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Welcome to Outsourcing and More! In this podcast, we discuss how to start your business strong with outsourcing. We will also discuss hot button topics like the employment landscape for work-from-home people, growth opportunities for SAAS companies, corporate competitiveness, customer success, customer service, and more. Get to know everything that’s happening in the BPO landscape and how social and geopolitical matters affect the world of business. All brought to you by Virtua Solutions Outsourcing, hosted by its Co-CEOs Francis and Penny.
25 Episodes
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This Women's Month, get to know more about Virtua Solutions' Queen Mother Penny Lat. Watch as she shares her inspiring story on building her professional career. She is also ready to reveal the secrets of her success. Subscribe and learn more from her.
The workplace can often be a tangled mess of relationships. And to thrive in it, you need to often play the game of politics. Francis and Penny guide you on the ins and outs so that you can succeed. Subscribe to us and discover more workplace survival tips.
Virtua Solutions has been around for more than four years. And in that time, the company has been steadily growing and expanding its reach. Now, Francis and Penny let you in on the secrets that help them grow from a humble three-person team. Subscribe today to learn more about how your business can grow too.
Bad management can wreak havoc not just on employees but also on the business as well. In this episode, Francis and Penny share their encounters with bad bosses and teach you how to better handle them. Subscribe to us today and discover more secrets to making the workplace better.
Freelancing is a great opportunity for anyone to have a better career path. But it is far from an easy walk to the park. Francis and Penny share their story and how they took the dive and emerged successfully. Subscribe to our podcast and discover MORE secrets on how you too can make it big as a freelancer.
We all come to the point when the workplace feels so negative. That heavy environment can affect everyone, resulting in low performance. As the leader of your startup, you should be ready to turn that around. Francis and penny let you in on the techniques that can make it happen. Subscribe to discover more handy workplace management strategies from our duo weekly.
Getting more work done in the hours that you have is always a challenge. Francis and Penny share the secrets of how you can effectively manage your time and do more. Subscribe to us and discover other useful workplace hacks.
We’ve all been through it. That moment when you start feeling all spend up from work. And when that hits, it can really affect how well you perform. Frank and Penny share some of their secret tips for beating burnout. Subscribe to our podcast and discover more great workplace hacks.
A strong sense of camaraderie can help your startup business team work together and achieve greater success. Frank and Penny teach you how to encourage and grow these bonds more even if everyone is working from home. Subscribe to us to learn other great ways of making your team more effective at what they do.
Workplace wisdom is something that everyone would definitely want more of. Frank and Penny share some inspiring quotes about thriving in the daily grind and succeeding in your tasks. Take these into your heart and subscribe for more gems of business wisdom.
The right leaders can definitely help your startup company reach the next stage of development. But you don’t have to wait for them to walk into your office door. Sometimes, you should be the one to look for them. Frank and Penny will teach you how to spot them and bring out their potential.
Retaining customers for longer is always the goal of any business. But it is not an easy one to accomplish. Frank and Penny share the tricks and tips they have learned while working with different clients. Subscribe to learn more about how you can also keep your customers longer.
Career growth can make a lot of difference between your life now and a few years later. And if you want to achieve your goals, you need to chart the right course for yourself. Francis and Penny talk about how they managed to chart their own paths and how you can do too. Subscribe to learn more from them.
Today, we'll discuss determining your worth as a freelancer. How can you tell if your price is competitive?Freelancers often say, "Know your worth," which is a popular statement in the freelancing world. Do we even know? It's easy to get lost in the numbers when you're a freelancer. Not only should you know how much your time is worth, but also why that is. When you have a precise understanding of the value of the services you offer, it is much simpler to market yourself and set your rates ap...
For a lot of companies, it can be difficult to find a candidate who fits your company's culture and mission. For people, it can also be very hard to figure out which role is right for them. The recruiting process may be tedious, and confusing at times, and you'll just wonder what went wrong... and the list goes on.By realizing these common pitfalls, you can put a plan in place to avoid them and also get the right people to come work at your company.So, watch this episode and learn MORE!
Creating and maintaining efficient systems to ensure you have the right sales process will help your business grow and profit. Sales Processes are the beating core of a company's capability to grow and remain profitable. As you watch this episode with Penny and Francis, you'll learn MORE.
If you are not getting hired, there is a strong possibility that it is not due to the qualifications or experience that you bring to the table. Either you failed to sell yourself effectively in the interview, or the interviewer was busy with something else. Here are some of the most popular explanations for why people aren't being employed. So tune in this interesting episode to learn MORE!
In today's episode, we are going to talk about getting driven, and certain elements that contribute to the accelerated expansion of your business.It might be challenging to maintain your drive when you initially start your business since you do not yet have any customers or even any money coming in. On the other hand, if you are determined to put in the effort today, it will be completely worth it in the future.Stay tuned to learn MORE with Penny and Francis!
The success of a Client and Virtual Assistant relationship does not only hinge on work processes or structure, it also often includes chemistry. How do you that it’s a match? Find out MORE in this episode!
Based on a study of what clients or customers think about Filipinos working in the BPO industry, Filipinos at work are:🎯 respectful 🎯 hard working🎯 flexible🎯 adaptable🎯 innovative & simply talentedFilipinos are regarded as the best BPO employees when it comes to work ethic and the ability to deliver solutions at a high standard level that are in line with the needs and expectations of their clients.Learn even MORE as you listen to Francis and Penny talk about the Pinoy worker.
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