Supervisor Skills: Secrets of Success

Generational traits and characteristics are often referenced as a way of identifying those things that separate us. In a workplace setting, what matters most are strategies that can be used to build comradery and teamwork. In this episode, generational expert Cam Marston shares insights on ways to build teams and work as one through more effective leadership practices.View this episode on our website.About Cam MarstonCam is the leading expert on the impact of generational change and its impact on the workplace and marketplace. As an author, columnist, blogger, and lecturer, he imparts a clear understanding of how generational demographics are changing the landscape of business.  Marston and his firm, Generational Insights, have provided research and consultation on generational issues to hundreds of companies and professional groups, ranging from small businesses to multinational corporations, as well as major professional associations, for over 20 years.Marston’s books, articles, columns, and blog describe and analyze the major generations: Matures (born before 1946), Baby Boomers, (born 1946-64), Generation X (born 1965-79), Millennials (born 1980-2000), and iGen (born 2000+).  He explains how their generational workplace and marketplace preferences affect every aspect of business, including recruiting and retention, management and motivation, and sales and marketing.His two DVD training videos have been best sellers since 2005.  Marston’s training program, “Leading Multi-Generational Teams,” features the Gen-Flex® process which teaches leaders how to be flexible in their generational workplace preferences to get the best performance out of their teams. Cam's PublicationsMotivating The “What’s In It For Me?” Workforce (2005)Generational Insights (2010) Generational Selling Tactics That Work (2011) The Gen-Savvy Financial Advisor (2017)Where you can find CamWhat’s Working with Cam Marston podcast and radio showAlabama Public RadioFacebook, LinkedIn, Twitter======================Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company. Find AEU: amequity.com | Linkedin |

Stanley X, a division of Stanley Black & Decker has positioned itself as a thought leader in learning innovations and is taking on some of the biggest challenges facing blue-collar industries today. In this episode, Rebecca Peredo, director of innovation for Stanley X, provides an overview of ways companies can stop the loss of valuable know-how typically associated with attrition and workforce turnover through the application of technology the division is bringing to market.View this episode on our website.About Rebecca PeredoRebecca is the Director for Commercialization at Stanley X, the innovations hub of Stanley Black and Decker. Stanley X builds new ventures that drive positive change by addressing the right problems with open minds to enhance productivity and improve lives.Rebecca leads commercialization efforts of emerging technology in the Talent Solutions division of Stanley X and is responsible for customer success. Her background includes strategy development, change management, and continuous improvement in Facility Operations, Energy & Sustainability and Construction.Rebecca holds an MBA from Oxford University’s Saïd Business School and a BS in Industrial Engineering from Texas A&M University. She is passionate about diversity in technical fields and volunteers through the Taproot Foundation, Chicago Cares, and the National Girls Collaborative. In her free time, Rebecca enjoys traveling, competing in triathlons, and other outdoor sports.More about Stanley XStanley X WebsiteStanley X | DeepHow WebsiteStanley X | DeepHow on LinkedIn======================Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company. Find AEU: amequity.com | Linkedin | Facebook

Studies consistently show most managers lack the skills needed to effectively communicate with direct reports. Where this exists, employee engagement, operational performance, and customer satisfaction suffer as a result. In this session, Phillip Van Hooser offers practical guidance on ways managers can more effectively reach and communicate with employees.View this episode on our website.About Phillip Van Hooser, MBA, CSP, CPAEWhen organizations want to create a culture of trust, teamwork and valued employee engagement, Phillip Van Hooser is the trusted advisor they can confidently turn to.  For more than 30 years, hundreds of U.S. companies and organizations have trusted Phil and his commonsense, results-driving leadership methods drawn from his high-pressure management roles in banking, manufacturing and consumer goods. An award-winning keynote speaker, leadership trainer and accomplished writer, Phil’s clear success plan is laid out in multiple books including We Need to Talk: Building Trust When Communicating Gets Critical.A Certified Speaking Professional, a member of the CPAE Speaker Hall of Fame, Phil is a 30+ year member, past president of the National Speakers Association, and is a recipient of the Cavett Award, NSA’s highest honor.  Where you can find PhilVan Hooser Associates, Inc.LinkedIn======================Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company. Find AEU: amequity.com | Linkedin | Facebook

