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Smart Business Moves is a Podcast hosted by Tom Stewart and Liz Trotter. Each week, Tom and Liz interview a professional in the cleaning industry.
109 Episodes
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Join Tom Stewart and Liz Trotter on this week’s episode of Smart Business Moves as they welcome Chris Willatt, Founder of Alpine Maids. This episode will focus on efficiency in the Sales Cycle. Tune in as Chris shares his expert tips on streamlining sales strategies and maximizing conversions. Take away actionable insights and proven techniques to make your sales process more efficient and successful.
Join Tom Stewart and Liz Trotter on this week's episode of the Smart Business Moves as they welcome Dr. Gavin Macgregor-Skinner, a renowned expert in public health and infectious diseases. Together, they will explore the vital topic of "Cleaning for Health," discussing the best practices for creating healthier environments through effective cleaning strategies. This episode will provide essential insights for enhancing safety and well-being in your spaces, aligning with the highest stand...
Join Tom Stewart and Liz Trotter on this week's episode of Smart Business Moves, featuring Candice Rodriguez, Co-founder of NaturalCare Cleaning. This episode delves into the importance of managerial training, discussing how it can build leadership skills, enhance operational efficiency, and improve team dynamics. Tune in to empower your leadership team and boost your business's success!
Join Tom Stewart and Liz Trotter on this week's episode of Smart Business Moves with special guest Alvin Gehring, Partner Support Supervisor at MaidCentral Software. This episode will focus on practical AI tools that can enhance operations, increase efficiency, and improve customer engagement in your cleaning business. Tune in for insights that can revolutionize your business approach!
Join Tom Stewart and Liz Trotter as they explore practical strategies for growth, including upgrading technology and improving staff training. Tune in for actionable tips that can help enhance your business operations and customer satisfaction!
Join Liz this week as she sits down with Martha Woodward, co-founder and CEO of Quality Driven Software, to discuss the benefits of work retreats. Martha, an advocate for positive workplace culture, sheds light on how stepping away can rejuvenate owners, leading to better decision-making and new ideas for leadership. This episode is a must-watch for owners looking to refresh their perspective, expand their horizon and drive their business forward.
This episode features Kevin J. Bassett, CPA, the founder of Bassett & Associates, P.A., sharing his expertise in tax strategies for business owners. With over 20 years of experience, including a significant tenure at Ernst & Young, LLP, Kevin has developed tools like the Tax Minimization Process™ to help entrepreneurs maximize their financial efficiency. Tune in as we discuss the top five tax tricks every business owner should know to navigate the complexities of tax compliance and co...
Dive into an enlightening episode with our guest, Kevin Kunkel, as we explore how the beloved TV show 'Ted Lasso' offers valuable insights for entrepreneurs and leaders. In this episode of Smart Business Moves, Kevin deciphers how themes of mindset and innovation from the series can guide you in carving out a unique market space. Discover how embracing the unexpected and cultivating a positive team culture can open up new pathways for your business. Join us to learn how 'Ted Lasso's' app...
Alonzo Adams is a visionary CEO, transformation coach, and highly sought-after keynote speaker who has made a significant impact in the business world. He is the founder of Busy Bee Cleaning Company, which he started from his one-bedroom apartment, and transformed it into one of the most successful independent residential cleaning companies globally.Alonzo is an accomplished leader with a track record of excellence in a variety of leadership roles within organizations and associations. He has...
Join us for an exclusive preview of the upcoming MaidCentral Academy: Live event featuring Tom Stewart, Liz Trotter, and a lineup of awesome speakers! Don't miss this chance to elevate your business and connect with peers in an engaging, live setting.
Join Tom, Jeannie, Ajia, Gosia, RJ, Liliane, and Dr. Gavin for a sneak peak into the next ISSA Regional Event!
Matt Ricketts, Trisha Lake, and Sarah Mitchell are trailblazers in the residential cleaning industry, each bringing a unique perspective and a wealth of experience to the Smart Business Moves podcast. Matt, known for his strategic acumen and innovative marketing techniques, has successfully expanded his brand's reach, setting new standards for customer engagement. Trisha, with her passion for operational excellence and employee empowerment, has turned her company into a model of efficiency an...
Take a sneak peek into Foundations 13 with Olu, Tom and Liz in this insightful presentation on marketing with AI tools to generate more sales!
Troy Knight brings over 12 years of industry expertise and a proven track record of success as an accomplished business owner in the cleaning industry. As a partner at Castle Keepers House Cleaning, Troy works closely with his partner, Tom Stewart, to implement practical strategies that drive the company's growth and success.Beyond his role at Castle Keepers, Troy also serves as the Sales Manager at MaidCentral, where his practical leadership and dedication to achieving tangible results are e...
Melody has owned and operated multiple home service businesses over the past 25 years, andcurrently co-owns HomeServiceVA.com. As an entrepreneur diagnosed with A.D.D. She has relentlessly studied how to harness the gifts found in the creative part of her brain, while creating strategies to manage her symptoms. One of the most transformative strategies she adopted washiring an Executive Assistant to tackle the mundane tasks that were challenging for her, freeing her up to focus in areas...
Ryan Kettering is the founder of Prolific Brand Design, specializing in elevating home service contractors’ brands through the innovative Fractal Brand Identity framework. His approach, encapsulated by the mantra “Be More of You,” focuses on crafting authentic brands that resonate with customers and stand out in the industry. At Prolific Brand Design, Ryan merges creativity with strategy, offering services from logo design to comprehensive brand strategies and vehicle wraps, all designed...
Ruth Furman likes to ask business leaders “why do you keep your success a secret?” She started her career in journalism and corporate public relations, launching her own firm in , ImageWords Communications, in 2001. She helps individuals and business owners and has a specialty in the home services industry, helping residential and commercial cleaning services nationwide. Ruth handles, local, regional and national publicity for her clients and frequently works with media outl...
How do you maintain a culture of excellence as your cleaning business scales up? Especially as many of your technicians work remotely?PODS are a collaborative concept that creates geographic teams within the larger company. Creating leadership opportunities and pushing Leadership, Management, & Accountability (LMA) down to the technicians. POD will also allow Better Life to increase operational efficiency and increase technician engagement. Matt Ricketts is the President and Chief Ex...
"Sharon L. Cowan, CBSE is a 32 year veteran of the industry and the former CEO of a multimillion dollar regional commercial and residential cleaning company. Sharon grew her company using her background in business development, strategic planning, national corporate leadership and education. Sharon sold her company in 2000 to pursue coaching and consulting globally. Her coaching process includes customized programs for each business owner so they receive personalized training designed sp...
Tom, Liz and Olu will explain how to build value in your business with the Foundations of Success business development program. Find out if Foundations of Success might be the right fit for you this year.
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