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HVAC Success Secrets: Revealed
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HVAC Success Secrets: Revealed

Author: Thaddeus Tondu & Evan Hoffman

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Welcome to HVAC Success Secrets: Revealed, a podcast dedicated to revealing the success secrets to create and unleash the ultimate HVAC business.

198 Episodes
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Live from the Any Hour Group, we were joined by Alyssa Briggs, one of the many key players that make Any Hour a success. Tune in to hear Alyssa's journey from CSR to CCR Manager and the transformative role of specialized roles in customer service. Here are 3 key takeaways:1. Embrace Technology and Specialization: As your business grows, leveraging technology and creating specialized roles play pivotal roles in enhancing efficiency and customer service.2. Invest in Training: Committing to regular and diverse training modes boosts team confidence and competence, paving the way for innovative problem-solving and growth.3. Focus on People: Prioritizing employee morale and interdepartmental support improves workplace culture and drives profitability through enhanced service delivery.This was a great conversation about your customer’s first point of contact, so you don’t want to miss it.Find AlyssaWebsite: https://anyhourservices.com/Join Our Group: https://www.facebook.com/groups/hvacrevealedPresented By On Purpose Media: https://www.onpurposemedia.ca/For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662Sponsored By:Chirp: https://chiirp.com/hssrElite Call: elitecall.netOn Purpose Media:  https://www.onpurposemedia.ca/
Check out our latest episode of HVAC Success Secrets: Revealed, where we hosted Kevin Van Orman, President of Business Development and Regional Manager for the Any Hour Group. He started out as a technician and worked his way up into the family business. He helped grow the HVAC division from $5 to $50 million.Kevin brings a unique perspective to the art of leadership, communication, and building a thriving work culture. Here's why you shouldn’t miss this episode:Leadership Development: Kevin’s transition from technician to President shows the power of growth and mentorship. His personal and professional evolution highlights the importance of nurturing leadership qualities at all levels within an organization.Communication is Key: From personality assessments to day-to-day interactions, understanding and leveraging communication styles can significantly enhance operational success and customer relationships.Employee-Centric Approach: With a focus on retention rates that outpace industry standards, Kevin underscores the importance of strategic hiring and fostering a supportive environment where employees can flourish.Don't miss this insightful episode of HVAC Revealed, where you can gather exclusive tips on how to practically apply these practices to your business or career for exceptional growth and a positive workplace.Find Kevin: E-mail: kevin@anyhour.comWebsite: https://anyhourservices.com/Join Our Group: https://www.facebook.com/groups/hvacrevealedPresented By On Purpose Media: https://www.onpurposemedia.ca/For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662Sponsored By:Chirp: https://chiirp.com/hssrElite Call: elitecall.netOn Purpose Media:  https://www.onpurposemedia.ca/
This week on HVAC Success Secrets: Revealed, we had the pleasure of hosting Rhonda Chaney, a seasoned expert in HVAC coaching and business development from BDR. With over a decade of industry experience, Rhonda shared invaluable insights on boosting HVAC business profits, improving team efficiency, and the pivotal role of coaching.3 Key Takeaways:Hands-On Training’s Impact: Rhonda emphasizes the significance of practical, hands-on training in the HVAC industry to ensure technicians and installers understand and excel at their tasks, surpassing theoretical knowledge.Client Relationships and Referral Rewards: Implementing appreciation like gift cards and heartfelt thank you notes for client referrals can significantly enhance long-term business relationships and loyalty.Profitability and Business Planning: Rhonda highlighted advanced strategies for maintaining profitability, such as regular reviews of pricing and financials, which can drive substantial improvement in net income.Whether you are an industry veteran or just getting started in HVAC, this episode is jam-packed with actionable lessons that will help lead your company toward rapid growth and sustainability. Listen to this educating episode as we explore the intersection of coaching and business expertise in the home service industry.Find Ronda :On The Web: https://www.bdrco.com/profit-launch/Via Email:  rondachaney@bdrco.comLinkedIn: www.linkedin.com/in/rondaechaneyJoin Our Group: https://www.facebook.com/groups/hvacrevealedPresented By On Purpose Media: https://www.onpurposemedia.ca/For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662Sponsored By: Chirp: https://chiirp.com/hssrElite Call: elitecall.netOn Purpose Media:  https://www.onpurposemedia.ca/