Return on investment should be a primary concern for those looking to invest time and money into leadership training for managers or supervisors. In this episode, we interview Jay Greene, operational director for South Bay Sand Blasting and Tank Cleaning. Jay offers a first-hand perspective of his experience with the AEU LEAD Supervisor Skills Workshop and highlights several things managers can do to build teams and improve customer satisfaction.View this episode on our website.About Jay GreeneJay Greene is the director of the Technical Flush division for South Bay Sand Blasting and Tank Cleaning in San Diego, California. He leads a team of approximately 25 employees that primarily provide support services to the U.S. Navy.Jay is a graduate of Santa Cruz University and has a background in research, having worked for Chevron Technology in Richmond, California. He’s married with two children and is actively involved in his community as a volunteer with several organizations.More about South Bay Sand Blasting: South Bay Sand Blasting ======================Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company. Find AEU: amequity.com | Linkedin | Facebook

The skills used to identify and select employees for promotion into management roles share little in common with those required for success as a supervisor or manager. For success, managers must have the ability to get work done through others. This isn’t a function of management, but a byproduct of leadership. In this episode, Steve Keating of LeadToday shares his perspective on the skills that matter most for new or recently promoted managers.View this episode on our website.About Steve KeatingSteve Keating is recognized as a thought leader and authority on leadership, he is a highly acclaimed and in-demand presenter. He speaks dozens of times a year on topics related to leadership, customer service, business management, and sales growth. He is certified by Sales & Marketing Executives International as a Certified Professional Salesperson, Certified Sales Executive and Certified Marketing Executive. He has more than 30 years of sales and sales management experience, including 8 1/2 years with the Dale Carnegie organization selling, writing and presenting training in sales, customer service, public speaking, managing people, developing leadership skills and managing a business.Where to find Steve:LeadToday, Steve's personal blog with more than 1M subscribers@LeadToday on Twitter======================Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company. Find AEU: amequity.com | Linkedin | Facebook

Employee engagement is a strong indicator of a company’s success and directly reflects the relationship between managers and their direct reports. Join us as we talk with leadership expert Alyson Van Hooser about ways managers can more effectively communicate and connect with employees.View this episode on our website.About AlysonAlyson Van Hooser is a Kentucky based Author, Keynote Speaker, and Leadership Trainer with Van Hooser Associates, Inc.  Alyson’s tough beginnings, personal leadership experience in the foodservice, retail, and finance industries, and serving as an elected City Councilwoman — all by the age of 30 — helped her uncover the crux of success in today's world. Alyson works throughout the country and within numerous industries to help leaders bridge the gaps that exist within individuals and teams which cause negative results in performance, retention, and engagement results. Alyson’s leadership development work guides organizations and individuals to master the nitty-gritty, practical actions necessary in order to crush their goals!Where you can find Alysonhttps://www.linkedin.com/in/alysonvanhooservanhooser.com======================Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company. Find AEU: amequity.com | Linkedin | Facebook

Continuous growth and improvement are synonymous with success. Companies must find ways to provide for the ongoing development of employees and frontline managers need the skills to provide the feedback and coaching required for it to occur. In this episode, communication expert Dave Knibbe talks about the value of and techniques required to provide powerful one-on-ones with employees.View this episode on our website.About Dave Knibbe, PhDDave is the founder and Managing Director of OIA, LLC, bringing 40,000 hours of professional practice and university teaching experience in developing high-performing leaders and teams.  His specialty is working with front-line and mid-level leaders to help them acquire the skills that lead to high performance and talented people.   ======================Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company. Find AEU: amequity.com | Linkedin | Facebook

In a wide range of labor-dependent industries, frontline managers routinely meet with employees at the start of the day to discuss workflow priorities and to highlight matters of importance. Often, when activities involve unusual or non-routine tasks, safety planning is an essential part of these pre-shift meetings. In this episode, AEU LEAD director and SOS podcast host Joe White outlines steps used to conduct a job safety analysis (JSA) and highlights the importance of focusing on risks associated with identified hazards. View this episode on our website.About JoeAs Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.Where you can find JoeConnect with Joe on LinkedIn======================Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company. Find AEU: amequity.com | Linkedin | Facebook

An unintentional byproduct of organizational “rightsizing” is fewer promotional opportunities for those within. Companies across a wide range of industries have removed layers of management limiting career progression and advancement paths that previously existed. The criteria used for selection when positions do become available has changed, as well. In this episode, Dave Clement, managing director of procurement for Cooper/T. Smith Corporation, shares insights and perspectives on what matters most. For those wanting to advance their careers, this is an interview you don’t want to miss. View this episode on our website.About Dave ClementDave Clement is the Managing Director of Procurement at Cooper/T. Smith. Dave began his career in 1975 as a Diesel Mechanic for Cooper Stevedores, receiving promotions and achieving many accreditations throughout his 46 years of service. Dave is currently managing procurement for 14 satellite companies consisting of 17 divisions with more than 90 buyers. ======================Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company. Find AEU: amequity.com | Linkedin | Facebook

