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That Change Show

Author: Lean Change Management

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A 15-minute weekly show to help you jiggle your change loose when you’re stuck. Hosted by Jason Little, author of Lean Change Management, Change Agility and founder of the Lean Change Management Association. This show is live and un-scripted and inspired by the most puzzling questions about change Jason has received while traveling the world from 2014 until we weren't allowed to go outside anymore. Video episodes available at https://leanchange.tv
26 Episodes
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Unlock the secrets to thriving in a constant state of change with Justin Belaski, the maestro of Lean Change from Idea Leap. In our latest episode, we chart Justin's remarkable journey from retail operations to revolutionizing change management. His story is not just about professional transformation but an intricate dance with innovation that redefines the art of adaptability in business. Join us as we discuss the power of storytelling in career transitions and the practical, day-to-day impact of Lean Change methodologies.This conversation takes us through the trenches of change agility, where the 'three Ms'—minimizing time to pivot, learning, and action—become your best allies. Prepare to shift from exhaustive planning to responsive planning, and learn how to create moments of realization that align teams and stoke collaboration. Justin's insights underscore the personal growth that comes from embracing the unpredictability of change initiatives, which not only fuels the evolution of change management but also rekindles our passion for the work we do.Wrapping up, we explore how Idea Leap is mastering the intricate relationship between technology and business growth, offering a glimpse into the future of organizational transformations. Discover how Justin and his team navigate innovation, and take away valuable lessons on integrating technology to meet business objectives. For more on Idea Leap's initiatives and connecting with Justin, check out the essential links we've included just below. So grateful to have had this enriching dialogue; it's conversations like these that deepen our understanding of the ever-fluid world of change management. Thanks for listening, and we hope you've gained as much from this episode as we have.Find more about Justin here: https://idealeap.com/https://www.linkedin.com/company/idealeap/Jason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
Embark on an enlightening journey with Lauri Palahemo of Pandatron as we scrutinize the fascinating convergence of AI, coaching, and change management. Lauri guides us through the transformative landscape of coaching evolution, from primitive chat-based interactions to the cutting-edge AI capable of emulating empathetic responses within the corporate labyrinth. With a profound background in philosophy and futures thinking, Lauri illuminates the critical role of forward-thinking in crafting AI tools designed to tackle the unpredictable hurdles of our era.As we navigate the promising future of organizational AI, we uncover its potential in reshaping traditional structures, especially during upheavals. The discussion unravels the intricate notion of organizational fractals and how AI's adeptness in dissecting complex qualitative data can bring systemic issues to light. We probe into the shift towards decentralized models and contemplate the ethical implications for organizations venturing into AI adoption, underscoring a vision of a cautiously optimistic future wherein technology serves as a beacon for organizational progress.Finally, we explore the role of AI in mediating cultural nuances, acting as a crucible where leadership presumptions are tested, and diverse global teams find common ground. Lauri's expertise in blending Japanese and Western coaching methodologies provides a captivating lens through which AI's impact on cultural identities is examined. We conclude with a reflection on AI's double-edged sword – the potential to homogenize yet also enrich cultural practices – inviting listeners to join the vanguard of change managers pioneering at this groundbreaking crossroads of AI, culture, and change.Jason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
Discover how to tap into the emotional pulse of your audience using AI-driven sentiment analysis, a topic we tackle with fervor as Phoebe from Australia joins the conversation. We're not just scratching the surface of customer feedback and employee opinions; we're delving deep into the emotional spectrum that can revolutionize how businesses interpret complex data. Imagine having the ability to discern intricate emotional patterns and leverage this information for impactful change management and strategic decision-making—this episode promises to unlock that potential.We take you through a journey of understanding, where sentiment analysis is not merely a tool but a gateway to the heart of your organization's most pressing concerns. From the varying attitudes of professionals across different experience levels to the influence of community backgrounds on perceptions, we unpack how sentiment polarity and subjectivity scores can be a game-changer. Listen as we reveal how an analysis refined by AI can guide not only organizational transformations but also shape the readiness for change, providing invaluable insights that are tailor-made to suit the nuanced needs of your team and clientele.https://leanchange.org/aiJason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
