Healthcare Leadership Excellence

In this episode of the Healthcare Leadership Excellence podcast, we welcome back our guest Katie Lawrence to speak about the complexities of managing employee engagement and fostering a positive workplace culture.Drawing on insights from our previous conversation, we delve into the challenges of bringing diverse cultures together and the critical role of employee engagement in organizational success. We discuss the financial implications of disengaged employees and highlight the importance of addressing behavior that undermines workplace culture, especially for newer leaders navigating these challenges.Our conversation takes a practical turn as we engage in a role-playing scenario and dialogue between a leader and a marginally engaged employee. Through this exercise, we explore strategies for holding employees accountable while creating a supportive work environment.Katie introduces the concept of a "clearing conversation" as a conflict resolution technique borrowed from high-level negotiations. It highlights the importance of firm yet empathetic leadership in managing difficult conversations and building trust within teams.As the discussion unfolds, we delve into the broader theme of leadership responsibility in nurturing employee well-being and maintaining a positive workplace culture.Check out more episodes here.👉 Who is Karl Pister?👉 Follow us on LinkedIn.👉 Have access to leadership materials that will level up your game.👉 Contact us on our website.Ready to level up your leadership skills? Sign up for The Coaching Group's leadership courses.

In this episode of the Healthcare Leadership Excellence podcast, we have the pleasure to hear from Katie Lawrence, head of the Willow Strategy Group. Katie brings over two decades of healthcare experience to the table, sharing insights on managing change and fostering a positive organizational culture.Katie's journey into healthcare began unexpectedly, transitioning from the construction industry to healthcare administration. Over the years, she's navigated various roles within healthcare organizations, emphasizing adaptability and collaboration as key drivers of success.Our conversation delves into the challenges and opportunities posed by the COVID-19 pandemic, particularly the rapid adoption of telehealth. Katie highlights the importance of effective communication and teamwork in implementing these changes seamlessly.We also explore the significance of organizational culture and its impact on employee behavior and performance. Katie stresses the need for leaders to align values with actions and set clear expectations to create a supportive work environment.Throughout our discussion, Katie underscores the importance of intentional leadership and continuous improvement in healthcare organizations. Her insights serve as a valuable guide for leaders seeking to navigate change and drive positive outcomes in their respective organizations.Check out more episodes here.👉 Who is Karl Pister?👉 Follow us on LinkedIn.👉 Have access to leadership materials that will level up your game.👉 Contact us on our website.Ready to level up your leadership skills? Sign up for The Coaching Group's leadership courses.

Today, I’m delighted to welcome Coach Tim Alpers back to our podcast. Coach Tim is a mentor and role model in both sports and leadership. His career, spanning college basketball coaching and leadership development, offers a wealth of insights into effective leadership. His emphasis on personal connections, drawn from his experiences in coaching, highlights the power of the importance of memory in building trust and fostering strong relationships.Tim shares anecdotes from his coaching days, illustrating the importance of remembering people's names and interests. Through genuine connections, he emphasizes, leaders can establish trust and enhance productivity. As he describes his Transition from coaching to broader leadership roles, he highlights humility as a key trait in effective leadership.Furthermore, Tim discusses the significance of fostering learning and development among employees. By engaging them in higher-level conversations and valuing their input, leaders create an environment conducive to growth. Drawing parallels between coaching and public service endeavors, he underscores the importance of teamwork, delegation, and strategic planning in achieving optimal results.Tim’s insights into the use of memory skills, humility, continuous learning, and effective leadership offer invaluable lessons for aspiring leaders in healthcare and beyond. His remarkable journey serves as an inspiration for anyone striving to make a positive impact through leadership excellence.Check out more episodes here.👉 Who is Karl Pister?👉 Follow us on LinkedIn.👉 Have access to leadership materials that will level up your game.👉 Contact us on our website.Ready to level up your leadership skills? Sign up for The Coaching Group's leadership courses.

