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"Compassion & Courage" is a healthcare podcast hosted by professional speaker, Marcus Engel, and his wife, Marvelyne aka The Hotness.
This podcast includes conversations on the leadership topics, we all need: resiliency, finding compassion for ourselves and others, and healthcare trends. There are lots of interviews with docs, nurses, experts, patients, and folks in the field up to their ears doing the work… and finding the balance.
Marcus is a speaker, consultant, professor, and the author of “The Other End of the Stethoscope” and “I’m Here: Compassionate Communication in Patient Care,” two texts that are often used by hospitals and nursing schools.
"Compassion & Courage: Conversations in Healthcare" is a Marcus Engel podcast and the views expressed are entirely his own.
175 Episodes
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In this episode of Compassion and Courage, Marcus Engel talks about the release of his book The Other End of the Stethoscope on Audible! He shares this big announcement and the innovative use of AI for voice cloning, which allowed him to create an audiobook without the extensive time commitment typically required for someone with a visual impairment. Get your copy today! Resources for you: More communication tips and resources for how to cultivate compassion: https://marcusengel.com/fr...
In this episode of Compassion and Courage, Marcus Engel speaks with Rachel Phelps, DNP, about her journey in nursing, the importance of compassionate communication, and the role of mentorship in healthcare. They discuss the integration of technology in nursing education, personal stories that shape their perspectives, and the significance of giving back to the community. Rachel shares her experiences as a nursing educator and the impact of her adopted son on her life, emphasizing the need for...
164 – Finding an Abundant Mindset In this episode of Compassion and Courage, Marcus and Marvelyne discuss the concept of scarcity mindset and how to overcome it. They explore the importance of shifting to an abundant mindset, engaging in appreciative conversations, reducing social media consumption, the joy of giving, and learning from losses. The conversation emphasizes personal growth, self-awareness, and the power of connection in overcoming fear and limitations. Resources for...
In this episode of Compassion and Courage, Marcus speaks with Ryan Sheridan, a physician assistant specializing in cardiothoracic surgery. They discuss Ryan's journey into the medical field, the importance of compassionate communication in healthcare, and the flexibility of a PA's role. Ryan shares insights on how to practice compassion with patients, especially in post-operative care, and the significance of honesty when communicating both good and bad outcomes. Come listen to Ryan’s experie...
162 – Farewells and New Beginnings On this episode of Compassion & Courage, Marcus and The Hotness share the emotional announcement about the Engel pack. At the beginning of January, Marcus and The Hotness began the journey of transitioning from James to his newest seeing-eye dog, Winter! They discuss the challenges and joys of this change, including the training process, bonding with Winter, and Winter’s first public appearance. This episode highlights the importance of compassiona...
In today’s episode of Compassion & Courage, Marcus Engel speaks with Angie Osborn, a psychiatric mental health nurse practitioner, discussing her journey in mental health, the importance of compassionate communication, and the need for integrated care. They explore the impact of mentorship, the stigma surrounding mental health, and the significance of active listening in supporting others. Angie shares her insights on managing emotional triggers and emphasizes the importance of kindness a...
Marcus Tells the Story of Jennifer and “I’m Here.” He shares the three ways that are best able to help cultivate more compassion and be more present. Marcus gives two definitions for compassion and challenges us to try practicing non-judgement, especially with ourselves. If you’ve ever been touched by the story of Marcus and Jennifer in the emergency room, this episode is a must listen. Key Topics: 00:19 - Welcome and background. Marcus talks about his story and&nb...
In today’s episode of Compassion & Courage, Marcus Engel speaks with Dr. Rachel Spalding, a nurse executive and consultant, about her journey in nursing, the importance of compassionate care, and the role of advocacy in healthcare. Rachel shares her experiences transitioning from bedside nursing to leadership, the impact of mentorship, and the significance of professional organizations in empowering nurses. We discuss the evolving role of virtual nursing and its impact on patient ca...
