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Description
A global podcast dedicated to learning from industry players around the world. Our podcasts are a series of interviews with international hospitality and tourism industry professionals. We prompt our guests to share their personal experiences, as well as analyse the current trends, technology and innovations.The podcast’s goal is to inspire people in the field and to encourage young people to join this exciting industry. We are committed to evaluating the current educational and training opportunities for industry professionals in the hopes of finding solutions to the challenges the industry is now facing.
68 Episodes
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In this podcast, Clémence Gillier and Neil Beecroft from the sustainability consultancy agency, The SHIFT, now called bloomUP, talk about how businesses can develop and improve their sustainability practices. Clémence and Neil describe what sparked their interest in this important field and how their careers have evolved into creating and running this sustainability agency. They also speak about pragmatic and real-life sustainable practices that any business can adopt and how to engage ...
Michael Romei has been dubbed "The Ambassador of Hospitality" and he practices his brand of statecraft on both a local and global level. In this podcast, Michael invites our listeners to retrace his brilliant career as a Les Clefs d’Or concierge, and in particular, his time as the former Chef Concierge of the Waldorf Towers/Waldorf Astoria Hotel in New York City.Michael walks us through the kinds of duties performed by a Chief Concierge and relates some anecdotes with the diplomacy and discre...
In this podcast, Johanna Fagerberg, who is currently the Hospitality Senior Manager at Diriyah Company, talks about working in Saudi Arabia and the vast plans that the Kingdom has for hospitality and tourism. She previously was the Guest Experience Manager at The Four Seasons Hotel in Riyadh, Saudi Arabia. Johanna also talks about her career choices and what it’s like for a European woman to work in the Middle East and in Saudi Arabia in particular. Johanna is originally from...
Walter el Nagar is a passionate Chef with a multicultural background and a strong desire to make not only a culinary mark but a social one as well. In this podcast, Walter describes his passion for creative culinary arts and his professional path across the globe. Walter was born in Milan in 1981 to an Egyptian father and Italian mother, both of whom are restaurateurs. Known for his creative flair and self-taught culinary skills, Walter embarked on a transformative journey i...
In 2016, Vasily Grogol was hired by an investor to create a feasibility study on a hotel project in Kyiv, Ukraine. In 2017 he moved to Kyiv and worked on opening not only a boutique hotel called BURSA but also a gallery for young, Ukranian artists. At the age of 24 he became the Executive Director of BURSA Hotel and gallery and his goal, in his own words “is to change the perception of Ukraine on the international level. BURSA design is simple and unpretentious, yet our service is frien...
In this podcast, Lucy Grace Maliki, a dual citizen of Kenya and Switzerland, describes her career path from teaching French and English in a Swiss Hospitality Institute to becoming an entrepreneur in Kenya. Her years of living and teaching in Switzerland brought her to appreciate the fine art of making chocolates and when she moved back to Kenya a few years ago, she decided to create her own chocolate company, Grace Chocolaterie. Lucy also answers our questions about hospital...
Ivan Artolli is the kind of hotelier you dream of meeting in a luxury hotel. He shares his lifetime experience with our listeners and talks about the people who have been role models in his life. He is charming, cultivated and he talks candidly about his youth and his dream of one day becoming a General Manager. A lifetime career of working in some of the most luxurious hotels in Europe, Ivan has comprehensive international experience at senior levels in planning, marketing, ...
Chantal Wittmann is an educator, a hospitality expert, a competition judge and received the MOF (Meilleur Ouvrier de France) Maître d’Hôtel award. In this podcast, Chantal gives our listeners some background information about the French MOF competitions and what this means for the people who have been given this title. Chantal has taught in some of the most prestigious hospitality institutions including Lycée Hôtelier de Strasbourg, the Glion Institute of Higher Education, the Eco...
William Mackay is an internationally experienced executive with over 45 years of experience in luxury hotel, spa and F & B management, operations, and development. He has a proven track record of assembling and leading highly motivated, diverse, and mutually accountable teams and a true passion for quality as the primary means to profit. We have invited William as our guest because he has a great understanding of European, Asian, and Middle Eastern culture and busin...