In this podcast episode, I have the pleasure of interviewing Jill Arena, a notable figure in the healthcare industry. Jill's journey from accounting and finance to healthcare leadership is unconventional yet inspiring. Her passion for managing doctors' offices led her to found GreenField Health, Oregon's pioneering concierge medicine practice, and later established Healthy Practices, dedicated to supporting medical practices nationwide.A highlight of our discussion is the Physician Leadership Project, co-founded by Jill and Dr. Craig Wright. This program empowers physicians transitioning into leadership roles, offering sessions on executive presence, finance, governance, and leading change. Through their expertise, Jill and Dr. Wright provide invaluable support, equipping physicians with the skills needed to navigate the complexities of healthcare leadership.Our conversation sheds light on physicians' challenges and opportunities in leadership roles. Jill underscores the Physician Leadership Project's role in helping physicians thrive in an ever-evolving healthcare landscape by emphasizing the importance of specialized training and support.About JillMedical Money Matters with Jill Arena - Podcast_____Check out more episodes here.👉 Who is Karl Pister?👉 Follow us on LinkedIn.👉 Have access to leadership materials that will level up your game.👉 Contact us on our website.Ready to level up your leadership skills? Sign up for The Coaching Group's leadership courses.

Today, we're thrilled to welcome back a special guest for the third time, Dr. Rob Orman, who founded the Stimulus Podcast and has won multiple awards for his lectures.In our conversation, Rob shares insights from his recent blog post on D-Day, particularly focusing on the remarkable leadership General Theodore Roosevelt Jr. displayed during the Normandy invasion. Despite facing challenges and landing a mile off course, General Roosevelt's rallying cry, "We'll start the war from right here," epitomizes resilience and adaptability in the face of adversity.Transitioning to the everyday challenges of healthcare, Dr. Orman delves into the overwhelming nature of emergency room environments. He discusses the concept of "task saturation" and emphasizes the importance of managing overwhelm by breaking tasks into manageable steps and maintaining a positive attitude.We explore the biological mechanisms behind stress regulation, emphasizing the significance of deep breathing in activating the parasympathetic nervous system to promote calmness and clarity of thought.Dr. Orman also shares practical strategies for leaders in high-stress environments, highlighting the importance of team cohesion, communication, and resource allocation. He stresses the value of addressing stressors proactively and empowering team members to manage their workload effectively.In addressing perfectionism and decision-making in clinical settings, Dr. Orman advocates for a balanced approach that prioritizes patient safety while acknowledging the limitations of individual practitioners.________________Dr. Rob Orman's podcast: https://roborman.com/stimulus-podcast/Check out more episodes here.👉 Who is Karl Pister?👉 Follow us on LinkedIn.👉 Have access to leadership materials that will level up your game.👉 Contact us on our website.Ready to level up your leadership skills? Sign up for The Coaching Group's leadership courses.

In this episode of the Healthcare Leadership Excellence podcast, we're joined by Katie Swenson, Ph.D, an Air Force Academy graduate currently serving as the Executive Clinical Director of Surgical Specialties and Digestive Health at Intermountain Healthcare. Dr. Swenson's journey from the military to healthcare leadership offers unique insights into the blending  of leadership and medical training.Dr. Swenson speaks about the importance of building trust and meaningful relationships as key elements in developing a strong organizational culture. She also emphasizes the importance of authentic leadership, prioritizing people, and advocating for psychological safety within organizations. Her insights highlight the role of leadership in shaping organizational culture and driving positive results in healthcare.Dr. Swenson sheds light on the importance of identifying one's passion as a guiding principle. She discusses the significance of authenticity and transparency in leadership. Through her personal journey and experiences, Dr. Swenson illustrates how values informed decision-making and contribute to organizational culture.Check out more episodes here.👉 Who is Karl Pister?👉 Follow us on LinkedIn.👉 Have access to leadership materials that will level up your game.👉 Contact us on our website.Ready to level up your leadership skills? Sign up for The Coaching Group's leadership courses.

