Claim OwnershipIt's Settled: The Ametros Podcast
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© 2024 It's Settled: The Ametros Podcast
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What happens after a serious injury? Who do you turn to? Hear the authentic and inspirational stories of those injured at work or in an accident, their loved ones, and industry professionals. Our guests discuss their experiences living with a life-changing injury or their professional initiatives working towards making a difference within the insurance industry. Hosted by Andrea Mills, Chief Client Officer, and John Kane, MSCC, CMSP-F, Senior Vice President of Strategy for Ametros.
29 Episodes
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Send us a Text Message.What does it take to navigate the nuances of Durable Medical Equipment (DME) options and deliver the best fit for every patient? In this episode, we delve into the intricate world of DME support with industry experts, Edwin Hernandez, Chief Executive Officer and Tedd Thomas, Chief Revenue Officer of HealthBridge Medical. They uncover the essential steps involved in providing top-notch support for individuals with DME needs, including how to tailor unique equipment needs...
Send us a Text Message.Join us for a special edition podcast in honor of International Women's Day and Women's History Month, with our hosts from Ametros, Andrea Mills, Chief Client Officer and Melissa Coleman, Senior VP of Marketing leading the conversation. In this episode, they're joined by featured guests Carrie Barr, President at Verisk, and Kirsten Smyth, Chief Clinical Solutions Officer, at Best In Class MD (BICMD) for an insightful exploration into the unique experiences of women in t...
Send us a Text Message.In this compelling episode, Cadrien Livingston, Regional Safety Manager at Viterra and President of Kids' Chance of Nebraska, explores how tragedy can unexpectedly lead to opportunities for growth and transformation. She shares her personal experience with how Kids' Chance of America, a nonprofit organization dedicated to providing scholarships and support to children of workers who have been seriously or fatally injured, played a pivotal role in reshaping her life.With...
Send us a Text Message.Welcome to a pivotal 25th episode of "It's Settled," the Ametros Podcast. Today marks a significant transition as our host, Shawn Deane, former General Counsel and SVP of Risk Management and Compliance at Ametros, passes the reins to our new hosts, Andrea Mills, Chief Client Officer, and John Kane, SVP of Strategy at Ametros.In this episode, Shawn embraces change, expressing excitement for Andrea and John's direction, promising a fresh era of inspiration for our listene...
Send us a Text Message.Ever wondered how artificial intelligence is reshaping the landscape of workplaces everywhere? In this episode we’re taking a deep dive into Artificial Intelligence (AI) in the workplace with Solomon Kahn, a data science expert, Founder and CEO of Delivery Layer, and the captivating host of "The Data That Drives Revenue" podcast.In this episode, we explore the unique challenges faced by the insurance industry, often slow to adapt to new technological advances. Solomon s...
Send us a Text Message.Sometimes even the most challenging work comp legacy files often have surprisingly straightforward solutions. In this episode, we're joined by a true negotiation and resolution expert, Greg Gitter, President of Legacy Claims Solutions. Greg shares how Legacy Claims Solutions was founded and delves into his vast experiences, shedding light on the power of simplicity when dealing with even the most complex and catastrophic cases.The key takeaway? Recognizing and addressin...
Send us a Text Message.In this remarkable episode, we welcome Linda J. McCoy, a devoted mother and caregiver for her son Darien Smith, an Ametros member, who defied the odds after a severe head injury at work left him facing the most critical brain stroke imaginable. Linda's story is one of love, faith, and the unshakeable belief in the power of never giving up.Linda shares her profoundly moving experiences as she advocated for her son's care when medical professionals told her to prepare for...
Send us a Text Message.Join us for a deeply moving episode as we sit down with Patrizia Cassaniti, a courageous woman who transformed personal tragedy into a powerful force for change. Through the Touched by Christopher Foundation, Patrizia honors her beloved son, Christopher, whose life was tragically lost in a jobsite scaffold collapse in Sydney, Australia.In a candid conversation, Patrizia shares the profound impact of losing Christopher and the grief that followed. From this dark place, a...
Send us a Text Message.In honor of Mental Health Awareness month, we want to highlight a topic that often gets overlooked but has significant implications for both injured individuals and workers' compensation professionals alike: mental health in work comp claims. We explore best practices for addressing an injured individual's mental health, and how it can positively impact the resolution of their claim.Dr. Les Kertay, PhD, ABPP, FIAIME, a clinical psychologist with over 45 years of clinica...