In today’s episode of Compassion & Courage, Marcus Engel speaks with Nikki Helms DNP, MBA, RN, CCRN-K, a dedicated nurse and patient experience leader. They discuss Nikki's journey into nursing, the importance of compassionate care, and the impact of personal experiences on her career. The conversation delves into leadership in healthcare, the significance of vulnerability and trust for leaders. Nikki emphasizes the need for kindness and human connection in healthcare, sharing her insight...
On this episode of Compassion & Courage, Marcus and The Hotness delve into the concept of self-sabotage, exploring its various forms and how it impacts mental health, relationships, and personal growth. They discuss behaviors such as perfectionism, avoidance, rebellion, imposter syndrome, overthinking, and martyrdom, providing insights and strategies for recognizing and overcoming these self-destructive patterns. Come tune in to this two-part episode if you want to get out of you own way!...
In today’s episode of Compassion & Courage, Marcus Engel and Laurie Smith talk about Laurie’s journey in healthcare, her inspirations, and the importance of leadership and belonging in teams. They discuss Laurie's experiences as a nurse, her transition into leadership roles, and the impact of coaching on team dynamics. The conversation also touches on the significance of the Magnet designation in healthcare and the value of emotional intelligence in fostering a culture of belonging. Lauri...
On this episode of Compassion & Courage, Marcus and The Hotness delve into the concept of self-sabotage, exploring its various forms and how it impacts mental health, relationships, and personal growth. They discuss behaviors such as perfectionism, avoidance, rebellion, imposter syndrome, overthinking, and martyrdom, providing insights and strategies for recognizing and overcoming these self-destructive patterns. Come tune in to this two-part episode if you want to get out of you own way!...
In today’s episode of Compassion & Courage, Marcus Engel speaks with Jenn Johnson, RN, about the importance of compassionate communication in nursing. Jenn highlights the significance of nursing intuition, and how it can positively impact patient care and outcomes. The conversation also touches on the challenges of burnout in nursing and the importance of peer support. Come listen in as today’s episode hits on many topics around both these expert’s work and life passion. Jenn's upc...
In today’s episode of Compassion & Courage, Dr. Tiffany Pankow, Chief of Caregiver Wellness and Patient Experience at Honor Health, discusses her role in promoting the well-being of clinicians and its impact on patient outcomes. Specifically, Dr. Pankow highlights the concept of Blue Zones, areas around the world where people live long and healthy lives, and how communities can adopt the principles of Blue Zones to improve well-being. She emphasizes the significance of relationships, purp...
In today’s episode of Compassion & Courage, Jim Schamadan, M.D., a 96-year-old doctor, shares his incredible life experiences and insights in this conversation. From enlisting in the military at 17 to becoming a doctor, surviving a kidnapping, and working in longevity research, Dr. Schamadan's journey is filled with bravery and compassion. He emphasizes the importance of family, second chances, and taking care of nurses. The conversation also touches on the Janet Schamadan nursing event, ...
On this episode of Compassion & Courage, Marcus and Marvelyne discuss burnout in healthcare, focusing on its causes, signs, and prevention. They highlight the importance of recognizing burnout early and taking steps to prevent it. The episode provides practical tips for preventing burnout, such as getting enough rest, exercising, eating well, asking for help, taking breaks, and seeking training. They emphasize the value of narrative medicine and narrative nursing in addressing burnout and...
In today’s episode of Compassion & Courage, Marcus invites Dr. Kathy Reeves to discuss the importance of humanism in healthcare and the work of the Gold Foundation in promoting compassionate care. She highlights the need for trust, dignity, and compassion in healthcare and shares her experiences and insights on addressing health disparities and creating meaningful connections with patients. Don’t miss this great deep dive into what it means to be a patient focuses provider! Key Mom...
On this episode of Compassion & Courage, Marcus and Marvelyne discuss the importance of showing appreciation in healthcare and beyond. They reflect on Marcus' snake bite incident and express gratitude for the support they received over the past year. They explore the benefits of showing appreciation, such as staff engagement, retention, and preventing burnout. They provide various ways to show appreciation, including giving gifts, writing notes of appreciation, offering verbal compliments...