Is Agile a relic of a bygone era or a methodology evolving right before our eyes? We grapple with this conundrum, reminiscing about Agile's humble beginnings and its expansion, much like the growth of the NHL. With Ken Rickard and guest insights from Michael Laurie of Bayer, this episode is a deep dive into the essence of Agile in today's fast-paced world. We talk about transforming the managerial landscape, where companies like Morningstar are pioneering high-trust, high-accountability environments, questioning the very role of a traditional manager in the process.Agile's philosophical underpinnings take center stage as we discuss its commercialization and how newer generations embed it into their work culture—almost instinctively. We unfold the layers of Agile's metamorphosis, scrutinizing movements like "Take Agile Back" and Agile Uprising that challenge homogenized frameworks. With Donna Jones's perspectives on resilience and stewardship, we explore the intricacies of leading transformational journeys and the pivotal role of transparency in steering organizations towards true agility.Navigating the turbulent waters of organizational change, we look at the adaptive landscape that modern enterprises must traverse to survive and thrive. Shedding light on the transformative shifts in structure and culture, we ponder Agile's future and the evolving role of leadership. The discussion culminates with an affirmation that Agile is far from extinct; instead, it's an ever-adapting discipline that beckons continuous learning and flexibility. Join us as we chart the course of business agility and the enduring search for organizational resilience.Join hosts Ken Rickard and Jason Little for this exciting episode of That Change Show.Jason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
Ever wondered how AI might redefine the role of a change manager, or if it can comprehend the human nuances in Agile methodologies? This episode peels back the layers of AI's involvement in change management, addressing the palpable concerns of trust, oversimplification, and the steep learning curve that accompany its rise. Jeff Sutherland, co-creator of Scrum, joins us with his insights, as we put various AI bots to the test with real-world Scrum scenarios. Witness firsthand how they fare against the intricate tasks that change agents handle daily.As we unravel the complexities AI faces with cultural adaptations in project management, such as integrating Buddhist principles into Scrum, you're in for a fascinating comparison of AI-generated advice against the diverse counsel available on professional networks. The episode doesn't shy away from the tough questions: Can AI enhance user experiences without reducing the human touch to a mere algorithm? Tune in to see how AI might offer a lens to interpret help articles and documentation, potentially speeding up the process without fully supplanting human judgment.Finally, I share a piece of my journey in embracing AI as a technical ally in the realm of problem-solving. It's about the mindset shift needed for change managers to work alongside AI, treating it not just as a tool but as a colleague. We ponder on the evolution of professional roles with advancing technology, akin to the transition from web designers to full-stack developers. And if you're curious about the ethical conundrums AI brings to the table, stay tuned for a sneak peek at an entire episode dedicated to that very topic. Join us for this episode that promises to leave you pondering the future intersection of AI and change management long after the conversation ends.Jason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