In our latest episode of HVAC Revealed, we sit down with Daniel Simon from Coast Pay, a fintech and fleet management pro. Daniel shares how bringing new tech into the home service industry can really shake things up and make them more modern.He discusses how smart payment tech can cut fuel costs by about 9-10% and save managers around 16 hours of work annually. Daniel also discusses common problems with managing fleets, like the misuse of company resources, and offers practical tech solutions to keep things running smoothly. Plus, he points out how moving to digital ways of working can not only make things easier but also attract younger, tech-minded folks to the industry.3 Key Takeaways:Technology as a Transformative Tool: Adoption in traditional industries like HVAC can drive substantial cost savings and efficiency.Preventing Resource Misuse: Implementing stringent controls and smart technologies can curb unethical practices, protecting business interests.Cultural Shift in Industry: Young entrepreneurs are key to driving change, showing a strong inclination towards integrating modern solutions in family-run businesses.Learn more about managing your fleet’s expenses and how Coast Pay can streamline your fleet and improve company culture. Find Daniel :On The Web: www.coastpay.comE-mail: shohini@coastpay.comLinkedIn: https://www.linkedin.com/company/coastpayTwitter: twitter.com/coastpaymentsJoin Our Group: https://www.facebook.com/groups/hvacrevealedPresented By On Purpose Media: https://www.onpurposemedia.ca/For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662Sponsored By: Chiirp: https://chiirp.com/hssrElite Call: https://elitecall.netOn Purpose Media: https://onpurposemedia.ca 
In our latest episode, Katy Waters, the marketing director at Dyess Air and Plumbing, joins Evan for an engaging conversation on HVAC marketing strategies, data analysis, and market trends. If you’re struggling with how to bring your marketing to the next level, this episode is for you.Here are 3 key takeaways:Data-Driven Decisions: Katy emphasizes the importance of leveraging data from platforms like ServiceTitan combined with market share analysis to tailor strategies for different markets, even within close geographical proximity.Marketing Channels: Discover the power of social media and direct mail for HVAC services. It's time to reassess your marketing efforts to better educate and connect with your customers.KPIs and ROI: Learn how conversion rates and ROI can redefine how you invest in your marketing activities, ensuring every dollar spent contributes to your company's growth.Don't miss Katy’s insights on how marketing for trades significantly differs from retail marketing – knowledge that's vital for any HVAC business looking to level up its marketing game!Find KatyWebsite: https://www.dyessair.com/E-Mail - k.waters@dyessair.comJoin Our Group: https://www.facebook.com/groups/hvacrevealedPresented By On Purpose Media: https://www.onpurposemedia.ca/For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662Sponsored By:Chiirp: https://chiirp.com/hssrElite Call: https://elitecall.netOn Purpose Media: https://onpurposemedia.ca 
Another great episode of HVAC Success Secrets: Revealed, this time with the amazing co-owner of Comfort Tech, Terri Wilkinson! Terri talked about her journey from working in the swimming pool industry to building an impressive HVAC company with her husband. Watch the full episode to learn important ways to give women in trades more power and create a thriving business culture.Key Takeaways: Empowering Diversity: Encouraging women to consider careers in HVAC can not only help balance the diversity of the workforce but also save them a lot of money by letting them avoid college debt while they learn.Culture Is Key: It's important to manage and monitor company culture actively. For the culture to thrive, people need to do more than trust management; they need to be involved in it personally.Never Stop Learning: The HVAC industry is always changing. For both business and personal growth, it's important to keep learning and get new training all the time.To learn more about Terri Wilkinson's strategies and how she has been successful in the HVAC industry, watch our entire conversation. This is a great resource for anyone who wants to improve their business and build a better workplace culture.Find Terri:On The Web: www.comforttech.caE-mail: greatservice@comforttech.caEGIA - www.egia.orgJoin Our Group: https://www.facebook.com/groups/hvacrevealedPresented By On Purpose Media: https://www.onpurposemedia.ca/For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662Sponsored By: Chiirp: https://chiirp.com/hssrElite Call: https://elitecall.netOn Purpose Media: https://onpurposemedia.ca 
