The Happy Customer from Cognition24

Continuing with our confidence and resilience theme, we have invited the author and journalist Kathleen Whyman to join us today to talk about her remarkable journey in the publishing world and how, during lockdown, she managed to finish off two novels that were both nominated for prestigious awards. Kathleen has juggled work commitments, home schooling and more during lockdown, but still she has written two award nominated novels – Wife Support System and Second Wife Syndrome. Her debut novel, Wife Support System, was nominated for the Romantic Novelists’ Association Joan Hessayon Award. Kathleen says it appeals to those mums out there who, after months of home-schooling, working and more, are feeling overwhelmed, exhausted or just in need a stiff drink.  Hand over to Ruby Boast, our Digital Marketing Manager, to find out more.  https://www.kathleenwhyman.com

These podcasts were originally part of a webinar series with FinancialForce.  In this third episode we focus on the role of finance being viewed as "policemen" and the challenges ahead to change this perspective. We'll discuss what this means for the relationship and interaction between Finance and Sales, looking at ways technology can assist this change. To conclude,  we outline the possible options for FDs working with Sales and how to create a better outcome.This webinar features: Andy Nellis: MD, Cognition24Raymond Holt,  Founder Agnentis Partners and former CFOStewart Monk, VP and General Manager EMEA, FinancialForce

These podcasts were originally part of a webinar series with FinancialForce.  In this second  episode our panelists discuss the business challenges, and how they require finance and sales to work closely together. Then we reflect on what kind of business model could be built, detailing on key elements and skills needed for implementation. To conclude, we consider what technology could be used to enable this model and possible solutions. This webinar features: Andy Nellis: MD, Cognition24Raymond Holt,  Founder Agnentis Partners and former CFOStewart Monk, VP and General Manager EMEA, FinancialForce

These podcasts were originally part of a webinar series with FinancialForce.  In this first episode  "Setting the Scene – we study the relationship between sales and finance and the challenges ahead".  This podcast features: Andy Nellis: MD, Cognition24Raymond Holt,  Founder Agnentis Partners and former CFOStewart Monk, VP and General Manager EMEA, FinancialForceThis episode introduces our expert panelists as they share their knowledge and experiences, establishing common objectives. They provide options and possible solutions for what a good relationship between sales and finance could look like. Then reflect on what FDs and CFOs can do now to start making the change.

Charlotte Fletcher has built a successful career as a leader and mentor in the field of global philanthropic fundraising over the past 17 years. During that time she has lived and worked in the USA, Asia, Europe and the UK working for various not-for-profit organisations across sectors including medical research, humanitarian aid, social welfare and environmental campaigning and movement building. She has specialised in climate philanthropy for the past 10 years, spending over 8 years leading fundraising success globally at Greenpeace. Activating philanthropic support from the US and Europe to fund front-line environmental campaigns in the Global South. In her current role at World Animal Protection, she is working to raise awareness of how improving animal welfare in factory farming and the tourism industry can help us tackle some of the biggest issues we are facing in the world right now. Such as climate change and biodiversity loss. Connect with Charlotte on LinkedIn or visit Worldanimalprotection.org to donate and find out more. 

Join us as we explore Rob's journey, Soffel Consulting, and a deep dive into the fascinating world of RevOps. Tune in for valuable insights and expertise! Connect with him on LinkedIn or visit robertsoffel.com for more information. 

In this episode on the Happy Customer we are joined with Jim Ball, CEO and Founder of Build, Grow, Last. Build, Grow, Last is a Business Consultancy that aims to help business owners start and scale in the tech sector using business strategies that really work. You can find Jim on LinkedIn at https://www.linkedin.com/in/jamescball/  and to see more about Jim's work head to https://www.buildgrowlast.com 

Introducing Aedon: Your Certified Salesforce Independent Software Vendor (ISV) - Revolutionizing Online Accounting Solutions on Salesforce. Discover the user-friendly Aedon Accounting package, offering unparalleled advanced features not found in other solutions.Join us for an exclusive interview with Paul Foden, Founder of Aedon, as he shares his visionary insights and future plans for the company.