On Lean Change TV: https://leanchange.tv/videos/agile-transformations-whats-the-problem-that-change-show-s2-e2Ever wondered why, despite its popularity, Agile transformation can feel like swimming upstream in the corporate world? Join us as enterprise coach, Ken Rickard, and I dissect the reality behind Agile's application in massive organizations. Through candid conversation, we unravel the paradox of Agile's allure versus its on-the-ground challenges, especially under the financial pressures that tend to sideline coaching teams when the economy takes a dive.This episode is a treasure trove for anyone struggling to maintain Agile methodologies amid the whirlwind of changing company priorities. We scrutinize the delicate act of balancing adaptability with the comfort of well-worn paths, considering the financial intricacies that make or break the success of Agile coaching ventures. The dialogue doesn't stop at methodologies; we dive deep into the broader implications of Agile adoption, scrutinizing the true worth of certifications and training in the corporate realm.As we wrap up, Ken and I address the pivotal mindset shift leaders must embrace to drive genuine transformation. We shed light on the confusion stemming from overlapping process improvement strategies and advocate for changes in core beliefs and behaviors over mere process optimization. With a glimpse into the future, we share our enthusiasm for the upcoming session in New Orleans and Agile 2024, looking forward to helping organizations evolve through our insights and experiences.Jason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
Watch on Youtube: https://www.youtube.com/watch?v=52db0KvcZj8Discover the transformative influence of AI on the landscape of change management in our latest episode, where we chart a course through the uncharted territories of innovation and adaptation. I share my firsthand experiences since 2022, cutting through the misinformation fog and showcasing the six pivotal areas where AI is reshaping the change management arena. From crafting dynamic training to analyzing intricate data, and streamlining communications to enhancing project oversight, this episode is a treasure trove of insights into AI's role as both a strategic tool and a collaborative companion for change professionals. We tackle the often-contested debate about AI's impact on jobs with an optimistic lens, positioning AI as an ally that augments our abilities rather than eclipsing them.Embark on a narrative journey into the heart of AI's contributions to content creation, a theme that's central to my latest literary venture and professional toolkit. I recount the adventures of teaching AI to emulate my writing style, a time-saving marvel that, with just a pinch of fine-tuning, revolutionizes content production. We'll explore how AI breaks down technical jargon to foster clear communication across diverse teams, retains the context of previous prompts to assist ongoing projects, and even ventures into the realm of visual content with varied results. By the end of this episode, you'll be invited to join a conversation on AI's burgeoning role in change management, leaving with a renewed perspective on AI's potential to complement and enhance our roles as change agents.Jason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
TCS #18 - Change Management Expert vs ChatGPT - Who know more about change management?It this episode I put ChatGPT to the test. Does it know more about change management than I do, or is it simply filled with the same ol' nonsense plastered all over Linked In by "change experts"?I'll touch on how to use ChatGPT to replace your change comms person, how to use ChatGPT to write your change strategy and see if ChatGPT can give 'normal people' insights for facilitating change without a change manager.Detailed show notes so you can skip to what you want to see:00:35 - How I was replaced as a web developer02:50 - Can AI replace me now?03:40 - What is Change Management?05:48 -  Do 70% of Changes Fail?07:44 - How can I overcome change resistance?10:43 - How do you measure change management?14:08 - What is a change management strategy?18:10 - Do change management certifications matter?20:18 - Name some good change management books22:04 - What is Lean Change Management?23:39 - Tell me more about LCM by Jason Little24:36 - Ego repaired!25:02 - Is LCM better than Prosci?27:31 - Write me a change strategy29:16 - How can I convince leaders to change?30:57 - What’s a fun way to create a change vision?32:08 - How can I encourage creativity?33:23 - 5 Clickbait titles34:22 - WrapupChatGPT Transcript:https://leanchange.org/download-details/1674404894583x739432822316466200Video Version: https://youtu.be/6Ulz-vj9BIsJason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
Odds are you're in the 91% of the population who've abandoned their new years resolution according to inc.comAbandoning these resolutions have reached meme status but does that mean we should stop doing them? What's the real value and purpose behind creating new years resolutions?In this episode I talk about:- rituals and ceremonies bring focus- how agile approaches benefit from rituals and ceremonies- being explicit about exploration vs wanting to get to action- why organizations need temporary structures and point-in-time experiments that lead to permanent change.Video Versions: https://www.youtube.com/playlist?list=PL7PO2zNo-oFvQzmhD34IkFJTC7nYjY9cr Show notes and links:https://www.inc.com/marcel-schwantes/studies-show-91-percent-of-us-wont-achieve-our-new-years-resolutions-how-to-be-9-percent-that-do.html#:~:text=In%20fact%2C%20of%20the%2041,were%20successful%20in%20keeping%20themhttps://www.nationalgeographic.com/science/article/why-do-humans-embrace-rituals-disease-and-danger-may-be-at-the-roothttps://www.behaviorgrid.org/_files/ugd/620186_2224bee318a146198bcdf4bff626d51c.pdfhttps://www.behaviorgrid.org/Jason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