Workers' compensation is widely regarded as a non-discretionary expense. For some, it’s an unfortunate cost of doing business that adversely impacts the bottom line. For others, however, it’s a means of differentiating yourself from industry peers. In this episode, we spoke with Crystal Jones, a senior underwriter with The American Equity Underwriters, to explore practical ways mid and front-line managers can help reduce workers' compensation costs as a means of gaining a competitive advantage where it historically may not have existed. View this episode on our website. About CrystalCrystal Jones joined The American Equity Underwriters, Inc. in January 2011 and serves as a Senior Underwriter. She works as both a USL&H and State Act underwriter as the State Act program works in conjunction with the USL&H coverage to offer companion coverage. Prior to joining AEU, Crystal worked for a local insurance agency. Crystal received her bachelor’s degree from the University of South Alabama in Communications with a minor in Sociology. She has earned both the Certified Insurance Service Representative (CISR) and Commercial Lines Coverage Specialist (CLCS) designations and was named a 40 Under 40 Award recipient at the 2020 Inland Marine Expo.  Where you can find CrystalCrystal on Linkedin======================Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company. Find AEU: amequity.com | Linkedin | Facebook

According to a National Safety Council report, only one out of every of two employers prepare their managers to recognize and appropriately respond to mental health needs. At a time when stress, anxiety, and workplace burnout are at an all-time high, the need for resources has never been greater. In this episode, Dr. Dustin Keller, CEO of Camelot Care Centers and Vice President of products for Pathways at Work, provides basic guidance for helping employees in need with practical strategies anyone can use.View this episode on our website.About Dustin Keller, Ph.D., LPC-MHSPDustin received his Ph.D. in Psychology from Northcentral University and is a Licensed Professional Counselor-Mental Health Service Provider and a National Certified Counselor.  He received his undergraduate degree from Austin Peay State University and his Masters in Educational Psychology and Counselor Education from Tennessee Technological University.  He is certified as an expert from the American Academy of Experts in Traumatic Stress.Dustin is now serving as the Chief Executive Officer for Camelot in Tennessee providing leadership and strategic development. He is also an adjunct professor in psychology at Belmont University having previously instructed at Tennessee Technological University, Lambuth University and University of Phoenix. He has served as the Council on Children’s Mental Health Director with the Tennessee Commission on Children and Youth, the Project Director for the Tennessee Lives Count Project and has been a Lead Specialized Crisis Counselor with Youth Villages. Working in a part-time private practice, he has worked with a variety of clients from children and families, couples, and older adults. Dustin has served on various non-profit boards including Tennessee Alliance for Children and Families, Nashville Public Radio, March of Dimes and Mediation Services.  He currently serves as the Past President for the Tennessee Conference on Social Welfare. Dustin regularly conducts trainings and workshops on a variety of issues including, leadership development, employee and personal motivation, mental health, children and youth, and suicide prevention. He currently lives with his wife and six-year-old son in Nashville, TN.Where you can find DustinDustin on LinkedInDustin's posts on Pathways' blog======================Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company. Find AEU: amequity.com | Linkedin | Facebook

Providing employees feedback is important to their ongoing growth and development. Unfortunately, only 30% routinely receive it and among those – most feel the information provided by their manager is either negative or too vague to be valuable. The process of engaging with employees for targeted development is neither complex nor difficult. In this episode, our host Joe White discusses what matters most and highlights the means by which follow-up and support can most effectively be provided.View this episode on our website. About JoeAs Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.Where you can find JoeConnect with Joe on LinkedIn======================Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company. Find AEU: amequity.com | Linkedin | Facebook

By 2025, one-quarter of all employees will be from Gen Z. Throughout the remainder of this decade, their numbers will steadily increase as a growing percentage of the workforce. With this transition, companies must reexamine communication practices and cultural attributes to better align with the values and preferences of this emerging generation. Among the list of priorities, supervisors and managers must develop the skills needed to effectively engage and work with Gen Z direct reports. In this SoS short episode, AEU LEAD's Joe White offers five suggestions for things frontline managers should be doing daily to improve working relations with your junior-most employees.   View this episode on our website.About JoeAs Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.Where you can find JoeConnect with Joe on LinkedIn======================Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company. Find AEU: amequity.com | Linkedin | Facebook