Send us a Text Message.Imagine living in a world where your home and vehicle are not designed to suit your physical needs. For those who have experienced catastrophic injuries or motor disabilities, adapting living spaces and medical need customizations can be necessary to create comfort and ease in everyday life, allowing for full functionality and independence. Meet Deborah Castellucci, RN MPA CLNC - a nurse-turned-entrepreneur on a mission to make a difference in the lives of injured ...
Send us a Text Message.Navigating a workers’ compensation or liability claim is tough: physical injuries are just one part of an individual’s experience. Many individuals struggle with mental health issues such as frustration or low self-esteem after not being able to contribute to their household, but lack an adequate support system to help them cope. Additionally, mental health is a delicate and often misunderstood topic, leading many to feel isolated or ashamed of their feelings. In t...
Send us a Text Message.After a serious injury, many individuals need more than just physical rehabilitation - they often require extensive mental health support and help rediscovering activities that give them joy. Recovery is both an emotional and physical journey requiring patience, dedication, resilience and understanding.After being paralyzed in a vehicle collision, Eamon O'Regan, an Ametros member, refused to let his injury keep him from achieving his dreams. Drawing on the strength of s...
Send us a Text Message.There are many different facets of workers’ compensation that all play a critical role in helping support employers and injured individuals after a work comp claim is filed. Some in the industry asked - what could you accomplish if you had a complete understanding of every role in the workers’ compensation system and how they operate? For the first time in the history of work comp, a comprehensive program, WorkCompCollege, is being launched to provide a broad and deep u...
Send us a Text Message.If you have the experience and skills but are still asking yourself, “Am I ready? Am I qualified enough for the requirements of this job?,” you may have preconceived notions or fixed views holding you back from your goals. In this episode, Danielle Lisenbey, CEO of MedRisk, shares how her personal experiences in work comp and mentors throughout her career helped her become the successful female leader she is today. Danielle shares her insights on challenging fixed...
Send us a Text Message.Recovery is an important part of returning to work after a serious work injury. The ideal outcome for a workers' compensation claim is to help an individual fully recover from their injury and help them safely return to work. But what is involved with facilitating that healing process and recovery? Both physical and mental recovery is involved for an individual to fully return to work and have the confidence to perform again in their occupation. In our latest podca...
Send us a Text Message.Jason Schechterle's career choice as a patrol officer had serious risks, but he never thought he’d experience what occurred to him one night in 2001. Jason took an emergency call that would forever change his life. While he was on his way trying to clear an intersection, a taxi cab travelling over 100mph crashed into the rear of his patrol car. Upon impact, his car burst into flames while he was still trapped inside causing severe burns over 40% of his body and forever ...
Send us a Text Message.With millions of U.S. workplace injuries and illnesses reported by the Bureau of Labor Statistics (BLS) each year, there is no doubt workplace injuries are common. However, the average employee is not prepared for an injury and they often feel vulnerable navigating the work comp system. Practicing empathy and clearly breaking down what’s needed to support injured individuals to receive all the benefits they are entitled to after a workplace injury is critical. So, what ...
Send us a Text Message.How did work comp become such a misunderstood system and underrated career? When its sole purpose is to help those who are injured after a workplace accident, why do we find ourselves overcoming many of the negative stigmas surrounding this system today? Even one of the most famous modern-day cartoons, SpongeBob, aired an episode where an injured worker leverages a workplace accident as an opportunity to ‘blackmail’ the employer (The Krusty Krab in this case).People oft...
Send us a Text Message.Imagine landing the career of your dreams, but then having it catastrophically change your life. Dave Repsher, an Ametros Member, landed a career as a flight nurse and it was everything he had dreamt it would be. But one day during a public relations event, as Dave was sitting in the rear seat of a Flight for Life helicopter, he suffered from a catastrophic collision that left him disfigured and with burns over 90% of his body. Throughout his ongoing recovery...
Send us a Text Message.How can individuals manage their pain without being prescribed opioids? What role do our brains play with pain management? For this episode, Mark Pew, also known as the RxProfessor, speaks to improving wellness in workers’ compensation. Mark shares how his unique professional background in software and programming paved the way for his calling as a passionate educator and agent of positive change. He discusses the effectiveness of alternative treatment modalities, ...
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