DaD will be upset if you're not SAFe because you might fall into the NEXUS and you'll need to be UNFIXED. Always remember, LeSS is more.This week's episode is from a lean coffee session where I was asked for the millionth time; which agile scaling framework is the best?Seeing the love and hate reactions to agile scaling frameworks is remarkable, but people miss how eerily similar they all are when you peek under the covers. Since the dawn of humanity, people have felt the need to organize themselves. Our organizational structures mimic social structures, and there are four main tenants of organizational design. Learn those, and learn how to think instead of following the method or framework.Watch the video version: https://youtu.be/z8KEoMg31AoJason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
Sigh. Here we go again. I hosted a private lean coffee session a couple of week ago and one of the highest voted questions was: "how to you ensure successful change when we KNOW 70% of changes fail?"I wrote about this over a decade ago...and before me, others like Jen Frahm, Heather Stagl, Torben Rick and more have debunked this ridiculous 'stat'.In this episode I'll break down where it came from, what the 'data' says and most importantly, what the heck could you do with the data if it were true?Then, hopefully, I'll never talk about this again!Video version: https://youtu.be/kz77U0eaQBsReferences in the article:http://www.agilecoach.ca/2012/11/27/evolving-change-management/http://www.agilecoach.ca/2013/08/23/70-failure-rate-myth/https://www.linkedin.com/pulse/70-change-initiatives-failor-do-tim-allen/https://hbr.org/2000/05/cracking-the-code-of-change#:~:text=Here's%20the%20brutal%20fact%3A%2070,one%20change%20method%20to%20another.https://thebusinessprofessor.com/en_US/management-leadership-organizational-behavior/theory-e-and-theory-o-explainedhttps://www.mckinsey.com/featured-insights/leadership/changing-change-managementJason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
The armchair quarterbacks are out in full force pretending they can do a better job of 'managing twitter' than good ol' Elon. Reactions to what he's done at twitter range from "this is a clinic in mis-management" to "Elon doesn't know good change management!!"Many people have asked me what I think about Elon's "approach to change". I don't like commenting on stuff like this because Elon evokes such a broad spectrum of reactions, but what the heck, here goes nothing.References in the show:Dot com bubble of 2000https://ideas.ted.com/an-eye-opening-look-at-the-dot-com-bubble-of-2000-and-how-it-shapes-our-lives-today/Layoffs 2022https://mondo.com/insights/mass-layoffs-in-2022-whats-next-for-employees/https://www.nytimes.com/2022/11/21/technology/elon-musk-twitter-management.htmlhttps://www.businessinsider.com/ev-electric-car-auto-industry-jobs-layoffs-employment-ford-2022-8https://news.crunchbase.com/startups/tech-layoffs-2022/https://stlawyers.ca/blog-news/hsbc-layoffs-severance-pay/https://www.usatoday.com/story/opinion/2013/02/27/marissa-mayer-yahoo-ceo-telecommuting-policy/1952841/https://min.news/en/world/4a06e4cb7b236a2c762a668c7b5daca0.htmlJason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
That Change Show, EP #13 - The Change Equation is Wrong!Don't shoot the messenger! I wrote about this 7 years ago and it's reared its ugly head on Linked In and someone asked me if my perspective has changed about The Change Equation (Tippett's version, not Beckard-Harris). In this episode I'll break down what I thought about the change equation back in 2015, and what's changed since then.#leanchange #changemanagement #agile #agilechange Prefer video versions? https://youtu.be/cWfgd7dKqj000:00 - Intro01:36 - This week's topic03:09 - A REAL change story05:30 - What shaped my stance towards change07:26 - What is "the change equation?"08:57 - My original thoughts from 201519:55 - Your comments25:44 - What's changed for me?34:55 - Wrap-up and What's Next?36:05 - Let's be real for a sec...Podcast:https://thatchangeshow.comLinks mentioned:Linked In references:https://www.linkedin.com/feed/update/urn:li:activity:6995428736108048384https://www.linkedin.com/feed/update/urn:li:activity:6996974202301935616What is the change equation (Beckhard-Harris version):https://cio-wiki.org/wiki/Beckhard-Harris_Change_EquationMy original post:https://blog.leanchange.org/2015/03/the-change-equation-is-wrong/Books:---------Why Business People Speak Like Idiots, Fugere/Heardaway/Warshawskyhttps://www.amazon.ca/Business-People-Speak-Like-Idiots/dp/0743269098Behind Closed Doors - Johanna Rothman and Esther Derbyhttps://www.amazon.ca/Behind-Closed-Doors-Secrets-Management/dp/0976694026Jason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