Today, I'm truly excited about our guest, Tim Alpers, also known as Coach Alpers. Tim holds a special place in my heart as we not only share a hometown but also a profound connection, particularly after he reached out to me during a difficult time of loss last year.Tim's journey from humble beginnings in our small town to coaching at the NCAA D1 level in baskestball  is nothing short of extraordinary. Despite facing health challenges during his childhood, his passion for the sport drove him towards success. He highlights the importance of communication, confidence-building, and the relentless pursuit of excellence, skills that he honed on the basketball court and later applied to his roles in business and government leadership.What truly stands out in Tim's story is his resilience and unwavering belief in himself and others. He emphasizes the significance of self-confidence and discipline, drawing parallels with iconic sports figures like Kobe Bryant and Tiger Woods. Despite facing setbacks such as polio and a career-ending injury, Tim's advice is simple yet powerful: focus on what you can control and keep moving forward.Check out more episodes here.👉 Who is Karl Pister?👉 Follow us on LinkedIn.👉 Have access to leadership materials that will level up your game.👉 Contact us on our website.Ready to level up your leadership skills? Sign up for The Coaching Group's leadership courses.

In this episode, we meet Kamya Elawadhi, an expert in communication with a background in both executive leadership and advertising. Kamya shares her journey from being fascinated by ads as a child to her current focus on healthcare communication.We discuss effective communication strategies for leaders, with Kamya emphasizing the importance of listening. She advocates for a 70% listening and 30% speaking approach. She highlights the need to understand others' perspectives, especially in managing large teams.Moving on to cultivating a thinking mindset, Kamya stresses the value of observation and learning from diverse experiences. She urges leaders to create environments where team members feel comfortable yet challenged.Kamya also addresses the tendency to stay in comfort zones. She suggests inspiration from children's curiosity and adaptability to promote personal growth.She shares insights on revisiting basics, balancing comfort and discomfort, and persistently pursuing goals. Kamya emphasizes communication's role in building healthy relationships, managing conflicts, and fostering a supportive team environment.Kamya's leadership and communication approach provide a thoughtful framework for guiding teams through challenges and towards success. Join us in this episode for learn more about leading with clarity and excellent communication.About Kamya Elawadhi:Kamya Elawadhi, Chief Client Officer, Doceree, has an illustrious experience of 14 years in the global media & advertising ecosystem. Prior to joining Doceree in 2019, Kamya served as the Client Servicing Director at HS Ad, responsible for managing a diverse portfolio of brands. In her extensive professional journey, Kamya has extended her strategy acumen for over 30 diverse brands from the consumer and healthcare industry. Known for her expertise in business development, Kamya takes pride in being a specialist of offering measurable solutions to brands with optimal results. Her eclectic experience is supported by leading and manging skills that make her pivotal in driving Doceree’s success and growth in the last four years of operations, since its inception. Along with Business aesthetics, Kamya is responsible for managing Platform & Corporate Strategy at Doceree in US. To speak about Kamya’s educational background, she is a graduate in Mass Communication & Journalism from Hisar University, India. Hailing from the United States, Kamya lives in Parsippany with her family. Apart from work, Kamya is also a fitness enthusiast & an ardent music lover.Check out more episodes here.👉 Who is Karl Pister?👉 Follow us on LinkedIn.👉 Have access to leadership materials that will level up your game.👉 Contact us on our website.