Live from EPIC 2024 in Anaheim, CA, we welcomed Jordan Bowman to the table for an insightful conversation full of revelatory moments around leadership in the HVAC industry.Key Takeaways from our conversation:Embracing Change as Growth: Jordan reminds us that change, while challenging, is a stepping stone for personal and professional growth, especially when navigating the responsibilities of becoming the general manager of the AC Guy of Tampa Bay.Emotional Intelligence & Core Values: We explore the role of emotional intelligence in managing a team and aligning business core values with personal life principles, resulting in a more inspired work environment.Confronting Imposter Syndrome: Jordan shares their strategies to combat imposter syndrome through honest dialogue, highlighting the positive impact of facing challenges head-on.Listen to the full episode, in which Jordan discusses the processes of taking over a family-owned business, the subtle balance of work and family, and her journey to recognizing and leveraging her communication superpower.Find Jordan:On The Web: https://www.acguyoftampa.com/Facebook: https://www.facebook.com/theacguyoftampabayJoin Our Group: https://www.facebook.com/groups/hvacrevealedPresented By On Purpose Media: https://www.onpurposemedia.ca/For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662Sponsored By: Chiirp: https://chiirp.com/hssrElite Call: https://elitecall.netOn Purpose Media: https://onpurposemedia.ca
Welcome to another energy-packed episode of HVAC Revealed! This time, we're excited to share insights from Greg Gabler's remarkable journey as owner of Platinum Plumbing in Shreveport, Louisiana.Tune in to unravel the secrets behind setting and achieving extraordinary business goals.  From writing them down to reverse engineering success, Greg's story is a trove of inspiration and practical advice.Here are 3 key takeaways from this enlightening conversation:Realistic & Visible Goals: Learn the power of public commitment by displaying your ambitions where everyone can see. It's not just about the big dreams; personal goals like buying a new bed can fuel overall success. Overcoming Early Challenges: Greg openly shares his initial hurdles in sales, marketing, and understanding business mechanics. Absorb his experiences on why dedication and the right educational resources can pivot any business toward prosperity.Culture & Community: Discover the soul of business in prioritizing people. Greg's emphasis on creating a supportive work environment and the hosts' advocacy for industry collaboration holds the essence of collective triumph.Greg's entrepreneurial spirit, founded upon patience, learning, and a no-competition mindset, makes this episode a must-listen for anyone in the HVAC industry or anyone who seeks to lead with perseverance and integrity.Find Greg:On The Web: https://www.platinumplumbingsbc.com/Facebook: https://www.facebook.com/PlatinumPlumbingSBCJoin Our Group: https://www.facebook.com/groups/hvacrevealedPresented By On Purpose Media: https://www.onpurposemedia.ca/For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662Sponsored By: Chiirp: https://chiirp.com/hssrElite Call: https://elitecall.netOn Purpose Media: https://onpurposemedia.ca
Catch the latest HVAC Revealed episode where we kick back with Michael Johnson, an ex-US Air Force ace turned HVAC mogul. With two decades at the helm of AC Man Heating and Air Conditioning and as a success coach for the Conquer Program at HouseCall Pro, Michael’s got some killer insights to share.Here are 3 hot takes you won't want to miss:Brand Brilliance: Learn how rocking a strong, consistent brand can build trust and let you price like a boss.Pricing with Purpose: Find out why setting your prices based on value—not just the competition—can turbocharge your business growth.Genuine Connection: Get tips on checking in with your team and customers to create a vibe everyone loves.From military precision to mastering the HVAC market, we dive into leadership, marketing smarts, and more. Whether you're leading a crew or just want to cut through the market noise, this episode's packed with goodies.Tune in for a blast of wisdom from Michael—this is one you definitely don't want to miss!Find Michael :On The Web: fayettevillehvac.comFacebook:  https://www.facebook.com/michael.johnson2TikTok: @acmanheatingandairDigital E-Book - My Sales Elite: mysaleselite.comJoin Our Group: https://www.facebook.com/groups/hvacrevealedPresented By On Purpose Media: https://www.onpurposemedia.ca/For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662Sponsored By: Chiirp: https://chiirp.com/hssrElite Call: https://elitecall.netOn Purpose Media: https://onpurposemedia.ca 
