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Get valuable insights from industry experts and key stakeholders in the market on The Future of Retail in Asia amidst post-pandemic recovery and the rise of e-commerce. Join Aimazing’s CEO and Head of Marketing, Jun and Imran, as they explore the dynamic world of retail and solutions. Powered by Aimazing, The Future of Retail Asia gives you a glimpse into the foreseeable future of retail and the tools and solutions the industry needs to be equipped with to deal with the challenges that are thrown its way.
18 Episodes
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Digital payments have seen unprecedented growth in the past years, entirely shifting consumer habits - most barely even still need a physical wallet when we leave the house these days! Along with this trend, we see the rise of a new form of digital payment - the Buy Now Pay Later (BNPL) service, which is taking retail by storm globally. In this episode of The Future Of Retail Asia Podcast, we get to hear from Jeremy Wong, Head of Strategic Partnerships at Atome, a leading BNPL provider. Jeremy discusses what BNPL is, and how the rise of BNPL will revolutionize the industry as well as consumers’ purchasing behavior.Download our whitepaper at Aimazing Whitepaper 2022Schedule a demo with us and see how you can unlock the full potential of your retail data at aimazing.coFind us on LinkedIn at AimazingFollow Jun, our host, and CEO, for deeper insights into the industry at Jun Ting
It is no secret that digital technologies have shaken up the entire retail industry since the pandemic, and retailers have had to scramble to adapt to these changing trends. In this episode of The Future Of Retail Asia Podcast, we invited Keith Chen, General Manager of Fave Singapore (and undoubtedly an expert on the topic of digital!) on the show to talk about the technologies that have penetrated the retail ecosystem. Keith shares his knowledge and experience of both running an offline business and also understanding retail O2O strategies and shares how merchants can rightly leverage on them to achieve sustainable growth in the new normal.Download our whitepaper at Aimazing Whitepaper 2022Schedule a demo with us and see how you can unlock the full potential of your retail data at aimazing.coFind us on LinkedIn at AimazingFollow Jun, our host, and CEO, for deeper insights into the industry at Jun Ting
This week, we have a very special guest on The Future Of Retail Asia Podcast, and he is none other than Chris Fong, CEO of M2Cash, and a partner of Aimazing in the Philippines! Chris brings incredible insights from his rich experience working with multiple huge malls and retailers in the Philippines. In this episode, Chris expounds on the ways that consumer expectations have shifted as a result of Covid, and how malls and retailers can remain competitive and stay atop these expectations. Chris also brings in specific use cases and case studies that have seen massive success in the Philippines market, using them as an exemplar of how technology can truly supercharge a mall or retailer’s promotional strategies.Aimazing is the trusted platform for retail analytics that enables mall management, brands, and retail businesses to complete the elusive retail data map for superior business insights. Download our whitepaper at Aimazing Whitepaper 2022Schedule a demo with us and see how you can unlock the full potential of your retail data at aimazing.coFind us on LinkedIn at AimazingFollow Jun, our host, and CEO, for deeper insights into the industry at Jun Ting
In this episode of The Future Of Retail Asia Podcast, we are joined by Helen Lam, Global Lead of Urbanisation Practice & Head of Innovation (Asia) at Lendlease, bringing her unique perspective from her wealth of experience managing retail developments in both Singapore and Australia. This episode with Helen goes deep into the discussions of how the retail future will look like, marrying the physical and digital space to create the most delightful customer experience for shoppers, and how retailers can leverage on the technologies available to enable this. Aimazing is the trusted platform for retail analytics that enables mall management, brands and retail businesses to complete the elusive retail data map for superior business insights. Download our whitepaper at aimazing.coSchedule a demo with us and see how you can unlock the full potential of your retail data at aimazing.coFind us on LinkedIn at AimazingFollow Jun, our host and CEO, for deeper insights into the industry at Jun Ting
As we step into 2022, we look back at our past episodes and draw out the nuggets of insights from our esteemed guests, compiling them into one special summary episode. This collection features the most memorable quotes from these guests, which combined offer a picture of the retail landscape in 2021 as a whole, as well as emerging retail trends to watch in 2022.Download our whitepaper at aimazing.coSchedule a demo with us and see how you can unlock the full potential of your retail data at aimazing.coFind us on LinkedIn at AimazingFollow Jun, our host and CEO, for deeper insights into the industry at Jun Ting
