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Working Smarter Café, the tips and tricks podcast for UKG customers, is one of the most popular resources for administrators, payroll professionals, managers, and data enthusiasts who use UKG solutions. If reading isn’t your cup of tea (pun intended), but the longing for more product knowledge is rivaling your morning caffeine craving, this show is for you. Tune in for candid conversations with customers and UKG experts and to learn new ways to get the most from your UKG human capital management and workforce management solutions.
20 Episodes
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In this episode, we're joined by Ray McLane and Ilias Terki-Hassaine from the UKG Specialty Product Support team to cover the ins and outs of the new Tax Setup (Company) business rule for UKG Pro Payment Services customers to add and update U.S. state and local tax codes with ease. We review:The benefits of using the new business ruleThe types of tax codes compatible with the new functionalityTax code exceptionsPlans for future enhancementsAnd a lot more!For more information on the new Tax Setup (Company) business rule, review the Configure Company U.S. State and Local Tax Codes, Request SUI Tax Rate changes, and Tax Code Exceptions job aids. We also recommend you review our Payment Services Gateway job aid for a step-by-step guide on viewing up-to-date payroll tax filing data.
Did you know that UKG Ready is an international product? In this episode, we are joined by Chris Kiklas, Vice President of Product Management for UKG Ready, to discuss the new Multi-Currency functionality and how it is helping make strides in the international space. We’ll also discuss many of the ways the UKG Ready functionality comes together in the overall international strategy.
Created as a neighborhood with you and your products in mind, the new UKG Community™ offers you a place to interact with your peers, find answers to your most pressing questions, sign up for training and webinars, and a lot more. But, who better to tell you the benefits of the Community than customers like you! In this episode, we're joined by 3 customers who share the features you won't want to miss and the friendly people you'll meet along the way.Be sure to take a stroll around the UKG Community today! While you're there, if you need assistance on managing your access or adding additional contacts, refer to the Community Customer Self-Registration and Access job aid.
In today’s episode, we are delighted to have two special guests, Malini Rao, Senior Director of User Experience Research, and Chris Beebe, a Manager of Product Management for UKG Ready, join us today. Tune in to learn about:What attention economy isHow attention economy influenced the recent changes in UKG ReadyThe upcoming changes and what you can expect moving forwardFor additional customer content, please check out the UKG Ready Release Readiness page.
The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in less time than it takes to brew your favorite café beverage. In this episode, you'll learn why the UKG Ready Mobile app is a must-have when optimizing your company's HR and workforce management process. For full details about the UKG Ready Mobile app, visit our resource page on the Community.Find additional customer content to help you work smarter on the Working Smarter Cafe blog.
In this episode, we're joined by Colleen Rynne and Vanessa Alexander from the UKG Regulatory and Tax Research Team to cover:The ins and outs of paid family and medical leave legislationWhat has led to the trend of paid family & medical legislation from coast to coastThe various types of leave plans and exceptionsHow UKG products help you support these plansAnd a lot more!For more information on compliance and legislative changes, be sure to follow the Compliance Connection group in the UKG Community.
The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in less time than it takes to brew your favorite café beverage. In this episode, you learn about a not-so-hidden gem, the HR and Payroll Resource Library – your one-stop resource for up-to-date state and federal legislation summaries, and compliance trend information – located on the new UKG Community™ home page.Find additional customer content to help you work smarter on the Working Smarter Cafe blog.
The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in less time than it takes to brew your favorite cafe beverage. In this episode, you learn about the Employee Location Allocation for Hybrid Work feature, a return-to-office lifesaver for UKG Pro administrators that need to split earnings across locations for tax calculations.For full details on this feature, check out the Employee Location Allocation for Hybrid Work job aid in the UKG Community. Find additional customer content to help you work smarter on the Working Smarter Cafe blog.A big thanks to Staci Abelow and the UKG AV team for all their help with this episode.
The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in under two minutes — less time than it takes to brew your coffee or tea. In this episode, you learn how one customer uses UKG Ready Learning. UKG Ready Learning Product TourUKG Ready Learning Product ProfileFind additional customer content to help you work smarter on the Working Smarter Cafe Blog.
