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Agile&Me: A physical therapy leadership podcast series
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Agile&Me: A physical therapy leadership podcast series

Author: Richard Leaver

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Agile&Me: A Physical Therapy Leadership podcast series. A podcast devised to help emerging and experienced therapy leaders learn more about various topics relevant to the management and leadership of outpatient therapy services.
48 Episodes
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In this episode Richard Leaver leads engaging discussions with Jillian Lam, who works within Alliance Business Development, and David, Senior Vice President at Alliance Physical Therapy Partners. Discussing the landscape of M&A activity, insights on valuations, sales outlooks and future industry predictions. To learn more about us, visit our website at https://www.allianceptp.com/
In the second episode of the Agile&Me Payer Contracting series, Richard Leaver hosts Mark Setlock, Director of Payor Relations at Alliance Physical Therapy Partners. Mark delves into essential contract elements therapists need to understand – covering rates, term length, termination clauses, timely filing, payment promptness, arbitration procedures, future amendments and other crucial components.To learn more about us, visit our website at https://www.allianceptp.com/
In this episode of Agile&Me, Richard Leaver is joined by Mark Setlock, Director of Payor Relations at Alliance Physical Therapy Partners. With over 15 years of experience, Mark shares his journey from the hospital level to PT. Together, they unravel, payor contracts, discussing their historical context and dissecting the advantages and disadvantages of being in or out of network for both patients and providers.To learn more about us, visit our website at https://www.allianceptp.com/
In this episode of Agile&Me, Richard discusses the complexities of medical records in healthcare with Tiffany Warden. Covering a range of topics including the historical shift to electronic records, patient rights governed by HIPAA, the financial consequences of non-compliance with regulations and challenges in managing medical record requests from patients, payers, and state agencies. To learn more about us, visit our website at https://www.allianceptp.com/
Richard sits down with Steve DiPaola, the CEO of Empower Physical Therapy. Exploring challenges faced by the outpatient physical therapy sector in 2023 – from labor shortages to reimbursement issues and administrative burdens. Steve shares insights into how Empower PT has tackled these challenges, emphasizing agility and strategic approaches. As they reflect on the dynamic landscape of 2023, the conversation extends to predictions for 2024, foreseeing innovations and policy shifts. To le...
In this episode Richard is joined by Joanna Bailey, who shares her experiences with physical therapy – both the positive and the less-than-stellar. While our previous conversation with Joanna focused on her successful journey with physical therapy, today, we explore the lessons to be learned from instances where the experience didn't meet expectations. Joanna's story sheds light on the crucial elements of successful physical therapy, including thorough assessment, therapist-patient...
Welcome to another episode of Agile and Me, a Physical Therapy Leadership Podcast series. In this episode, we dive into the world of patient experiences with our special guest, Joanna Bailey. Joanna, who has been a recurrent patient of physical therapy, brings a unique perspective to the table.What sets Joanna apart is her extensive background in healthcare, spanning three decades. As a minister and hospital chaplain, she's been a vital part of interdisciplinary discussions with rehabilitatio...
Workforce Shortages

Workforce Shortages

2023-10-1847:41

In this thought-provoking episode, Richard sits down with Meredith Caston, the mind behind Non-Clinical PT, to unravel the complex issues leading to the alarming shortage in healthcare workers, and what it means for the industry. They delve into eye-opening statistics from the Kaiser Family Foundation and discuss the growing mental health crisis among healthcare professionals exacerbated by the COVID-19 pandemic.Key Takeaways:The widening gap between healthcare workforce supply and demandHow ...
This episode is a must-listen for anyone looking to understand the changing dynamics of stress, anxiety, and burnout in the physical therapy world.In this episode, Richard warmly welcomes back Meredith Castin from the Non-clinical PT. The two revisit a topic previously discussed: burnout in the field of physical therapy. With the world having moved past the initial waves of COVID-19, they reflect on how the narrative surrounding burnout has evolved. Meredith, a physical therapist and influenc...
Habits of Success