We had a fantastic conversation with New York Times Bestselling Author and keynote speaker, Weldon Long. We delved into the importance of mindset, sales strategies, and creating success in the HVAC business. Here are three key takeaways from our enlightening discussion:1. The Power of Mindset: Weldon emphasized that mindset is crucial for success. He compared neural pathways in the brain to a highway system, where our thoughts run like cars. Changing our thinking can lead to different destinations, and it's essential to be mindful of the thoughts we're reinforcing.2. Sales Process is Key: Weldon highlighted the significance of having a strong sales process. He discussed the importance of valuing the sales process and emphasized the need to focus on every lead, nurture it, and capitalize on every opportunity.3. Specialization and Training: Weldon explained the importance of recognizing and leveraging individual strengths. He emphasized the need to let people excel at what they're good at and how attracting and retaining top-performing sales professionals or technicians can significantly contribute to business success.Weldon Long's insights shed light on the profound impact of mindset on business success. By recognizing and nurturing the power of mindset, businesses can pave the way for sustained growth, resilience, and innovation. Find Weldon:On The Web: https://weldonlong.com/YouTube: https://www.youtube.com/c/weldonlongFacebook: https://www.facebook.com/WeldonLong/Instagram: https://www.instagram.com/weldonlong/X: https://twitter.com/WeldonLongLinkedin: https://www.linkedin.com/in/weldonlong/Join Our Group: https://www.facebook.com/groups/hvacrevealedPresented By On Purpose Media: https://www.onpurposemedia.ca/For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662Sponsored By: Chiirp: https://chiirp.com/hssrElite Call: https://elitecall.netOn Purpose Media: https://onpurposemedia.ca
In the most recent episode, we had the pleasure of interviewing Jarod Smith, the mastermind behind Clog Busters drain cleaning and repair. In just a few years, Jarod has propelled his business to remarkable success and shares valuable secrets with fellow home service professionals. Here are three key takeaways from his episode:1. Investing in Growth: Jarod's incredible journey from starting the business with just one employee to envisioning a remarkable fleet of 50 trucks across multiple cities and states is a testament to the power of growth and strategic planning. His emphasis on building the Clog Busters Academy to train and equip employees is a refreshing approach to nurturing talent and ensuring top-notch service.2. Cultural Transformation: Jarod passionately advocates transforming his business's culture, reshaping the image of "dirty" drain cleaners, elevating their status through proper training, investment in equipment, and instilling a sense of pride in their work. His dedication to making people better every day is truly inspiring and underscores the importance of cultural alignment in achieving business success.3. Empowering Teams: Jarod's commitment to employee well-being and personal growth is a standout feature. From financial planning to training programs, he demonstrates a genuine care for the holistic development of his team, believing that empowering individuals fosters a collective spirit of excellence and contributes to the organization's overall success.Episodes like these remind us of the incredible stories and strategies within the HVAC industry. If you want to unleash your HVAC business's ultimate potential, this podcast episode is a must-listen!Find Jarod:On The Web: https://clogbustersdsm.com/Linkedin: https://www.linkedin.com/in/jarod-smith-49717749/Facebook: https://www.facebook.com/ClogBustersDrainCleaningandRepair/Join Our Group: https://www.facebook.com/groups/hvacrevealedPresented By On Purpose Media: https://www.onpurposemedia.ca/For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662Sponsored By: Chiirp: https://chiirp.com/hssrElite Call: https://elitecall.netOn Purpose Media: https://onpurposemedia.ca
What a great episode with the Expert of Experts,  Anton Martin from English Air, Inc. His 26 years of experience in the service industry brought a wealth of knowledge to our discussion, making this a must-listen for anyone in the home service industry who came from humble beginnings. Here are three takeaways from Anton's wisdom-packed episode: Diversity Drives Innovation: Anton highlighted the need for the HVAC field to hire people of color. By welcoming different kinds of people and encouraging community involvement in trade schools, we not only give underprivileged kids more power but also encourage new ideas that reflect the communities we serve.Efficiency in Technology: It was great to talk about Variable Refrigerant Volume (VRV) systems. These systems could change the way air conditioning works by using less energy and making people more comfortable by better-controlling humidity. Vision and Mentorship in Business: Making a clear vision statement and spending money on a mentor makes a huge difference. Anton's journey