April Koh, Director of TPM Outdoor and Managing Director of The Perfect Media Group, joins Jun and Imran on this episode of The Future of Retail Asia. She brings a different perspective to the retail industry, as a vendor outside the immediate physical marketplace. She shares how retailers and mall management teams can intercept the customers at the final stages, or last mile of the shopping journey, and brings about the opportunity that everybody in the mall, both the merchants and the mall management, can find a way to retain the customers in the mall, although they have a specific purpose in mind going there. She also touches on viral campaigns surrounding malls and what sort of data would help marketers in the retail industry better target their audiences.Aimazing is the trusted platform for retail analytics that enables mall management, brands and retail businesses to complete the elusive retail data map for superior business insights. Download our whitepaper at aimazing.coSchedule a demo with us and see how you can unlock the full potential of your retail data at aimazing.coFind us on LinkedIn at AimazingFollow Jun, our host and CEO, for deeper insights into the industry at Jun Ting
In this episode of The Future of Retail Asia, Ethan Hsu, Head of Retail at Knight Frank Singapore, joins Jun and Imran in the studio to talk about some of the intricate details of making a mall future ready. With his experience in retail, property and even academics, Ethan shares that types of data that mall management teams and retailers should be looking at to not just attract customers to them, but also to grow the brand loyalty. Aimazing is the trusted platform for retail analytics that enables mall management, brands and retail businesses to complete the elusive retail data map for superior business insights. Download our whitepaper at aimazing.coSchedule a demo with us and see how you can unlock the full potential of your retail data at aimazing.coFind us on LinkedIn at AimazingFollow Jun, our host and CEO, for deeper insights into the industry at Jun Ting
Hailing from Malaysia, Loo Hoey Theen is the General Manager of Marketing and Business Innovation in Sunway Malls, one of the leading mall operators in Malaysia. In this episode of The Future of Retail Asia Podcast, she shares with Jun and Imran her experience in managing 7 physical malls and what they term their recently opened 8th mall, Sunway eMall. She discusses the reopening of malls in the country, steps taken to ensure people come back to the mall, with a focus on both safety concerns and phygital experiences. Aimazing is the trusted platform for retail analytics that enables mall management, brands and retail businesses to complete the elusive retail data map for superior business insights. Download our whitepaper at aimazing.coSchedule a demo with us and see how you can unlock the full potential of your retail data at aimazing.coFind us on LinkedIn at AimazingFollow Jun, our host and CEO, for deeper insights into the industry at Jun Ting
Siti Fairuz Mahfud is the Head of Digital Transformation Office at the Singapore Malay Chamber of Commerce and Industry (SMCCI). She shares with Jun and Imran on The Future of Retail Asia Podcast about her experiences with helping merchants and businesses going digital. She also touched on some of the campaigns she carried out with merchants in the Kampong Glam area, namely the Go Makan at Kampong Glam campaign and the recent Ramadan Online Bazaar. Jun, Imran, and Fai also bounced ideas surrounding how a digital precinct might look and what the Chamber might need to enable that.Aimazing is the trusted platform for retail analytics that enables mall management, brands and retail businesses to complete the elusive retail data map for superior business insights. Download our whitepaper at aimazing.coSchedule a demo with us and see how you can unlock the full potential of your retail data at aimazing.coFind us on LinkedIn at AimazingFollow Jun, our host and CEO, for deeper insights into the industry at Jun Ting
In this episode of The Future of Retail Asia Podcast, Madalene See shares her insights with Jun and Imran, tapping on her nearly 20 years of experience working with retailers in the malls. She has worked with brands such as Adidas, Nokia, Motorola, HP, and most recently Bose. In this episode, she discusses the importance of sharing data insights between retailers and mall management to have better, customised campaigns with the consumer as the focus. This will eventually lead to better ROI for both retailers and malls, with consumers getting a better experience as well.Aimazing is the trusted platform for retail analytics that enables mall management, brands and retail businesses to complete the elusive retail data map for superior business insights. Download our whitepaper at aimazing.coSchedule a demo with us and see how you can unlock the full potential of your retail data at aimazing.coFind us on LinkedIn at AimazingFollow Jun, our host and CEO, for deeper insights into the industry at Jun Ting
Joining Jun and Imran on this episode of The Future of Retail Asia Podcast are Penny Ong and Stephen Lim from Malaysia. Penny has over 20 years of experience in the Property, Real Estate and Retail Industry in Malaysia doing branding and marketing, and is currently the Founder of her company, Plow Brandology. Stephen is the current Managing Director of HyperQB, and his focus is driving digital transformation in business and making customer data unified. Both are partners and are working to bring the Malaysia retail industry into the future. They share about the importance of a mobile-first approach, O2O strategies, and the overall outlook of retail in Malaysia.Aimazing is the trusted platform for retail analytics that enables mall management, brands and retail businesses to complete the elusive retail data map for superior business insights. Download our whitepaper at aimazing.coSchedule a demo with us and see how you can unlock the full potential of your retail data at aimazing.coFind us on LinkedIn at AimazingFollow Jun, our host and CEO, for deeper insights into the industry at Jun Ting
