The Search for Clarity

8 Episodes

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Innovation: Blind luck or science? (Part 2)

2021-05-2020:24

Unlock the secrets to market innovation with Tony Ulwick as we journey through the revolutionary Jobs to Be Done (JTBD) theory. Together, we map out a fresh approach to understanding consumer needs, defining success metrics, and segmenting markets based on the tasks customers are trying to accomplish. As we move beyond the traditional demographic methods, we reveal how identifying unmet needs using quantitative surveys can lead to groundbreaking innovation. This episode is essential listening...

Innovation: Blind luck or science? (Part 1)

2021-05-0628:11

Unlock the secrets of innovation as we sit down with Tony Ulwick, the visionary behind Jobs Theory and Outcome-Driven Innovation. Prepare to shift your mindset from the conventional chaos of ideation to the strategic clarity of fulfilling customer needs. Tony, with his pioneering perspective, walks us through how innovation transcends mere invention, positioning it as a nuanced process that ranges from minor tweaks to industry-shaking disruptions. He shares the crucible moment of an IBM produ...

Resilient Orginisational Design for this decade (Part 2)

2021-04-2233:44

Embark on a transformative journey with us as we engage with the visionary David J. Anderson, digging into the essence of Kanban and its transformative power on organisational agility and customer value delivery. If you're ready to evolve your business practices, this episode promises to arm you with the strategic insights you need, navigating the complexities of service management and mapping the trajectory toward a more resilient business model. Discover how visualisation and incremental ch...

Resilient Orginisational Design for this decade (Part 1)

2021-04-0827:04

Embark on an intellectual expedition with the esteemed David J Anderson, the seminal figure behind the Kanban management philosophy. Together, we uncover the pivotal moments and ideas that have revolutionized agile and software engineering, from an Agile Conference epiphany to the profound insights shaping today's organizational landscapes. David's journey is a testament to the power of evolutionary change, and his pivotal works, especially the groundbreaking 2010 "Kanban: Successful Evolutio...

Leadership & Change: Building a resilient change capability

2021-03-2326:49

Embark on a transformative journey with the indomitable Jennifer Bryan, our esteemed change and adoption specialist, as she lays out her visionary AB Change Model, a beacon for leaders braving the often-stormy waters of organizational change. With her wealth of expertise spearheading change across a multitude of organizations, Jennifer dives into the essentials of fortifying internal change capabilities and erecting a resilient change network. These strategies not only bridge the digital skil...

Total Quality Management: Is it still relevant in a digital economy

2021-02-1839:11

Unlock the timeless secrets of Total Quality Management (TQM) for the digital age with my deep-dive conversation with John Oakland, one of the acclaimed grandfather's of quality management. As we navigate the modern challenges of ensuring customer satisfaction and delivering quality service through digital platforms, John brings his wealth of experience to light, including enlightening anecdotes from his encounters with other total quality management icons like Edward Deming and Philip Crosby...

Digital Transformation: Has the apple fallen far from the tree?

2021-01-2041:51

Discover the keys to digital transformation success with the Didier Bonnet, a key thought leader who has been one of the cornerstones to digital transformation thinking. We're not just brushing the surface; we go deep into how the digital revolution reshapes established companies, right down to their core. From the eye-opening insights in Didier's book "Leading Digital", we peel back layers of digital mastery that are driving businesses forward in this compelling technological era.Embark on a...

Digital Transformation: Has the apple fallen far from the tree?

2021-01-1941:51

How much has Digital Transformation evolved since Didier, Westerman and McAfee published ‘Leading Digital’ in 2014. What were the original findings, why were they so important? and what have been the challenges in adoption since the publication? We also explore how organisations can be more successful moving into the future.

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