Claim OwnershipThe Caitlin Mitchell Show
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© 2024 The Caitlin Mitchell Show
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After nearly a decade in business, it's time for me to share what I've learned about building a business focused on service leadership to help you on your journey as a business owner. My goal is for you to walk away from each episode with one thing - one sentence, one thought, one perspective shift, one new idea - that has an impact on you, your business, or your life.
17 Episodes
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In this episode of, we explore the power of momentum and its crucial role in achieving success. Drawing parallels from sports, where momentum can turn the tide of a game, we explore how this concept applies to business and reaching your goals. As a leader, maintaining momentum within your team is essential.We discuss simple yet effective strategies to build and sustain momentum—things you can implement this week. Join me as I uncover the secrets to harnessing the power of momentum and propell...
Discover what keeps a company's heart beating: its people. In this episode, we'll talk about the art of keeping a business's most valuable players - the top talent that drives success. Drawing from EB Academics' ethos and stories of sports legends like Joe Montana and Steph Curry, I reveal how nurturing standout team members is pivotal for any organization's triumph. Leadership isn't just about steering the ship; it's about ensuring every crew member is poised to shine. Tune in to hear p...
Discover the core principles of effective leadership and team dynamics by unraveling the intricacies of clear communication. Consider this scenario: despite your confidence in the clarity of your instructions, you're met with puzzled expressions or, worse, unintended outcomes. Throughout this discourse, we confront this challenge head-on while elucidating practical strategies to ensure the precision and purposefulness of your verbal expressions. Join me as we scrutinize the subtle nuances of ...
Discover the blueprint for crafting an unbeatable team as I share my hiring process - including thinking about whether or not you even should hire. It’s an eye-opener on how every hire is a critical piece of the puzzle, influencing the culture and strength of your team’s collective achievements. I'll guide you through the three-tier interview process I use for hiring great talent at EB Academics, which ensures that new team members share our core values and fit seamlessly into our culture.&nb...
April is the month when we hold our Annual Performance Reviews at EB Academics, where we take a look at our staff's progress, aligning with our financial cycle and providing a springboard for future development. We're not just assessing, but actively contributing to the success of our team. This episode unpacks the collaborative and continuous dialogue integral to our review process, detailing the blend of self-assessment, core values, and the structured feedback that underpins our team’...
Navigating the choppy waters of team performance issues can be daunting for any leader, but with the right approach, it can also be incredibly rewarding. Drawing from my own leadership journey, I walk through what it truly takes to turn these challenging scenarios into opportunities for growth. Picture a thriving fish tank, disrupted by one unwell fish - that's how sensitive team dynamics can be. In this frank discussion, I impart the necessity of handling performance concerns with a blend of...
Ready to elevate your team's potential and turn performance reviews into a catalyst for growth? I'm breaking down how self-assessment can revolutionize the way you evaluate and motivate your team. I'll share a simple strategy that promises to transform any mundane performance review process into a dynamic tool for fostering self-awareness and professional development. By integrating self-assessment frameworks that align with your company's core values and metrics, you'll learn how to empower ...
Join me as I explain how KPIs (Key Performance Indicators) play a crucial role in guiding your team towards your company's goals. Discover how to empower your team to set their own KPIs, fostering a culture of autonomy and alignment.I also discuss how focusing on just one or a few KPIs, like maintaining a strong churn rate, can impact strategic initiatives. Learn about practical tools, including a Google Sheets spreadsheet, to track important business metrics. Ready to improve your KPI game a...
This episode is a treasure trove of insights, rich with personal stories and actionable advice for anyone ready to take their leadership skills to the next level. From the ability to inspire and drive momentum to the importance of self-awareness, we'll explore how these traits are not confined to the corporate world but are essential across all successful teams.Have you ever considered how your mood sets the tone for your entire team? We'll examine how being in tune with your team's needs and...
Do you ever feel overwhelmed by all the business ideas out there that you feel like you NEED to incorporate into your own business? What about when a new strategy comes along promising success? Should you jump on it right away? I've made that mistake before, and we'll talk about the consequences of rushing into decisions like that. In this episode, I'll show you how to think about these new business ideas and opportunities (or distractions) in relation to your overall business vision and...
Discover the game-changing impact of intrinsic motivation and belief on your team's ability to perform and stay committed. Inspired by a conversation with one of my staff members at EB Academics, we discuss how education researcher John Hattie's findings on collective teacher efficacy and student performance are parallel examples to our own team's collective belief and impact on company growth and success.I also spent some time interviewing a few of my staff members at EB Academics for this e...
On December 30th, 2022, I made a life-changing decision. Little did I know the profound impact it would have on my life.In this episode, I'll candidly discuss how sobriety has reshaped my life, from excelling as the leader of my team to strengthening bonds of friendship and family. Join me as I explore the catalysts for change and the role of accountability in my journey.I'll reveal a landscape filled with unexpected joys and achievements. Sobriety has enhanced my leadership skills and contri...
Come along with me as I chat with my dad, Steve Pence, who has been my biggest mentor in both life and business. In our conversation, we explore the world of leadership as Steve shares the secrets of turning a love for sports into a successful career in business. Starting from his early days playing basketball to becoming a key figure behind US Sports Nike Camps, we uncover how coaching excellence and corporate success go hand in hand. Steve's story teaches us how to build a team-focused cult...
In my latest episode, I reveal the powerful phrases that have reshaped my perspective and boosted my leadership skills. From the strong mental resilience of legends like Michael Jordan to the confident spirit of Muhammad Ali, we dive into the impact of positive self-talk on performance. Join me in discovering the phrases that have become my personal mantras and how they can bridge the gap between where you are and where you want to be in leadership. We’ll discuss self-reflection and tran...
In this episode we'll explore how core values can greatly impact a company's culture and success. We'll look at real-life experiences from EB Academics and get inspired by the book Traction. Together, we'll learn how to use these powerful principles to make smart decisions and create a thriving team environment.Picture a workplace where core values aren't just words on a wall—they actually guide everything, from hiring the right people to making tough decisions about those who don't quite fit...
In this podcast episode, we'll delve into how your fitness journey can go beyond building muscles, transforming the way you lead. Discover how the combination of dumbbells and determination can enhance your decision-making and stress resilience – qualities every leader aims to master.We'll explore the layers of personal transformation, uncovering how a daily workout routine can become your secret weapon in both business and life. I invite you to understand how the mental and emotional strengt...
In this podcast episode, we delve into a crucial point that every entrepreneur reaches—a moment where expanding their business becomes the only way to prevent their dreams from shrinking back to reality. Using my own venture, EB Academics, as an example, we explore its evolution from a two-person co-founder setup to a thriving team of 16 members.Throughout the episode, I guide you through the early days marked by overwhelming responsibilities and the subsequent transformation into a leadershi...
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