In today's podcast, our guest, Eric Miller, is a financial expert specializing in assisting practitioners. He highlights the foundational importance of effectively managing financial resources in the medical field.He explains that even though healthcare workers are great at their jobs, they often struggle with managing their money. Eric helps them figure out how to be smart with their money so they can focus on helping patients without worrying about cash flow or business success.Eric shares some important ideas. One is that healthcare workers must have a clear plan for their money. They need to know how much they want to save, spend, and invest. He also talks about a clear financial strategy tailored to individual goals and circumstances. He also addresses the need for healthcare workers to understand basic financial concepts like profit and loss.Another key point is the importance of having the right people on your financial team. Eric says that just relying on accountants or financial advisors might not be enough. Healthcare workers should surround themselves with experts who understand their specific needs.Overall, Eric emphasizes that money isn't just about numbers—it's about using it wisely to achieve your goals and help others. He encourages healthcare workers to see money as a tool for making a positive impact in their lives and the lives of their patients.Websites: www.wealthforpracticeowners.comwww.econologicsfinancialadvisors.comSocial Media:YouTube - https://www.youtube.com/c/FinancialBeastFacebook - facebook.com/econologicsfinancialLinkedIn - linkedin.com/in/ericisyourbfff Check out more episodes here.👉 Who is Karl Pister?👉 Follow us on LinkedIn.👉 Have access to leadership materials that will level up your game.👉 Contact us on our website.

In this episode, Dr. Alen Voskanian, Chief Operating Officer at Cedars Sinai, shares his journey from refugee to healthcare leader. He discusses the impact of burnout on healthcare professionals and patients, emphasizing the need for purpose, compassion, and resilience in medicine.Dr. Voskanian emphasizes the importance of remembering one's purpose in healthcare amidst the various pressures and distractions. He highlights the significance of being fully present with patients and delivering compassionate care, which can often be hindered by burnout.The conversation explores the factors contributing to burnout, including administrative burdens such as electronic health records (EHR), and highlights the importance of empathy, leadership involvement, and collaboration with EHR vendors to address these challenges.Through personal anecdotes and insights from his book, "Reclaiming the Joy of Medicine," Dr. Voskanian offers valuable perspectives on navigating the challenges of healthcare leadership and fostering a culture of excellence and fulfillment in the medical field.Overall, this episode humanizes healthcare leadership. It advocates for supportive cultures that prioritize well-being and virtuous practices to enhance patient outcomes and clinician satisfaction.Check out more episodes here.👉 Who is Karl Pister?👉 Follow us on LinkedIn.👉 Have access to leadership materials that will level up your game.👉 Contact us on our website.

In this episode of the Healthcare Leadership Excellence Podcast, I speak with Aaron Bujnowski, a seasoned healthcare strategist whose journey from chemical engineering to healthcare administration brings unique insights to the industry. Aaron emphasizes the crucial role of strategic thinking amidst the rapid changes in healthcare. He stresses the importance of making informed choices within resource constraints to maximize outcomes. He also advocates for prioritization and clarity of purpose within organizations.Aaron delves into the significance of integrated delivery systems. He highlights the enduring importance of local care delivery alongside the advancements in telemedicine. He predicts a future with increased digital enablement while emphasizing the need for seamless integration to deliver value-based care effectively. Drawing from his experiences, Aaron underscores the importance of strategic alignment and clear communication in transitioning to value-based care, advocating for incremental progress and involving employees at all levels in the process.Despite his wealth of experience, Aaron remains committed to lifelong learning and exemplifying the essential traits of intellectual curiosity and humility in effective leadership. Join us in this episode for valuable insights into healthcare strategy and transformational leadership.Check out more episodes here.👉 Who is Karl Pister?👉 Follow us on LinkedIn.👉 Have access to leadership materials that will level up your game.👉 Contact us on our website.

In this episode, I engage in a great conversation with Traci Bernard, President of Texas Health Resources. Traci, with over 40 years of experience in healthcare leadership, shares invaluable insights into navigating industry changes and fostering effective leadership.Traci emphasizes the importance of strategic leadership in adapting to evolving healthcare landscapes and advocating for proactive change management. She underscores the significance of authenticity, lifelong learning, and leveraging strengths to mitigate weaknesses in leadership roles.The discussion highlights the essential role of mindful leadership in driving organizational success. We also discussed trust-building and fostering a culture of growth and development. Traci emphasizes authenticity and lifelong learning in leadership and highlights the significance of leveraging strengths and surrounding oneself with complementary team members. We conclude by discussing the importance of focusing on one's purpose and collaborating with diverse talents. Traci is a person who has lead from both the trenches and the C-suite. This is a must-listen!Check out more episodes here.👉 Who is Karl Pister?👉 Follow us on LinkedIn.👉 Have access to leadership materials that will level up your game.👉 Contact us on our website.

