Claim OwnershipThe Great Canadian Aftermarket Podcast
Subscribed: 5Played: 120
Subscribe
© 2024 The Great Canadian Aftermarket Podcast
Description
Issues and ideas for Canada's automotive aftermarket professionals and business owners. Hosted by Andrew Ross, publisher and director of content at CHAT Integrated Media. From the people who bring you IndieGarage.ca and JobberNation.ca. Selected by Feedspot as one of the Top 10 Canadian Automotive Podcasts. The Great Canadian Aftermarket Podcast is presented by Delphi. Visit delphiaftermarket.com
151 Episodes
Reverse
Keeping customers' confidence with the right approach will generate the top and bottom line your business needs, and with the integrity you demand for your reputation. Business trainer Murray Voth, RPM Training offers his simple but effects stop to get there.
There's no question that the collision repair sector has become a considerable force within Canada's national aftermarket association. As AIA Canada Chair, Ryan Bruno, CEO of the CSN Collision Centres network hopes to bring some of the learnings of this segment and see how they can benefit the rest of the aftermarket.
On the occasion of Eccles Auto's 40th anniversary, we present three of our most interesting, and most popular, episodes. Congratulations to Eccles Auto on a great milestone and thanks for helping move the industry forward.Bruce Eccles, founder of Eccles Auto, in Durham, Ont., is back. His earlier "Stop the Trash Talk" episode is one of our most popular. In a "Part II" of sorts, he and host Andrew Ross talk about the importance of keeping a customer experience positive and thinking about other shops as part of a community. Originally published September 2022.
On the occasion of Eccles Auto's 40th anniversary, we present three of our most interesting, and most popular, episodes. Congratulations to Eccles Auto on a great milestone and thanks for helping move the industry forward.Bruce Eccles, founder of the highly regarded Eccles Auto in Dundas, Ont., talks to host Andrew Ross about how to stay positive about your business and the aftermarket industry and why it matters. Originally published April 2022.
On the occasion of Eccles Auto's 40th anniversary, we present three of our most interesting, and most popular, episodes. Congratulations to Eccles Auto on a great milestone and thanks for helping move the industry forward.Bruce Eccles' hand off of Eccles Auto to son Scott is by any measure a success. But there's more to the story than just an orderly transition. Originally published July 2023.
In many ways Diversity, Equity and Inclusion , DEI, is just a new lable for something aftermarket companies have been doing for years put the best people in place says Shannon Spano, chair of AIA Canada. But DEI initiatives have also spawned opposition. Spano joins host Andrew Ross to discuss the realities of what DEI means for the automotive aftermarket.From CHAT Integrated Media, the people who bring you IndieGarage.ca and JobberNation.ca.
Murray Voth, RPM Training, joins host Andrew Ross to talk about the new trends driving the automotive service business. Full disclosure: Some of these new trends may sound familiar!
Car dealers may compete for service dollars, but their business is more than that. J.D. Ney, Automotive Practice Lead at JD Power Canada helps us "look over the garden wall" at what car dealers in Canada are concerned about in a changing market, and what that means for indendent shops vying for service dollars.
Well known Canadian automotive journalist and personality David Booth, known as "Motor Mouth" across national publications and his Motor Mouth podcast, talks car theft, what it means for right to repair, and how it all connects for shops and techs of tomorrow.
Love is in the air!! With Valentine's Day around the corner, host Andrew Ross and Murray Voth, RPMTraining.net, talk about falling in love . . . with your business! What can you do to really bring back that passion? Quite a lot actually! And some of it is super simple, but really important to your happiness and your success.The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.
Average Repair Order (ARO) is an important metric, but many aftermarket shops have been lagging behind their dealership competition on this measure. Michael Smolders of AutologiQ joins host Andrew Ross to talk about the changing face of customer buying habits and what AutologiQ brings to market to help Canadian shops build their ARO (currently at $2600 for iQ Network participants) and their customer service. For more information, visit AutologiQ.ca
With the impending launch of the Automotive Aftermarket Management Program at the Automotive Business School of Canada, aftermarket professionals now have an option to up their skills with this made-in-Canada education program. Jason Dale, Executive Director of the ABSC talks about what the new program offers and how aftermarket business education has evolved in Canada. For more information about the Aftermarket Management Program CLICK HERE.
Skills Ontario is helping attract youth to the skilled trades and CEO Ian Howcroft says it's a great way to build knowledge and passion and a future for the automotive aftermarket. For more information visit www.skillsontario.com
Shop owner and business coach Bruce Williams, Rivers Edge Services, Prince George, B.C., joins Murray Voth, RPM Training, and host Andrew Ross to talk about how he built his average repair order numbers, continues to build his customer count and how you can too!
In this episode, J.D. Ney, Automotive Practice Lead, Canada for JD Power, explains where Canadian average repair order (ARO) data comes from, why dealers are winning dollar market share from independent shops, and ways that independent aftermarket players can improve.
There is no question that the topic of EV service strategy is at the top of mind for shops and techs. Host Andrew Ross meets with Scott and Michael Waddle, who have carved out a space in their shop service designated for EV and hybrid vehicle repair. They share their approach and strategy for success.
Veteran auto service professional and former shop owner Joe Taylor thinks owners need could benefit from taking a 'Money Ball' style approach to team building. He joins Murray Voth, RPM Training, and host Andrew Ross to talk about how this will build shop culture and performance.
Murray Voth, RPM Training, and host Andrew Ross dig into what's behind lagging aftermarket ARO numbers, and how to build your shops revenue and reputation at the same time.
The Force of AI has come to Canada's aftermarket with the power of a Jedi Knight. All kidding aside, it's speeding emergency service dramatically. Stuart Reay of Winnpeg-based Denray Tire tells host Andrew Ross how.
What AAPEX offers shop owners and technicians, especially those who are in remote locations, is 'the best kept secret" in the aftermarket. At least according to Ryan Kooiman, He cut his teeth as a technician and is an avid advocate of what AAPEX has to offer. He now oversees the training of some 75,000 technicians a year as the Director of Training for Standard Motor Products, but it's still he is an avid advocate the AAPEX Show (in Las Vegas Oct 31-Nov 2, 2023.) This episode presented in association with AAPEX. Visit AAPEX Show.
Comments
Download from Google Play
Download from App Store
United States