Employee experience is a top-five priority for HR professionals.  Directly attributed to levels of engagement and trends involving turnover, employee experience is of growing importance for organizations across a wide range of industries.  For those serious about making needed improvements, solution strategies must involve the development of direct supervisors – the primary source of frustration for most employees.  In this SoS short episode, our host Joe White offers four tips front-line managers can use to improve employee experience.View this episode on our website. About JoeAs Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.Where you can find JoeConnect with Joe on LinkedIn======================Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company. Find AEU: amequity.com | Linkedin | Facebook

While we can’t get more time from a day, we can likely make better use of the time we have. In this episode, we interview Dr. Breck England, Vice President of Product Architecture with FranklinCovey, and explore ways supervisors can be more organized, efficient, and effective through simple time management strategies anyone can implement.View this episode on our website. About Dr. Breck EnglandDr. Breck England, senior product architect and writer for FranklinCovey, ensured the firm would lead in providing world-class effectiveness solutions for its clients. As a senior consultant, Breck has 29 years of field experience in helping some of the world’s prime corporations become more effective in leadership and communication. Now retired, he directed such projects for some 200 organizations around the world—from Switzerland to Saudi Arabia. He co-wrote with Stephen R. Covey The Third Alternative, Predictable Results in Unpredictable Times, and Great Work, Great Career. Breck lives with his wife Valerie in the Rocky Mountains of Utah. Where you can find Dr. EnglandDr. England on LinkedinWhere you can find Joe WhiteConnect with Joe on LinkedIn======================Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies. Find AEU: amequity.com | Linkedin | Facebook

Delegation benefits both supervisors and employees. Unfortunately, it’s a management practice not used nearly as often as it could or should be. In this episode, SOS Host Joe White discusses the value associated with effective delegation and offer suggestions for how to begin delegating tasks successfully.View this episode on our website. About JoeAs Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.Where you can find JoeConnect with Joe on LinkedIn======================Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies. Find AEU: amequity.com | Linkedin | Facebook

The ability to effectively communicate is a requisite requirement for supervisors.  Unfortunately, it’s an area where many people struggle, and most could benefit from learning and development opportunities.  In this SoS short episode, we distinguish the differences between communication and effective communication.  More importantly, we provide five recommendations for ways supervisors can communicate more effectively.View this episode on our website.About JoeAs Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.Where you can find JoeConnect with Joe on LinkedIn======================Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies. Find AEU: amequity.com | Linkedin | Facebook

At a point in time when companies are looking for meaningful ways to distinguish themselves from others, Virginia Associated Builders and Contractors - Virginia Chapter (ABC – VA) President Patrick Dean has a lot to offer. In this episode, Patrick shares insights and perspectives from his nearly 40 years in construction on ways supervisors can affect employee experience and help shape jobsite performance. Join us for this interview as we discuss what effective supervisory leadership looks like and highlight ways to integrate it to practice.View this episode on our website.About Patrick Dean:Patrick has been involved with the construction industry since 1985 when he began his career with Associated Builders & Contractors.  After working for the National Association starting and supporting chapters, he became the president of the Virginia Chapter in September 1992.His career at ABC Virginia spans 29 years to date. The chapter now has offices and training centers in Dulles, Richmond and Norfolk. ABC Virginia is the industry leader in craft , safety and management training serving over 650 members in the Commonwealth.Where you can find Patrick Dean:Patrick Dean on LinkedIn Where you can find Joe WhiteConnect with Joe on LinkedIn======================Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies. Find AEU: amequity.com | Linkedin | Facebook

A supervisor’s ability to influence employees is more critical today than in the past. A product of credibility and respect, influence is an invaluable commodity gained through demonstrated actions and behaviors. In this episode, we highlight five things supervisors should avoid doing to prevent the loss of credibility with employees.View this episode on our website.About JoeAs Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.Where you can find JoeConnect with Joe on LinkedIn======================Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies. Find AEU: amequity.com | Linkedin | Facebook

Employees today want to be coached and led, not controlled and managed. For many supervisors, this means developing an entirely new set of skills. That is especially true in industries where command and control management practices exist. In this episode, we highlight five ways supervisors can effectively coach employees to improve performance. View this episode on our website.About JoeAs Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.Where you can find JoeConnect with Joe on LinkedIn======================Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies. Find AEU: amequity.com | Linkedin | Facebook