This episode was inspired by a question on one of our recent Linked In posts.How does Lean Change manage change at scale with 90,000 people across 3,000 locations when you don't have access to 99% of the people?Oddly enough, the same week I had the same question from two separate lean coffee sessions in my workshops.So is there some substance to the phrase "building change capability is the best way to ensure successful change?", or is it just another click-bait, nonsensical statement that litters the internet and gets you a gazillion likes/shares/retweets?Resources mentioned:Survey results - https://www.surveymonkey.com/results/SM-aEr0yU08GHMWAFACD52UzA_3D_3D/Original post: https://www.linkedin.com/pulse/building-change-capability-good-idea-jason-little/?trackingId=GUjRbJCZR4e6Sk1k9zx9PQ%3D%3DVideo version: https://www.youtube.com/watch?v=7IbpY1T-RCI&list=PL7PO2zNo-oFvQzmhD34IkFJTC7nYjY9cr&index=1Jason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
Six Tips for Facilitating a Kick-ass Lean Coffee SessionLean Coffee is an amazing tool to use to flip your perspective from traditional change communications that focuses on broadcasting techniques, and toward creating meaningful dialogue.Meaningful Dialogue is one of the Five Universals of Change: https://leanchange.org/philosophyhttps://leanchange.org/elements/lean-coffeeTimestamps:===========00:25 What is lean coffee?00:55 Using a Theme01:35 Don't pre-seed topics02:23 Make it anonymous03:07 Better Voting Tips!04:42 Setting Constraints05:19 Scaling Techniques06:14 Wrap-up06:36 This week's featured artist - Jason RossMusic: "Simple Life" by Jason Ross: https://distrokid.com/hyperfollow/jasonross/simple-lifeWant your music featured? Reach out at community@leanchange.orgJason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
As you know this show is live, but this episode was completely off the cuff right after a chat with some folks from Pepperdine University about benchmarking in change management.Topics include: - how useful are benchmarks? - what alternatives exist? - how can we flip from using benchmarks after the fact, to using them for input into changing the change? - how can we measure our measurements?Jason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
What do you do when a manager throws The Five Dysfunctions of a Team book on the table in your team meeting and says: "YOU ALL have a problem, read this book!!"This week's question from a recent lean coffee session with Jorge Ulsen's LCM Foundations class: SR: What innovative practice would you recommend for internal team management when mistrust is high?That question immediately brought back the experience of our team manager telling us we had a trust problem and that we needed to read this book.Jason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
You can DO agile, you have to BE agile! Leaders just need to change their mindset! Culture eats strategy for breakfast!Easy answers. We all love'em, but how useful are they? Here's a story about a coach who told me the brutal truth about a plan I had to help an organization change.Show topics01:23 - Jason, that's a bunch of...04:10 - WHY ARE YOU PICKING ON PEOPLE??04:32 - Let’s do it together!06:05 - Shifting Culture is HARD07:00 - A REAL story about culture09:05 - Just BE agile!11:33 - Leader need to give up control!14:48 - Failure and safety16:10 - Congruence to the rescue!17:17 - Picking apart the BS!Jason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
That Change Show is a 15-minute-ish show designed to help you unstick your change.  We take your questions from lean coffee sessions and workshops and give you some tips for jiggling things loose.This week's episode was inspired by a recent lean coffee session with a new client. They wanted to figure out how to create an experimentation mindset toward change management when they value structure and process.Show notes:=========00:37 - Setting the context00:52 - Experimentation doesn't mean do no planning!02:18 - What is an experiment?03:46 - The dreaded mindset word04:19 - Why do you want to experiment?04:58 - A short story06:33 - 3 Tips for experimenting in change06:45 - Tip 1 - Make it easy08:03 - Tip 2 - Remind people09:42 - Tip 3 - Inspire people!11:58 - But that won't work here12:42 - Summary and wrap-upJason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
That Change Show is a 15-minute-ish show designed to help you unstick your change.  We take your questions from lean coffee sessions and workshops and give you some tips for jiggling things loose.This week: How can we generate options for change when people don't see the problem?Show notes:=========00:52 - Setting the context with a story02:32 - Tip 1: Is it all in your head?04:02 - Reflecting with powerful questions06:14 - Kick'em in the ass!08:33 - Summary of the 3 tips09:40 - How did the story end?Catch the video versions at https://leanchange.tv/show-details/that-change-showJason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
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