from being a business owner who could do everything on his own to becoming a mentor and leader shows how important it is to raise standards, learn from the best, and let others grow by delegating tasks and giving them power.Anyone in the home service industry who wants to improve their career or business should watch the whole episode. Anton shares his knowledge, business insights, and unique way of dealing with family and leadership. Learn more about EGIA - https://egia.org/ACHR Podcast - https://www.achrnews.com/media/podcasts/2904-achr-news-podcastFind Anton:On The Web: www.EnglishAirInc.comE-mail: service@EnglishAirInc.comJoin Our Group: https://www.facebook.com/groups/hvacrevealedPresented By On Purpose Media: https://www.onpurposemedia.ca/For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662Sponsored By: Chiirp: https://chiirp.com/hssrElite Call: https://elitecall.netOn Purpose Media: https://onpurposemedia.ca 
Are you looking to optimize your HVAC business outreach and nurture your customer database for better results? Look no further! In this episode of HVAC Revealed, Chris Badran, Co-Founder of RP One and Rocket Bookings, shared valuable insights on how to fill dispatch boards and effectively nurture your customer base.Key Takeaways from the Episode:Clear and concise messaging is crucial for text message marketing campaigns. The call to action should be transparent and easy to understand.Automation is key! Automating the sales funnel can significantly improve results, saving HVAC business owners valuable time and effort.Omnichannel marketing is effective. Utilizing multiple touchpoints, such as telemarketing, email, and SMS, can significantly enhance the success of outreach and lead nurturing.Check out the full episode of HVAC Revealed to learn more about Chris Badran's insights and to understand how RP One could benefit your HVAC business. Find Chris:On The Web: https://www.callrocketbookings.com/Linkedin: https://www.linkedin.com/in/chris-badran-07a529208/Join Our Group: https://www.facebook.com/groups/hvacrevealedPresented By On Purpose Media: https://www.onpurposemedia.ca/For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662Sponsored By: Chiirp: https://chiirp.com/hssrElite Call: https://elitecall.netOn Purpose Media: https://onpurposemedia.ca 
In our latest episode, we unpack the ins and outs of HVAC business success with the insightful Chris Hunter, a name synonymous with excellence in our field. From secret shopping tactics to the importance of mentorship, Chris leaves no stone unturned in explaining how to thrive in today's competitive HVAC landscape. Don't miss this in-depth conversation that will surely elevate your company's game!Key Takeaways:The Power of Systems:  Learn how consistency and training can make or break sales performance and customer satisfaction.Leadership & Planning: Discover Chris Hunter's insights on the significance of great leadership and meticulous planning to succeed even during tough economic times.Investing in People: Chris emphasizes the profound impact of investing in your team, from fair pay to meaningful work that aligns with company missions.Don’t forget to share your favorite insights from the episode with someone in your network who could benefit. Together, let's keep the knowledge flowing!Find Chris:On The Web: https://www.servicetitan.com/E-mail: chris@gotimesuccessgroup.comLinkedin: https://www.linkedin.com/in/hunterhvac/Facebook: https://www.facebook.com/ServiceTitanYouTube: https://www.youtube.com/user/servicetitanInstagram: https://www.instagram.com/servicetitan/Join Our Group: https://www.facebook.com/groups/hvacrevealedPresented By On Purpose Media: https://www.onpurposemedia.ca/For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662Sponsored By: Chiirp: https://chiirp.com/hssrElite Call: https://elitecall.netOn Purpose Media: https://onpurposemedia.ca 
In our latest episode, we sit down with Tom DeSantis, Redwood Services’ director of field sales, for an in-depth discussion filled with actionable insights. Whether you're a seasoned HVAC professional or just curious about the industry, you won't want to miss this!Key Takeaways:Data-Driven Decisions: Data isn't just numbers; it's the blueprint to your business's success. Learn how Tom's process for analyzing and tracking improves sales performance and operational efficiency.Strong Leadership Focus: Discover why Redwood stands out in the crowded HVAC space with their people-first partnership model. Tom shares the significance of preserving team culture post-acquisition for sustained growth.Premium Service Philosophy: Hear Tom's approach to ensuring top quality service at premium pricing. It's not just about convincing customers; it's about reminding your team of the value they deliver every day.Don't miss this revealing conversation on HVAC Success Secrets: Revealed!Find Tom :On The Web: https://redwoodservices.com/E-mail: tom@redwoodservices.comMobile: (914) 837-1293YouTube: https://www.youtube.com/@redwoodservices1910Instagram: https://www.instagram.com/redwood_servicesLinkedin: https://www.linkedin.com/company/redwood-services-llc/Join Our Group: https://www.facebook.com/groups/hvacrevealedPresented By On Purpose Media: https://www.onpurposemedia.ca/For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662Sponsored By: Chiirp: https://chiirp.com/hssrElite Call: https://elitecall.netOn Purpose Media: https://onpurposemedia.ca 