Habits of Success

2023-08-1740:47

Welcome to another enlightening episode of the Alliance Leadership Podcast hosted by CEO Richard Leaver. In this engaging discussion, we dive deep into the attributes and traits that lead to leadership success with our special guest, Joseph Laporta, a renowned expert in the field of leadership development.Joseph Laporta brings a wealth of work experience and insight into what it takes to become a successful leader. The book he is featured in, “Habits of Success – What Top Entrepreneurs Routin...
In this episode, Richard sits down with speaker, author, and former physical therapist, Amy Lafko. Diving into the diverse topic that is "What is a people-first approach?" Find Amy's book "People First" hereAs a Physical Therapist, Amy spent years in school learning best practices for patient care and how to put the patient first. Like so many technically skilled clinicians, she advanced to a leadership role. Spending 20+ years in operational leadership, she had an epiphany: Putting the...
Richard sits down and talks to Perry Ashley of Perry Ashley Coaching and talks about the role self-awareness plays in being a good leader. This topic is great for clinic directors and physical therapists but also incredibly relevant for anyone who finds themselves in a leadership role of any capacity. Or for those who are looking to do some self-improvement. Interested in becoming a better leader? Visit Perryashleycoaching.com or connect with Perry on LinkedIn @Perryashleyptcpqc or shoot her ...
Trials and Tribulations of a New Clinic Director:IntroductionsWhat surprised you most about taking on becoming a Clinic Director?How could you have been better prepared when changing roles?What do you enjoy most about the role of Clinic Director?What are the three things you need from an employer to help you succeed as an emerging leader?What do you feel are some of the key attributes you need to be an effective Clinic Director?What areas of the business do you feel additional training would ...
In this episode, we mix things up by letting Jillian Lam from our own Mergers and Acquisitions team take the lead in discussing the moving and shaking that is happening in the business side of the physical therapy world. To learn more about us, visit our website at https://www.allianceptp.com/
Richard Leaver sits down with the director of Marketing at Alliance PTP, Sam Lewakowski. In this episode, the two discuss utilizing social media in the healthcare industry. Which platforms to use, how to use them, and what each platform can bring to your clinic.Thinking about partnering with Alliance PTP? Visit the Partner With Us section of our website to learn more.To learn more about us, visit our website at https://www.allianceptp.com/
In this episode of Agile and Me, Richard Leaver shares a conversation with Paul Martin about the process of selling your practice, from the necessary steps to take before putting your practice on the market to potential pitfalls to watch out for during negotiations. Tune in to learn a few tips and tricks that could help your practice earn a little more money!To learn more about us, visit our website at https://www.allianceptp.com/
In this podcast titled “2022 in review and predictions for 2023” we have the great pleasure of speaking with Ajay Gupta, Chief Executive Officer of Physical Rehabilitation Network (PRN), one of the most prominent physical therapy partnership networks. Our discussion with Ajay focuses on:· Overview of 2022 for the outpatient physical therapy sector · What the main challenges and opportunities were in 2022·  ...
Marketing 101

Marketing 101

2022-09-0545:14

In this podcast titled, “Marketing 101” we have the great pleasure speaking again with Samantha Lewakowski, Director of Marketing for Alliance Physical Therapy Partners. In this episode I discuss with Sam all things marketing, including:What is Marketing and how it differs to salesWhat the goal / goals of marketing for OP PT clinics areWhat has been the traditional marketing done by outpatient PT clinicsWhat E-marketing isWhat types of activities would fall under the e-marke...
What Private Equity isThe best time to sell my practiceWhether there is a specific time of year to sellWhether opening a new clinic during the sale process is an issueWhat will likely happen to the brand and culture after the transactionWhat is attractive for potential buyers when considering whether to purchase a practiceTypical changes after partnering / being acquiredWhat happens if and when I own the building in which my clinic(s) are established in To learn more about us...
In this podcast titled, “Owning your own PT practice – Keys to Success” we have the great pleasure speaking again with Pat Green, owner of Chautauqua PT, OT and SLP Professionals. In this episode I discuss with Pat the trials and tribulations of owning his own practice. More specifically we talk about:What he is most proud of when reflecting on his journey creating Chautauqua PT, OT and SLP Professionals The curve balls experienced along the way and how he handled ...
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