In this podcast, Anselmo Guerrieri Gonzaga shares the extraordinary history of his family-owned winery, Tenuta San Leonardo, which is an estate of historical significance where great wines are created in Trentino. It produces San Leonardo, a Bordeaux-style red wine which was described by the wine journalist, Jancis Robinson as "surely the most successful Bordeaux blend of northern Italy". For our oenology enthusiasts, Anselmo describes the kind of grapes and wines made at San Leonardo an...
With over 20+ years experience in the hotel industry, Annie Boslem has been working for some of the most prestigious international companies such as Starwood, Inter-Continental, Shangri-La and Taj Hotels. She also works with many small and exclusive privately-owned properties, both in the UK and overseas. She moved from luxury hotels into hospitality recruitment in 2000 and works closely with many of the major 5-star hotel properties in Europe, Middle East and Asia - specializing in managemen...
Amna Alyamani has turned her childhood passion into a successful career and she is a woman fueled by her passion for baking, which she discovered at the tender age of 7. She has since pursued her dream, scaling heights and enjoying success in the culinary industry. In this podcast, Amna retraces her passion for baking and answers our questions about entrepreneurship, the current situation in Saudi Arabia for young female entrepreneurs and how she manages the everyday stress of running a busin...
In this podcast, Peter Cross talks about the challenges of working in the Sport Management field and specifically, Mega-sporting events like The Olympics, Youth Olympics and FIFA World Cups. He also discusses his personal and professional impressions and experiences in Qatar, Russia, France and Switzerland. Finally, he talks about the Sport Management field and gives advice to young people who are interested in this field. Peter is British and was born London in 1963 and grew...
In this podcast, John Lohr, who is currently theDirector of External Affairs at Dusit Thani College in Bangkok, talks to us about Thai hospitality and hospitality education in Thailand. John’s decision to study hospitality at a prestigious Swiss hospitality school enabled him to understand the importance of a solid, practical and multi-cultural hospitality education and he has successfully used this experience on his career path. He also shares his experience of being an Ame...
To celebrate our one year anniversary, 50 Shades of Hospitality producer, Egidio Marcato is re-releasing his podcast.The global hospitality industry is still feeling the effects from the COVID pandemic and trying to find solutions to the many challenges that it is facing. Lack of qualified staff as well as staff retention have been causing havoc in many hotels and restaurants. But are we doing enough to face these challenges? Egidio analyses the current situation and pinpoin...
With a Bachelor’s degree in Hospitality from a prestigious Swiss hotel school, Alvin Liu has followed an atypical career path. Over the past years, when his day job as a Senior Recruitment Consultant for a Data and Analytics company allows him, Alvin hones his stand-up comedian talents and regularly hits the stand-up comedy circuit in London and other British destinations, including the Fringe Festival in Edinburgh. In this podcast, Alvin talks about his inspiration for his comedy ...
With over 40 years-experience as a luxury hotel concierge, Robert Watson shares his career path and choices along with some unforgettable experiences with our listeners. Starting as a page boy at the InterContinental Hotel in London, Robert has also worked at some of London’s famous hotels such as Mayfair Hotel, the Park Hyatt Carlton Tower and the Grosvenor. In this podcast, Robert describes what a concierge does, why this position is still important for prestigious hotels a...
Vadim Bekker is currently the Managing Partner at Vibe Hospitality in Bangkok, Thailand. In this podcast, Vadim talks about his experience in the Thai hospitality field and why he has no plans to leave this beautiful country. After working in the Maldives as a Guest Relations Officer, Vadim chose Thailand to pursue his career path and has been working there for over 10 years. He describes the hospitality scene in Thailand and why the country continues to attract touris...
Andrew Parshukov is currently the Head of Business Growth at JetRockets, a forward-thinking company specializing in custom web and mobile application development across various industries. In this podcast, Andrew talks about his career path from studying hospitality in Switzerland and working in the hospitality field to teaching in Vietnam and developing his passion for technology and AI. Andrew gives our listeners some insight into how AI is revolutionizing the hospitality ...
Ursula Connolly is the founder and Managing Director of People Skills Business. She has more than 30 years experience in developing and motivating individuals and companies to achieve successful results. In this podcast, Ursula tells our listeners about how she works with internationally respected organisations to help them align the development of their employees with their brand and strategic business objectives. She describes how her main focus is to help organisations engage and dev...
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