From the True Grit event in Memphis, we were lucky to catch Dustin Van Orman, President of Mergers and Acquisitions at the Any Hour Group. We discussed the workings of creating loyalty and trust with customers, the upcoming interactive event for HVAC professionals, and strategies for continuous business improvement even amidst challenging markets.3 Key Takeaways: Customer Education & Options—Understand the importance of providing service and educating your customers, and offering innovative equipment options that can elevate their experience and your business’s reputation.Continuous Training & Leadership Development - Dive into the company's comprehensive training strategies involving rigorous ride-along programs and perpetual weekly sessions, ensuring the technical team and managers are equipped to excel.Smart Marketing & Analytics - Recognize that astute marketing doesn't mean merely increasing spend but entails negotiating and understanding business metrics, and data to foster long-term relationships and growth.Listen to the full podcast for insights into creating a stellar service business that thrives on loyalty, innovation, and exceptional leadership.Find Dustin:On The Web: https://anyhourservices.com/E-Mail: dustin@anyhour.comPhone: 801-787-3546 Linkedin: https://www.linkedin.com/company/any-hour-services/Linkedin: https://www.linkedin.com/in/dustin-van-orman-26269184/Dustin’s Previous Episode: https://www.youtube.com/watch?v=tt3luO8v0ewJoin Our Group: https://www.facebook.com/groups/hvacrevealedPresented By On Purpose Media: https://www.onpurposemedia.ca/For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662Sponsored By: Chiirp: https://chiirp.com/hssrElite Call: https://elitecall.netOn Purpose Media: https://onpurposemedia.ca
At True Grit in Graceland, we had the pleasure of sitting down with marketing maven Brianna Skiffington. She shared a goldmine of insights on how KPIs, benchmarks, and transparency between marketing and operations can skyrocket your HVAC business's performance. She also discussed the launch of CXC and how this technology will change the way we do business.Three Key Takeaways Marketing Performance Metrics: The average ticket can be a game-changer in evaluating and enhancing your marketing strategies.Educating Customers: A well-informed customer reflects positively in your numbers - it's all about the sales process!Ad Dashboards & Job Type Analysis: Utilize advanced tools for precise revenue tracking and allocate your budget to the job types with the highest returns.Don't miss this episode filled with actionable advice that can take your business to the next level! Find Brianna:On The Web: https://www.cxc.ai/On The Web: https://freeagency.ai/Linkedin: https://www.linkedin.com/in/briskiffi/Linkedin: https://www.linkedin.com/company/cxc-aiFacebook: https://www.facebook.com/briskiffiJoin Our Group: https://www.facebook.com/groups/hvacrevealedPresented By On Purpose Media: https://www.onpurposemedia.ca/For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662Sponsored By: Chiirp: https://chiirp.com/hssrElite Call: https://elitecall.netOn Purpose Media: https://onpurposemedia.ca 
In our latest episode, Evan sat down with Brian McDermott, the mastermind behind Prostar Plumbing and Heating, to uncover the success secrets of the HVAC industry. Get ready to transform your business with insights that go beyond the conventional! Key Takeaways Providing Options: It's not about pushing a sale; it's about presenting solutions. Customers trust you more when they have choices, leading to better outcomes for everyone involved. Honest Solutions: Quality, reliability, and satisfaction are crucial. Ditch the "fixed, right or it's free" mantra and focus on tangible, long-lasting solutions that truly address your clients' needs.Ongoing Training: From role-playing to active fieldwork, structured training and consistent coaching ensure that your team knows not only the "what" but also the "why" behind every service offered. This elevates the customer experience and underlines the value your business provides.Tune in to uncover the secrets of creating an unstoppable HVAC business with Brian McDermott's expertise. Share this episode with your network to spread the wealth of knowledge!Find Brian:On The Web: https://prostarplumbing.ca/Linkedin: https://www.linkedin.com/in/brian-mcdermott-a21192195/Join Our Group: https://www.facebook.com/groups/hvacrevealedPresented By On Purpose Media: https://www.onpurposemedia.ca/For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662Sponsored By: Chiirp: https://chiirp.com/hssrElite Call: https://elitecall.netOn Purpose Media: https://onpurposemedia.ca 