We are delighted to once again have Dr. Jared Warren, the creator of MyBestSelf101.org, for a discussion on leadership and well-being on the Healthcare Leadership Excellence podcast. We delve into the essence of leadership and its role in positively influencing others' lives. Dr. Warren explains how his website aids leaders in understanding and enhancing their impact by personalizing leadership development through evidence-based resources.Dr. Warren speaks of the significance of positive psychology in improving individual and team well-being and debunks common misconceptions about its effectiveness. We explore the three pillars of human flourishing—perspective, people, and power—and discuss key topics derived from positive psychology research. Dr. Warren underscores the importance of supportive relationships and self-compassion in fostering personal and professional growth.Our conversation covers practical tools available on MyBestSelf101.org, such as the Strategy Selection Tool, designed to help individuals identify areas for improvement aligned with their well-being goals. We also discuss leveraging character strengths and embracing positive psychology principles to enhance fulfillment and meaningful living. Throughout the episode, we emphasize the value of intentional practice and experimentation in developing essential leadership skills for sustainable success. Check out more episodes here.👉 Who is Karl Pister?👉 Follow us on LinkedIn.👉 Have access to leadership materials that will level up your game.👉 Contact us on our website.

In this episode, Dr. Barbara Bell returns to discuss leadership challenges in the dynamic VUCA environment. She emphasizes the need for leaders to navigate ambiguity and prioritize crisis management and communication plans.Dr. Bell shares insights from her experiences, particularly her role as a Navy program manager overseeing global air traffic control equipment. She underscores the importance of accountability, maintaining connections with the larger organization, and practicing values-based leadership. The discussion delves into the loneliness at the top and the value of accountability partners for leaders.The interview concludes with Dr. Bell highlighting the significance of leaders remembering their calling to serve, even during challenging times. The episode offers valuable advice on communication, self-care, and prioritizing essential values in leadership.Check out more episodes here.👉 Who is Karl Pister?👉 Follow us on LinkedIn.👉 Have access to leadership materials that will level up your game.👉 Contact us on our website.

Today, I'm thrilled to be joined by Dr. Barbara Bell, a former naval aviator and current professor at the Naval Academy. We explore her insights on leadership, ethics, and her extraordinary journey as a pioneer.Dr. Bell emphasizes the paramount importance of ethics in leadership, urging leaders to internalize ethical principles through daily practices for trust building.We delve into her remarkable journey and highlight lessons on resilience and determination as a trailblazer in the armed forces. Dr. Bell introduces the concept of "leaning into the hill," encouraging leaders to embrace challenges and offers practical advice for new leaders.Our conversation covers the transition from expert to leader and effective communication of personal values and vision. Dr. Bell shares a personal story about handling workplace incivility and the courage needed to uphold ethical standards.Today's episode provides practical advice for leaders at different career stages. It focuses on continuous development, effective communication, and an unwavering commitment to ethical leadership. I invite you to reflect on your values and leadership approaches as we navigate the complexities of our professional journeys.Check out more episodes here.👉 Who is Karl Pister?👉 Follow us on LinkedIn.👉 Have access to leadership materials that will level up your game.👉 Contact us on our website.

After a fantastic holiday season, let's kick things off with three compelling stories. These stories  come together to make powerful points about success and self-discovery. From the quest for King Tut's tomb in Egypt to the pursuit of diamonds and gold, each tale holds valuable lessons as we start 2024.The overarching theme is clear – success often lies closer than we think. Rather than always seeking the new and different, I encourage you to look within yourself. What are your diamonds, gold, or great discover? Reflect on what you do exceptionally well and leverage that as  you move forward to success!Happy New Year, everyone!Check out more episodes here.👉 Who is Karl Pister?👉 Follow us on LinkedIn.👉 Have access to leadership materials that will level up your game.👉 Contact us on our website.

