing my podcast.I am excited to rebrand and start bringing my audience more frequent episodes!
What Does a Business Coach Consultant Really Do?I'm asked this question a lot: "What does a business coach/consultant really do?"I will breakdown the difference between coach and consultant. Sometimes, a business owner's goals are not aligned with their mindset. As a coach, I determine if you're in the right mindset to move forward towards achieving your goals. If not, I explain what mindset Is required before accepting you as a client. Any quality business coach should interview you in this way to see if you can work together. After all, my goal Is to see you making progress of achieving your business goals– and that will take work!The consultant side Is a bit different from coaching. As a consultant, I discuss with you is  how to skip the pains of growth and trial and error. You hire a consultant who has been there before so that they can quickly offer a solution, which saves you lots of time and money. Take a listen to my approach in this episode of the podcast.
The Anxiety of an EntrepreneurHave you ever had a late night or early morning where you couldn't sleep due to anxiety related to your business?I myself woke up and in anxiety mode this morning. I had to get this on my podcast because it is something many of us entrepreneurs struggle with on a daily basis. Seek out help from business coaches or industry mentors.The best solution to anxiety is working on your business to earn some "wins." It might be a small victory- but focus on that and know that it's a step forward.Listen to this episode, and know that you're not alone. 
Find an Industry Titan to Advise YouI had a rough 2018 in my service company that I sought out an industry titan to advise me. If you haven't done this then listen to see how its helped me and another similar sized service company. Episode features:Seek a Mentor or an Adviser to get help or even just to growSome systems to help home services make more moneySales and Marketing Tracking ideas Chimney Industry Insider Talk about how to upgradeJust an overall great conversation on how to get unstuck and some great ideas.  
Add Similar Industries to Work WithCollaboration. Team work. Partnership.Let's talk about working with other businesses- as a business. This episode is a great conversation about adding customers from other industries for a mutually beneficial experience. Though my expertise is in the chimney industry, this can be done with any industry. You hear us discussing how we work together as well as some systems and sales techniques that push our sales up over our competitors.Top points:Use other industriesCRM systemsEstimate it or you won't sell itHow to door knock and be effectiveAnyone in any industry can enjoy this episode because it's not just for construction, roofing, and chimney services.Stay tuned and Enjoy!
Company Tag Lines and Core ValuesAn excellent episode of discovering what a second generation managed home services company (chimney sweep) has developed into over 30 years. A unique look into Rooftop Chimney Sweeps core values and how this could help change the home services industry. Act like you own itCreate opportunitiesThrow out your limits.A dabble into what a CRM system can do for your business. A fun look into growing up in a family business. Any business owner can value this conversation between two growing business owners discussing what they are doing to establish their culture and values in their business.  
Welcome to Outside the Business Boxes PodcastWelcome to my new podcast.I'm going to be discussing my personal history, business history, and what and how I became a successful chimney service and now have a management team running my operations. Yes I do not work anymore on day to day operations, I coach my management team.I will be doing seasons. This first season is on the chimney industry as well as home services. It all flows together. This podcast is ABSOLUTELY for anyone that owns a business, especially a home services or contracting business. My season 2 will be interviewing only Business Coaches about everything business.Stay tuned and Enjoy!
Who Not How

Who Not How

2024-04-1855:48

Who Not How...Read my book... Operation Entrepreneur Freedom. Click the link to purchase.I have coaching spots available and a Mastermind group starting soon.Click... Chat with Chad to schedule a free session to discuss having him work with you to build a better company that doesn't have to rely on you.
Employees!

Employees!

2024-04-1858:44

This episode is about employees! Enjoy.Read my book... Operation Entrepreneur Freedom. Click the link to purchase.I have coaching spots available and a Mastermind group starting soon.Click... Chat with Chad to schedule a free session to discuss having him work with you to build a better company that doesn't have to rely on you.
Branding - Sales - Mindset

Branding - Sales - Mindset

2024-04-1801:02:46

The episode is about rebranding, what does that look like?I then get into sales and mindset.  This is my Wednesday evening talk show Chat w/ Chad on my private Facebook group Chimney World. You don't have to be a chimney company, this episode is for any service business!
The System of Rapport

The System of Rapport

2024-01-2501:03:58

Building rapport is the hardest sales item to teach. Having a system in place to train is essential in progress to building a world class service business. Mike Fasy and Chuck Roydhouse were on tonight's episode of Chat w/ Chad.If you want to get the Chimney Closer app go to https://chimneycloser.com and click the button to schedule to purchase.
Micromanaging

Micromanaging

2023-12-3101:17:14

Chat w/ Chad Business Coaching LiveMicromanaging. When is it needed or is it? Book Free Discovery Call with Chad. Let us discover getting your mindset on track to winning.  We will look at your systems and will come up with a plan of implementation.  Numbers, we will dive into the numbers and get your numbers better discoverable for finding issues and more profits. 
I was fortunate to have a few coaching clients join me on Chimney Worlds Chat w/ Chad to tell how my business coaching as helped them in their business. It was a good time discussing the systems, accountability gained, and mindset I have been able to help them all with as well as helping them all make a lot more money! Book Free Discovery Call with Chad. Let us discover getting your mindset on track to winning.  We will look at your systems and will come up with a plan of implementation.  Numbers, we will dive into the numbers and get your numbers better discoverable for finding issues and more profits. 
In this episode I'm chatting about my return to podcasting after pausing for a few months. When owning a business things take priority to what you have to do and the past few months it was getting my home services business back on track. I discuss the system of Trusting Systems and not the employees. You can always trust a process over people because the process is the business. Once the systems are all being properly worked then you build a culture around the people. (not in the podcast)I have coaching spots available and a Mastermind group starting soon. Click... Chat with Chad to schedule a free session to discuss have him work with you to build a better company that doesn't have to rely on you.Purchase Chad's book, Operation Entrepreneur Freedom on Amazon. Learn from Chad what he had to learn the hard way, let his past make the mistakes so you don't have to make them. 
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