In a truly eye-opening 200th episode of HVAC Revealed, we sat down with Amanda Triolo from CxC and Nathan Mandsager from Child Voice to discuss the profound impact of mission work and the integration of trades into the tapestry of global healing and community engagement.Here are 3 key takeaways from the episode:Global Perspective in Local Business: Engaging in mission work isn't just about what's accomplished overseas – it’s about the perspective it brings home, too. This conversation highlighted how tradecraft could be harnessed to effect real change locally and globally, bringing new depth to professions we may take for granted.Community & Vision: Our guests discussed the urgent need for companies to be mission-driven, emphasizing that corporate responsibility extends far beyond income statements. Grasshopper’s enthusiasm for supporting vocational tracks through Child Voice demonstrates the potential for trades to contribute to societal healing.Shared Human Experience: Nathan's storytelling, including the powerful narrative of Kasimi, a young refugee, not only illuminates the realities of those in conflict zones but also poignantly reminds us of our capacity for empathy and support. His experiences delivering aid underpin the importance of personal connections and recognizing our shared humanity.Take a moment to consider how you might integrate global awareness and mission-driven purpose into your professional endeavors. And if you're looking to be part of the solution, remember that you can support Child Voice's efforts through various forms of engagement and contributions. Dive deeper into our discussion by tuning into this milestone episode of HVAC Revealed.🔗 And please, share this message with at least one contact – let's amplify the message of hope and engagement within our networks!Find Amanda:On The Web: https://www.cxc.ai/Linkedin: https://www.linkedin.com/in/amanda-triolo-8989b851/Linkedin: https://www.linkedin.com/company/cxc-ai/Find Nathan:On The Web: https://childvoice.org/Linkedin: https://www.linkedin.com/in/nathan-mandsager-2603b13a/Linkedin: https://www.linkedin.com/company/childvoice-international/Facebook: https://www.facebook.com/childvoice/YouTube: https://www.youtube.com/user/childvoiceintlJoin Our Group: https://www.facebook.com/groups/hvacrevealedPresented By On Purpose Media: https://www.onpurposemedia.ca/For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662Sponsored By: Chiirp: https://chiirp.com/hssrElite Call: https://elitecall.netOn Purpose Media: https://onpurposemedia.ca
We had Uzair Ahmed on the podcast! He’s a partner at Cottonwood Automation, a digital operations agency that designs and implements digital tools and processes for HVAC companies!  We dove deep into the trenches of business metrics, recruitment strategies, and the indispensable role of automation in the HVAC industry. Listen in as Uzair shares a treasure trove of actionable advice applicable to HVAC businesses as to any service-based industry.Three key takeaways Metrics Matter: Don't wait for a perfect system to begin tracking your business metrics. Start tracking conversion rates, follow-up actions, and daily performance. A simple Excel spreadsheet can put you leagues ahead in terms of understanding and improving your operations.Culture & Recruitment: Your company's culture is your brand. Uzair highlighted the significance of being a "great place to work," not just to attract top talent through recruitment but also to strengthen referral programs. A positive work culture can even offset the need for higher salaries.Embrace Automation: Define your processes, then digitize and automate them for peak efficiency. Uzair specifically pointed to automating customer follow-ups and retention efforts, noting the importance of personalized text messages and emails to maintain a customer-focused approach.Tune in to HVAC Revealed for the full scoop on how Uzair Ahmed is revolutionizing the way HVAC businesses operate, and maybe pick up a few tips on how to supercharge your own operation. Remember, sharing knowledge is the engine of innovation and growth. Find Uzair :Book a Discovery Call Today!: https://www.cottonwoodautomation.com/E-mail: uzair@cottonwoodautomation.comLinkedin: https://www.linkedin.com/in/uzairahmed2/Linkedin: https://www.linkedin.com/company/cottonwoodautomate/Join Our Group: https://www.facebook.com/groups/hvacrevealedPresented By On Purpose Media: https://www.onpurposemedia.ca/For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662Sponsored By: Chiirp: https://chiirp.com/hssrElite Call: https://elitecall.netOn Purpose Media: https://onpurposemedia.ca  
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