Dataimporter Founder, Sam Hoult, wanted to build an easy-to-use product to upload data and connect your external systems directly with Salesforce. In this episode, we dive into Sam's background looking at how he started in business and his journey to date with Dataimporter. Sam gives his top tips for business growth and advice on starting your career. https://www.linkedin.com/in/samhoult/https://www.dataimporter.io/?source=linkedin

Matt Crabtree is the founder and principal partner of Positive Momentum. Matt founded Positive Momentum in 2003 because of repeated client-side experience of working with consultants who had little to no real-world experience. Today he travels the world, often collaborating with other Positive Momentum Partners delivering services to a wide range of progressive companies. Matt also leads the Positive Momentum partner programme helping other "no-nonsense believers" around the world to develop their own consulting businesses using the Positive Momentum Operating System – what he calls “being independent but not on your own". https://www.linkedin.com/in/mattcrabtree/

Rebecca Louise Kelly and Sarah Ilaria Northe are the Co-Founders of Health, Wealth and Wellbeing. Health, Wealth and Wellbeing offers unique personal development programmes, professional training, and retreats. Health, Wealth, and Wellbeing provides coaching, Inner Child Healing and Therapeutic Support to achieve personal transformation and development. In this podcast we chat to Sarah and Rebecca about the personal challenges they have faced over the past few years and the trials and tribulations of starting up a brand-new business venture in this challenging environment. https://healthwealthwellbeing.co.uk/

Clotilde Bouaoud is a Certified High-Performance Coach who works with international excellence-driven entrepreneurs and leaders committed to having a positive impact. Clotilde ditched her 10-year career in the corporate world after periods of burnout and deep disengagement, in favor of finding her own way towards more purpose, personal freedom, and contribution. On her own journey to create a better life for herself, she discovered the concept of High-Performance life developed by Brendon Burchard and fell deep into the rabbit hole! She now helps entrepreneurs and corporate leaders operate with higher levels of clarity, courage, influence, energy, and productivity so that they can create a more balanced and enjoyable life while having the big impact they dream of!Connect on LinkedIn: https://www.linkedin.com/in/clotilde-bouaoud/Website: http://theexpandedway.com

In our latest podcast we chat to the team at Transitions UK to find out about the work they do with young people right across the UK to change lives and champion personal growth. Transitions UK supports vulnerable young people aged 14-25 years who are struggling with personal disadvantage. They work especially with young people who have learning disabilities and special needs; those with emotional and mental health issues; those leaving care and those at risk of offending or criminal exploitation.  Listen to the podcast to find out more about their work and how you can get involved, from fundraising, volunteering, and mentoring. https://www.transitionsuk.org

Tim Chisnall and Vicky Bradford were recently interviewed by Business Live Global Radio, about all things Cognition, and how CRM systems such as Salesforce can really help SMEs to supercharge sales, marketing and customer service propositions. Cognition24 is the resident CRM solutions provider for the Business Live Global community. We're proud of our involvement in this vibrant business community - find out more in the link below...https://businessliveglobal.airtime.pro

Continuing with our confidence and resilience theme, we have invited businesswoman Adeline St John from the Media Snug to join us today to talk about her journey in the business world and how she manages to juggle the demands of a highly successful business with family life.Adeline has over nine years’ experience in social media and digital marketing, previously on consumer brand side and for the last 5 years running The Media Snug along with her business partner Kerry.  She thrives on developing strong social media strategies and content which go above and beyond client briefs. With her extensive digital experience, Adeline uses her knowledge and creativity to create high impact video and content which has been known to achieve ‘viral’ coverage.Link to The Media Snug's websitehttps://www.mediasnug.com

As part of our Happy Customer podcasts, Keezia Obi of BeYou Solutions and Teleios Consulting, and Ruth Morris of Rema Consulting discuss how we can continue to support women during this time and give them the tools they need to build confidence and resilience.Ruth and Keezia have been working with women for many years. They offer a range of services internationally, to help women develop their skills, build their confidence and resilience in order to further their careers. As well as helping women to be the best they can be, their mission and purpose is to support women into leadership including diversity at the top of organisations, as they know from their work and research, the wide ranging and positive difference it makes.Links can also be found here for Keezia and Ruth’s masterclass: giving women a confidence boost to prepare for the “new normal”:Thursday 13th Mayhttps://confidenceandresilience13may21.eventbrite.co.ukTuesday 18th May https://confidenceandresilience18may21.eventbrite.co.uk

In  this podcast we will talking about some of what we know about wellbeing and organisational change, and how we use this time now as an opportunity to rethink and reset, to bring about better outcomes. We’ll consider what’s working well, look at new insights including our habits and behaviours, things you can start doing immediately that can make a difference (whether wfh or elsewhere) and the importance of organisational change being led and well managed.   Featuring Keezia Obi and Pete Hay from Teleios Consulting. Teleios consulting share with us their new programme launching in March, as they offer interactive learning on how best to successfully implement and manage this change in the workplace. A link to the programme can be found here: https://www.eventbrite.co.uk/e/ensuring-change-delivers-success-workplace-wellbeing-change-programme-tickets-139408062267