As we approach the end of the year, I want to thank each of you for being part of this podcast journey. Your time and engagement have been instrumental in shaping the success of the show, and I'm genuinely grateful. Wishing you a fantastic holiday season, regardless of your faith or traditions. Let's carry these leadership lessons into 2024, learning from each other and growing together. Cheers to a great year ahead!Check out more episodes here.👉 Who is Karl Pister?👉 Follow us on LinkedIn.👉 Have access to leadership materials that will level up your game.👉 Contact us on our website.

Today, we have the pleasure of hearing from Sebastien Girard, Senior Vice President and Chief People Officer of Common Spirit Health, Mountain Region. In this episode, Sebastien shares his journey, transitioning from a for-profit executive to making a significant impact in non-profit healthcare. His Gretzky-like thinking, inspired by the legendary hockey player Wayne Gretzky, takes center stage as he emphasizes the importance of leadership in predicting and proactively addressing future trends, especially in the ever-evolving landscape of healthcare.Sebastien’s discussion extends beyond the conventional as he tackles the challenges of leading in a time where disruptions have become a monthly occurrence. He sheds light on the critical distinction between innovation and disruption and urges leaders to become change enablers rather than mere managers.Drawing on real-world examples and facts, he addresses the pressing issues of the current healthcare workforce, offering insights on navigating the tight employment market, retaining talent, and adapting to the shifting dynamics of the healthcare industry.Join us for an engaging conversation that transcends traditional leadership discussions and provides valuable takeaways for leaders at every level in healthcare.Check out more episodes here.👉 Who is Karl Pister?👉 Follow us on LinkedIn.👉 Have access to leadership materials that will level up your game.👉 Contact us on our website.

In this insightful conversation, Ben Smalley, Chief Operating Officer of Intermountain St. Mary's Hospital, shares his journey from college to becoming a healthcare executive, emphasizing the influence of his social psychology background in his leadership role.We delve into the challenges of merging health systems, drawing on Ben's experience with the Intermountain and SCL Health merger. His unique perspective as a connector between two systems provides valuable insights into integrating best practices.One highlight of our discussion is the application of social psychology principles in leadership, particularly the fundamental attribution error. Ben provides practical advice on approaching difficult conversations with curiosity rather than judgment, fostering a more grace-filled and effective communication style.For those aspiring leaders in healthcare or any field, Ben recommends resources such as the book "Crucial Accountability" to develop crucial conversation skills. We also explore the importance of embracing silence in accountability conversations and how it can lead to more thoughtful and productive outcomes.Check out more episodes here.👉 Who is Karl Pister?👉 Follow us on LinkedIn.👉 Have access to leadership materials that will level up your game.👉 Contact us on our website.

On this podcast, I speak with Dr. Keith Thurgood, retired Army two-star general and currently the Program Director of the Healthcare Leadership and Management Program at the University of Texas, Dallas.In this episode, Dr. Thurgood shares his rich leadership experience, from the military to Fortune 200 companies and healthcare organizations. He explains how having skilled leaders and good strategies go hand in hand. We dig into his journey, getting deep insights into how leadership principles and organizational success work together.We focus on the idea of self-leadership—Dr. Thurgood believes that true leadership comes from personal honesty and character. He emphasizes the importance of aligning personal values and morals. For leaders at any level, he suggests making intentional choices, using personal strengths, and understanding how self-leadership can strongly influence and guide others.Our talk covers practical advice for leaders, mixing in real stories like his experience with Burger King. It's a conversation for leaders at any stage, whether you're dealing with high-level executive challenges or just starting out in a leadership role. This episode is packed with valuable insights to help you on your leadership journey.Check out more episodes here.👉 Who is Karl Pister?👉 Follow us on LinkedIn.👉 Have access to leadership materials that will level up your game.👉 Contact us on our website.