In today’s episode of Compassion & Courage, Marcus invites Dr. Carolyn Ward to talk about the future of the healthcare information and patient centered care. Come listen to Dr. Ward highlight the importance of the human touch in healthcare and how people are irreplaceable in care giving and being present. Don’t forget to be present and just because you are in the room doesn’t mean you are present. Key Moments: 00:00 – Introduction 00:44 – Dr. Carolyn Ward talks a little about herse...
In this episode of Compassion & Courage, Marcus and Marvelyne discuss Disability Pride Month and the importance of inclusivity and equal rights for individuals with disabilities. They share personal experiences and provide tips on how to interact respectfully with people with disabilities. The conversation emphasizes the need for compassion, active listening, and understanding. Marcus and Marvelyne also highlight the impact of the Americans with Disabilities Act (ADA) in improving accessi...
In today’s episode of Compassion & Courage, Lisa Terry and Marcus talk about the importance of ethical leadership and keeping up-to-date with regulatory compliance and leading practices. The two highlight that we are all responsible for the energy we bring and leadership begins person to person and the compassion can come in the form of reflection and action for the next person even if you fail in the moment. Key Moments: 00:00 Introduction and Background03:02 Transitioning from Law...
In this episode of Compassion & Courage, Marcus and Marvelyne explore the definition of patient-centered care as providing care that is respectful of an individual patient and their preferences, needs, and values. They emphasize the importance of seeing the patient as an individual and not just as a diagnosis or a room number. Come listen to the argument from a patient’s perspective and the lasting effect respect can have on a patient’s life. Key Moments 00:00 - Introduction01:25 - Teach...
In this episode, Marcus is joined by Bill Doherty, the founder of International Conference Development (IDC), which helps organize impactful conferences for healthcare professionals. Highlighting how being a caregiver to his mother made him realize the healthcare system needs to improve, Bill outlines his mission to transform the patient experience by delivering impactful conferences. He also discusses how he is making an impact with ICD by exploring topics such as patient experience, physici...
Ever wondered how a blind guy can use a computer? Marcus shows us the technology behind the screen on this episode of Compassion & Courage! Technology and a whole lot of people-made it possible for him to narrate his own book for Audible and the entire accessibility community. Come tune-in as we dive into the challenges and heroes who worked together to help us launch I’m Here as an Audible book! Resources for you: More communication tips and resources for how to cultivate compassi...
In celebration of National Nurses Week, Marcus is joined by Heather Schimmers who shares the launch of Emplify Health, insights into her career as a nurse, and role as a leader. Todays topics include; what brought Heather into nursing, her leadership style, and a spotlight on those who have helped her along the way. Join us in celebrating nurse leaders and making an impact at all levels. Key Moments: 00:00 – Introductions01:47 – Heather Schimmers announces their bigger merger and launch...
Patient Experience Week provides an opportunity to celebrate those who have made a positive impact on patient experience, in this episode, we shine a spotlight on Nicole Cable. Fanatical about process improvement, Nicole delves into her own experiences as a patient and the importance of finding a trusted care provider, even if that requires driving three counties over! She also shares what she thinks is going to be revolutionary in the patient experience movement. Key Moments: 00:00 –...
Dealing with trauma and secondary trauma is a challenge most people face in their daily lives. But what do we do about it? How can we live healthy lives when we are exposed to trauma and stress consistently. In this episode of Compassion & Courage, Marcus and Marvelyne talk about understanding when your trauma burden is too much and it’s time to get help. Come listen as we share practical insights to help you recognize your level of trauma, how to then practice self-care, and then h...
In this episode, Marcus is joined by Jill Semau, Director Medical Assisting at State Fair Community College, and Rachel Clifford, Clinical Coordinator Medical Assisting at State Fair Community College. Listen as they emphasize the importance of integrating medical care and support while sharing incredible stories that shine a light on how redemption and compassion reveal themselves in light of loss. Jill and Rachel explain the duties of a medical assistant and outline the differences between ...
Secondary or Vicarious Trauma. This is something you’ve probably experienced, even if you’ve never heard of it. Being exposed regularly to other people suffering can cause trauma in the caregiver or witnesser. That sounds like most healthcare professionals. Join Marcus and Marvelyne for a conversation on this often-overlooked experience and most importantly, ways to handle it. Resources for you: More communication tips and resources for how to cultivate compassion: https://marcusengel....