In today’s episode, we are teamed up with Kristen Hug, host of The Experience Expert, and special guest Brad Nycz to talk about performance management. Tune in to learn about:Common myths and roadblocksSuccession planningConnecting all human capital processesThe impact of data on the processFind additional customer content to help you work smarter on the Working Smarter Cafe Blog.
The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in less time than it takes to brew your favorite cafe beverage. In this episode, you learn about one of the most exciting functionality updates in the UKG Ready new dashboard experience: pre-configured dashboard tabs.
In today’s episode, we are teamed up with Kristen Hug, host of The Experience Expert, and special guest Brad Nycz to discuss benefits trends to consider for 2023. Tune in to learn about:Current trends in benefitsChoice and flexibility to manage costs and offer the coverage neededThe difference in planning between 2022 and 2023Company policy as a benefitRead more about benefits trends for 2023 here! And find additional customer content to help you work smarter on the Working Smarter Cafe Blog.
The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in less time than it takes to brew your favorite cafe beverage. In this episode, you learn about your new must-have HR resource, The Experience Expert. The first webinar is on June 8 at 2:00 p.m. eastern. Register for the webinar now!
The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in two minutes — less time than it takes to brew your coffee or tea. In this episode, you learn about the UKG customer fan club, UKG Insiders, and the opportunities that come with participating. About the UKG Insiders ProgramInsiders@UKG.com Find additional customer content to help you work smarter on the Working Smarter Cafe Blog.
In this episode, we cover:The demand for earned wage access solutionsThe benefits and smile-worthy moments (including alleviating financial stress) that can accompany taking advantage of the new UKG earned wage access solution How it’s possible the cost is $0 for your organizationFor more information on the UKG Wallet earned wage access solutionCheck out the UKG Wallet product page or contact your ERM or sales rep Head to the newsroom: UKG Ushers in New Generation of Financial Wellness with UKG WalletFind additional customer content to help you work smarter on the Working Smarter Cafe Blog.
The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in less time than it takes to brew your favorite cafe beverage. In this episode, you learn about the Customer Engagement Toolkit UKG Customer Engagement ToolkitNote: Please log in to UKG Kronos Community to access the toolkit.
In this episode, we cover:1. What a Viewpoint engagement is and the qualifications for participating2. The benefits of participating in Viewpoint3. True customer value realization examplesFind more insights on the Working Smarter Cafe blog.
The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in less time than it takes to brew your favorite cafe beverage. In this episode, you learn about helpful UKG resources for navigating year-end payroll. Year-End Payroll Resource PagesUKG Workforce CentralUKG ReadyUKG DimensionsUKG Pro US and UKG Pro CanadaBlogsIt’s the Most Wonderful Time of the Year (and Busiest!) and UKG Pro Can HelpTop UKG Year-End Resources to Help You Cross the Finish Line (Workforce Central, Ready, Dimensions, Pro)How to Succeed with a Stress-Free Year-End (Workforce Central, Ready, Dimensions)That Perfectly Wrapped Gift with the Fancy Bow — ACA Year-End Resources (Ready and Dimensions HCM)Find more insights on the Working Smarter Cafe Blog.
In this episode, I interview 2021 UKG Insider of the Year Marky Payne of Vancity. We talk about...Why Vancity moved to UKG Dimensions™ from Workforce Central®Important factors to consider, such as project team members, business structure, configuration, change management, and testingWhat Vancity end-users think about Dimensions...among other things! Tune in to learn more!ResourcesWorking Smarter Cafe BlogUKG Kronos Community Articles. Please log in for access. Configuration Tips for the Business Structure in UKG Dimensions Recommended Limits for Business Structure Attributes in UKG Dimensions Unified User Experience and Branding in UKG Dimensions WFMChange managementOrganizational Change Management Guide7 Steps to Successful Workforce Management AdoptionUser Adoption Services DatasheetUKG Testing Plan White PaperUKG Dimensions Performance Testing TrainingKnowledgeMap Live: Administration Essentials: Business StructuresUKG Dimensions Online Help
In this Working Smarter Café Podcast Trailer, we cover what the show is about and who will enjoy it most.ResourcesWorking Smarter Cafe Blog
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