Dominic Chew, founder of Hatch Idea Lab, joins The Future of Retail Asia Podcast and shares about using design innovation and thinking to bring back desirability into the physical marketplaces. With over 20 years of experience in branding and marketing and CFLD International, Frasers Property, and City Development Limited, he brings across the importance of the customer, and how malls should tailor to their preferences using strategies such as retargeting and preference management.Aimazing is the trusted platform for retail analytics that enables mall management, brands and retail businesses to complete the elusive retail data map for superior business insights. Download our whitepaper at aimazing.coSchedule a demo with us and see how you can unlock the full potential of your retail data at aimazing.coFind us on LinkedIn at AimazingFollow Jun, our host and CEO, for deeper insights into the industry at Jun Ting
Darren Chin, Country Head of Malaysia from Aimazing, shares with Jun and Imran about the happenings in Malaysia, how the retail situation in the country is developing, and what malls and retailers are doing to adapt to the pandemic. He taps on his prior experience of working with Point-of-Sales systems and online marketing to capitalise on data to move the whole retail industry forward. Aimazing is the trusted platform for retail analytics that enables mall management, brands and retail businesses to complete the elusive retail data map for superior business insights. Download our whitepaper at aimazing.coSchedule a demo with us and see how you can unlock the full potential of your retail data at aimazing.coFind us on LinkedIn at AimazingFollow Jun, our host and CEO, for deeper insights into the industry at Jun Ting
The Group CEO of USEN Southeast Asia, Jerry Chen, joins this episode of the Future of Retail Asia. He shares his experience with Jun and Imran of having to grow his business from the ground up to the one today that provides the full sensory experience in the retail sector. Jerry also conveys the importance of collecting data, crafting relevant hypotheses, and conducting appropriate tests to further enhance the customer experience through the senses.Aimazing is the trusted platform for retail analytics that enables mall management, brands and retail businesses to complete the elusive retail data map for superior business insights. Download our whitepaper at aimazing.coSchedule a demo with us and see how you can unlock the full potential of your retail data at aimazing.coFind us on LinkedIn at AimazingFollow Jun, our host and CEO, for deeper insights into the industry at Jun Ting
Prantik Mazumdar, Managing Director of CXM Group from dentsu international, shares how data can be used to drive the overall customer experience in the mall. With his background as a marketer and investor, Prantik talks about the recent history of marketing in the retail industry, the steps needed to take for malls to utilise an omni-channel strategy, and even dispenses tips for entrepreneurs on growing their startups.Aimazing is the trusted platform for retail analytics that enables mall management, brands and retail businesses to complete the elusive retail data map for superior business insights. Download our whitepaper at aimazing.coSchedule a demo with us and see how you can unlock the full potential of your retail data at aimazing.coFind us on LinkedIn at AimazingFollow Jun, our host and CEO, for deeper insights into the industry at Jun Ting
Ivan Loh, Head of Customer Success and Advisory, BI Solutions APAC from JLL Technologies, speaks on the importance of utilising data to drive change and keep up in the dynamic retail industry. In this episode, Jun, Imran, and Ivan delve into the complexities that surround the industry and discuss how data can be used meaningfully to mitigate these challenges.Aimazing is the trusted platform for retail analytics that enables mall management, brands and retail businesses to complete the elusive retail data map for superior business insights. Download our whitepaper at aimazing.coSchedule a demo with us and see how you can unlock the full potential of your retail data at aimazing.coFind us on LinkedIn at AimazingFollow Jun, our host and CEO, for deeper insights into the industry at Jun Ting
Lim Ming Yan, the chairman of the Singapore Business Federation, discusses using data-driven approaches to drive win-win solutions for both mall tenants and landlords. Join Jun and Imran as they host a meaningful discussion with Ming Yan and explore the key concerns that surround adopting these data-driven solutions in the offline marketplace.Aimazing is the trusted platform for retail analytics that enables mall management, brands and retail businesses to complete the elusive retail data map for superior business insights. Download our whitepaper to find out how you can unlock the full potential of your retail data at aimazing.co Find us on LinkedIn at AimazingFollow Jun, our host and CEO, for deeper insights into the industry at Jun Ting
Join our hosts, Jun and Imran, as they take you through Aimazing’s motivation behind creating The Future of Retail Asia, our retail solutions, and get a sneak peek into what the show has in store for our listeners. Aimazing is the trusted platform for retail analytics that enables mall management, brands and retail businesses to complete the elusive retail data map for superior business insights. Schedule a demo with us and see how you can unlock the full potential of your retail data at aimazing.co Find us on LinkedIn at AimazingFollow Jun, our host and CEO, for deeper insights into the industry at Jun Ting
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