In this episode, Marcus is joined by nurses and educators Sarah Grenon, DNP, RN and Carrie Hill, PhD, RN, CNE, CPN to discuss how they used one of Marcus' books to incorporate teaching, compassion, and kindness into students' education during the COVID-19 pandemic. They explain how the book humbled students and highlighted the most important aspects of healthcare. Carrie and Sarah also share their personal experiences with end-of-life care, ways to handle compassion fatigue and burnout, and ...
What do you do when you throw everything into accomplishing your goal… Only to find you’re still miserable? How do you handle pain that never goes away? If you have suffered pain, loss, trauma - then this episode is for you. Where there’s an inspiration, there’s always a story. Today we talk about the journey Marcus took from tragedy, all the way through to becoming the inspiration we know him to be today. Join us and discover some inspiration for resiliency for yourself. Resources for you: ...
In today’s episode, Marcus chats to Bryan Sexton, PhD about conducting wellbeing research for healthcare workers, measuring rates of burnout, and interventions to help alleviate burnout. He shares how patient safety starts with the wellbeing of healthcare workers, highlighting that patient safety improves if caregivers are well taken care of, happy, and engaged. Delving into the impact of the COVID-19 pandemic on healthcare workers, Bryan also shines a light on the prevalence of exhaust...
Join us for a very special anniversary! It has been, a short, 11 years since I have been reintroduced with THE Jenny. She is the inspiration for the I’m Here Movement and my book I’m Here: Compassionate Communication in Patient Care. Come listen for some background and behind the scenes stories about the entire Jenny story! Resources for you: Watch the Marcus Meets Jenny video here: https://youtu.be/mREhUJVoy9I?si=NZojCarMQgOJkSCKLearn more about the I’m Here Movement: https://ma...
In this episode of Compassion & Courage, Marcus interviews Denise Wiseman, PhD, MBA, CPXP, who explains her transition into patient experience through inspiration from Quint Studer's book ‘Hardwiring Excellence’ and her own negative experience as a patient. Denise also shares what it means to make a ruckus in healthcare and how working in the field of patient experience for over a decade presented gaps in patient experience progression. With 25 years of experience in the healthcare indust...
Join Marcus and The Hotness for the first podcast of the year! We have big changes this coming year to the C&C Podcast schedule! We are moving our episodes to every other week and lengthening our shorter episodes to provide more insight and inspiration. Thank you for listening and can’t wait for this new year! Resources for you: More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/Learn more about Marcus’ Books: https://marcus...
Join Marcus and The Hotness for the last podcast of the year! Come share Christmas Spirit as the two reflect on their favorite Christmases growing up and the stories of family around them. Remember to stop and consider those who may be having a hard time this holiday season. Reach out and show compassion and love! Resources for you: More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/Learn more about Marcus’ Books: https://...
In today’s episode, Marcus is joined by Dr. Jan Carney, who has spent most of her career in public health and preventive medicine. With a particular interest in rural health, listen as Dr. Carney shares her ideas of how we can potentially socially engineer populations towards improved health and health equity. She also discusses how access to health and social services for people in rural communities can be very challenging, the COVID-19 pandemic and its impact, and the consequences of socia...
Here in site awareness month, Marcus shares his firsthand experience with living with blindness. And he discusses some of the things that are common misconceptions due to movies and television. And answers your most burning questions like, do you want to feel my face and what does a blind person see? Join Marcus for this fun talk about appreciation of sight and how blindness and low vision really work. Resources for you: More communication tips and resources for how to cultivate compas...
Today’s guest is Jeremy Zoch, as an executive in the health sector for many years who has gone on to new endeavors, listen as he discusses his new book Life Lived Well, which contains a collection of life-changing stories and expert insights. Jeremy also discusses common misconceptions about hospital leadership, ways to ensure patients receive the best care, and his experiences leading a large organization during the COVID-19 pandemic. Sharing tips on how to strike a work-life balance, especi...
Have you ever had a holiday where things went wrong? I bet the answer is yes! We all do. How do you handle it when everything you’ve planned and worked so hard for goes up and smoke… Sometimes literally. Let’s talk about some tips and tricks of creating events to remember and finding joy in all the best places. Resources for you: More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/Learn more about Marcus’ Books: https://marcusen...
Thanks for joining us for this update episode! Marcus and The Hotness catch us up with how Marcus is recovering from the incident with the water moccasin. Thank you for all the well wishes and prayers! Resources for you: More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/Learn more about Marcus’ Books: https://marcusengel.com/store/Connect with Marcus on LinkedIn: https://www.linkedin.com/in/marcusengel/Connect with The Hotness ...
In today’s episode, Marcus is joined by Dr. Caroline Mallory. Helping to train the nurses of tomorrow, Dr. Mallory is a nurse and educator with a passion for bringing innovation to nursing leadership.Today we talk about how interventional work can help protect people against illnesses and generate research, how she feels inspired and empowered in nursing, and the importance of working with patients, their families, and larger communities. Highlighting how spreading kindness and gratitude can ...
Today is National First Responders Appreciation Day! Let’s talk about why that is important. Marcus shares his first-hand account of how a first responder literally saved his life by doing an obscure and unique procedure. Then he talks about going back years later to meet this man and share his gratitude one on one. First responders save, lives every day all around the world. What can we do to show our appreciation for the people who “run in when everyone else is running out.” Resources for ...
In today’s episode, Dr. Barbara Seymour shares her insights on collaborating across professions to achieve the best patient outcomes, her leadership journey, how she helps to spur nursing innovation, and what nurses can do to shape the future. Helping to ensure nurses across the country are engaged and satisfied with their work while considering the impact on the next generation, Dr. Seymour explains how she felt experiencing healthcare through the lens of a daughter and how she used this exp...
So many of us have them. The dates that are “before” and “after.” The moment of loss. Of Pain. Of Uncertainty. On this episode, Marcus shares from the heart about the 30th anniversary of the “day that changed everything” … and how to move forward. Even when it’s slow and painful. Even when the world has been shattered. If you or a loved one has experienced this moment of loss… you don’t want to miss this. It may be just what you need – right now. Resources for you: More communicat...
Healthcare is more complex than ever and sometimes all it takes is someone there to talk you through the next steps. In today’s episode of Compassion & Courage: Conversations in Healthcare, Marcus Engel interviews Stephanie Johnson, a Nurse Navigator for Ascension in Nashville, TN. Come listen to this wonderful conversation about how to practice compassion as a career and be inspired to bring it into your own job! Key Moments: 00:00 – Introductions02:00 – Stephanie talks about how ...
Have you ever not liked a co-worker? Just kidding… we all have been in that situation. In this episode of Compassion & Courage, Marcus and The Hotness discuss what you should do when you don’t like a co-worker. Come learn how not to be an accidental bully, and unknowingly create a toxic work environment. Resources for you: More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/Learn more about Marcus’ Books: https://marcusengel....
The patient experience is of utmost importance across healthcare, and sometimes looking to other industries can provide a new solution to an old challenge. Today’s guest Richard Corder is at the forefront of everything occurring in the world of patient experience. We discuss what healthcare organizations can do to help create cultures and environments where employees thrive, and patients heal and how compassionate interaction can inspire change and reinvent healthcare organizations. Richard s...
It is never a bad thing to reach out ask to help and show compassion, but sometimes expressing compassion without communication can be more powerful. In this episode of Compassion & Courage, Marcus and The Hotness discuss what active compassion is and how to practice that in daily life. Come listen to their insight on practicing compassion and what can help you stand out. Resources for you: More communication tips and resources for how to cultivate compassion: https://marcusengel.c...
In celebration of Nursing Professional Development (NPD) Week, in today’s episode we welcome, Naomi Fox and Stephanie Zidek. Showcasing NPD practice in different sectors and industries by highlighting key developments within patient care, Naomi and Stephanie analyze information gathered through environmental scanning and discuss NPD implications. Listen as they discuss the impact of COVID-19 and pay homage to unsung practitioners, while Marcus shares his guidance on how practitioners can inco...
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